Post on 30-Oct-2019
Service CentresCapabilities Matrix
Whatever You Need, We’ve Got Your World Covered.Twenty-four hours a day, seven days a week, no matter where business takes you, we are committed to getting you back up and flying faster with quality-driven customer services and comprehensive capabilities.
LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL
APPROVALS
Dallas Service CentreDallas, Texas
AOG Number: 866-538-0247 Learjet
AOG Number: 866-538-1247 Challenger and Global
Main Number: 469-791-4000
United States
Airframe HeavyBahamasBermudaBrazilCanadaCayman IslandsEASAFAA
General ElectricHoneywellMexicoRockwell CollinsRolls-RoyceSouth Africa
Avionics Heavy
Engine Heavy
Interior Heavy
Paint Full
Engineering Support
Fort Lauderdale Service CentreFort Lauderdale, Florida
AOG Number: 866-538-0247 Learjet
AOG Number: 866-538-1247 Challenger and Global
Main Number: 954-622-1200
United States
Airframe HeavyArgentinaArubaBermudaBrazilCanadaCayman IslandsChileEASA
FAAGeneral ElectricHoneywellMexicoRockwell CollinsRolls-RoyceVenezuela
Avionics Heavy
Engine Line
Interior Heavy
Paint Light
Engineering Support
LEGEND
AirfrAmeLine: Troubleshooting, servicing, minor repairs, routine checks. Heavy: Full airframe capability including major mods/STCs, structural repairs and full line service.
AvionicsLine: Troubleshooting and line component replacement. Heavy: Full on-wing avionics capability including major mods/STCs, plus full line service.
engineLine: Troubleshooting, servicing, minor inspections and line component replacement. Heavy: Engine capabilities include MPI/HSI and full line service.
interiorLine: Facility has capability to clean aircraft and perform minor cosmetic repairs. Light: Facility has capability to repair or re-cover interior liners, seats, side ledges and baggage area and can replace carpet. Also offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces and wood throughout the aircraft. Also offers full line service. Heavy: Full refurbishment, completion and line service capabilities, including complete reconfiguration of full line service.
PAintLight: Capability to touch-up, spot-in or sand-paint small parts or aircraft areas. Full: In addition to light service, facility has capability to chemically strip and repaint the entire aircraft and/or major components of the aircraft.
engineeringSupport: Facility has engineer(s) on-site to support maintenance and modifications. DAS: Designated Alteration Station capable of designing, certifying and supporting maintenance and modifications.
LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL
APPROVALS
Hartford Service CentreWindsor Locks, Connecticut
AOG Number: 866-538-0247 Learjet
AOG Number: 866-538-1247 Challenger and Global
Main Number: 860-627-9491
United States
Airframe HeavyBermudaCanadaCayman IslandsEASAFAAGeneral Electric
HoneywellMexicoRockwell CollinsRolls-Royce
Avionics Heavy
Engine Heavy
Interior Intermediate
Paint Light
Engineering Support
Tucson Service CentreTucson, Arizona
AOG Number: 866-538-0247 Learjet
AOG Number: 866-538-1247 Challenger and Global
Main Number: 520-746-5100
United States
Airframe HeavyArgentina - Military BermudaCanadaCayman IslandsChinaEASAFAAGeneral ElectricHoneywell
Hong KongIndiaMexicoQatarRockwell CollinsRolls-RoyceSaudi ArabiaSouth Africa
Avionics Heavy
Engine Heavy
Interior Heavy
Paint Full
Engineering Support
Wichita Service CentreWichita, Kansas
AOG Number: 866-538-0247 Learjet
AOG Number: 866-538-1247 Challenger and Global
Main Number: 316-946-2287
United States
Airframe HeavyBermudaCanadaEASAFAAGeneral ElectricHoneywell
MexicoRockwell CollinsVenezuelaAvionics Heavy
Engine Heavy
Interior Heavy
Paint Full
Engineering DAS
LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL
APPROVALS
Europe Please contact the service centre as capabilities are expanding rapidly
Biggin Hill Service CentreUnited Kingdom
Main Email: laura.bowen@aero.bombardier.com
Main Number: +44 1252 526607
Singapore Service CentreSingapore
AOG Email: mrt.bassingapore@aero.bombardier.com
AOG Number: +1-514-855-2999 (International)
AOG Number: 866-538-1247 (Toll free within North America)
Main Number: +65 6908 5270
Asia-Pacific
Airframe HeavyAustraliaBermudaCaymanEASAFAAGeneral ElectricHoneywellHong KongIndia
Isle of ManMalaysiaPhilippinesQatarRockwell CollinsRolls-RoyceSingaporeTaiwan UAE
Avionics Heavy
Engine Heavy
Interior Heavy
Paint Light
Engineering Support
Asia-Pacific Please contact the service centre as capabilities are expanding rapidly
Tianjin Service CentreChina
AOG Number: +86 22-5895580
Main Number: +86 22-5895580
Customer Response TeamOn call 24/7 to dispatch parts, technical support and line maintenance.
- Fleet of 17 mobile units (15 in North America and 2 in Europe)
- Dedicated CRT aircraft
Access to the worldwide PartsExpress network to ensure parts delivery anytime, anywhere.
Bombardier, Learjet, Challenger and Global are trademarks of Bombardier Inc. or its subsidiaries. © 2016 Bombardier Inc. All rights reserved. Information accurate as of October 2016. Printed in Canada 10/16
For 24/7 AOG response contact our Customer Response Centre at 1-866-538-1247