Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with...

4
Service Centres Capabilities Matrix

Transcript of Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with...

Page 1: Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces

Service CentresCapabilities Matrix

Page 2: Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces

Whatever You Need, We’ve Got Your World Covered.Twenty-four hours a day, seven days a week, no matter where business takes you, we are committed to getting you back up and flying faster with quality-driven customer services and comprehensive capabilities.

LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL

APPROVALS

Dallas Service CentreDallas, Texas

AOG Number: 866-538-0247 Learjet

AOG Number: 866-538-1247 Challenger and Global

Main Number: 469-791-4000

United States

Airframe HeavyBahamasBermudaBrazilCanadaCayman IslandsEASAFAA

General ElectricHoneywellMexicoRockwell CollinsRolls-RoyceSouth Africa

Avionics Heavy

Engine Heavy

Interior Heavy

Paint Full

Engineering Support

Fort Lauderdale Service CentreFort Lauderdale, Florida

AOG Number: 866-538-0247 Learjet

AOG Number: 866-538-1247 Challenger and Global

Main Number: 954-622-1200

United States

Airframe HeavyArgentinaArubaBermudaBrazilCanadaCayman IslandsChileEASA

FAAGeneral ElectricHoneywellMexicoRockwell CollinsRolls-RoyceVenezuela

Avionics Heavy

Engine Line

Interior Heavy

Paint Light

Engineering Support

LEGEND

AirfrAmeLine: Troubleshooting, servicing, minor repairs, routine checks. Heavy: Full airframe capability including major mods/STCs, structural repairs and full line service.

AvionicsLine: Troubleshooting and line component replacement. Heavy: Full on-wing avionics capability including major mods/STCs, plus full line service.

engineLine: Troubleshooting, servicing, minor inspections and line component replacement. Heavy: Engine capabilities include MPI/HSI and full line service.

interiorLine: Facility has capability to clean aircraft and perform minor cosmetic repairs. Light: Facility has capability to repair or re-cover interior liners, seats, side ledges and baggage area and can replace carpet. Also offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces and wood throughout the aircraft. Also offers full line service. Heavy: Full refurbishment, completion and line service capabilities, including complete reconfiguration of full line service.

PAintLight: Capability to touch-up, spot-in or sand-paint small parts or aircraft areas. Full: In addition to light service, facility has capability to chemically strip and repaint the entire aircraft and/or major components of the aircraft.

engineeringSupport: Facility has engineer(s) on-site to support maintenance and modifications. DAS: Designated Alteration Station capable of designing, certifying and supporting maintenance and modifications.

Page 3: Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces

LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL

APPROVALS

Hartford Service CentreWindsor Locks, Connecticut

AOG Number: 866-538-0247 Learjet

AOG Number: 866-538-1247 Challenger and Global

Main Number: 860-627-9491

United States

Airframe HeavyBermudaCanadaCayman IslandsEASAFAAGeneral Electric

HoneywellMexicoRockwell CollinsRolls-Royce

Avionics Heavy

Engine Heavy

Interior Intermediate

Paint Light

Engineering Support

Tucson Service CentreTucson, Arizona

AOG Number: 866-538-0247 Learjet

AOG Number: 866-538-1247 Challenger and Global

Main Number: 520-746-5100

United States

Airframe HeavyArgentina - Military BermudaCanadaCayman IslandsChinaEASAFAAGeneral ElectricHoneywell

Hong KongIndiaMexicoQatarRockwell CollinsRolls-RoyceSaudi ArabiaSouth Africa

Avionics Heavy

Engine Heavy

Interior Heavy

Paint Full

Engineering Support

Wichita Service CentreWichita, Kansas

AOG Number: 866-538-0247 Learjet

AOG Number: 866-538-1247 Challenger and Global

Main Number: 316-946-2287

United States

Airframe HeavyBermudaCanadaEASAFAAGeneral ElectricHoneywell

MexicoRockwell CollinsVenezuelaAvionics Heavy

Engine Heavy

Interior Heavy

Paint Full

Engineering DAS

Page 4: Service Centres - Bombardier Inc. · offers full line service. Intermediate: Same as light with additional capacity to replace laminates and veneers, repair or refinish cabinet surfaces

LOCATION REGION SERVICELEARJET, CHALLENGER, GLOBAL

APPROVALS

Europe Please contact the service centre as capabilities are expanding rapidly

Biggin Hill Service CentreUnited Kingdom

Main Email: [email protected]

Main Number: +44 1252 526607

Singapore Service CentreSingapore

AOG Email: [email protected]

AOG Number: +1-514-855-2999 (International)

AOG Number: 866-538-1247 (Toll free within North America)

Main Number: +65 6908 5270

Asia-Pacific

Airframe HeavyAustraliaBermudaCaymanEASAFAAGeneral ElectricHoneywellHong KongIndia

Isle of ManMalaysiaPhilippinesQatarRockwell CollinsRolls-RoyceSingaporeTaiwan UAE

Avionics Heavy

Engine Heavy

Interior Heavy

Paint Light

Engineering Support

Asia-Pacific Please contact the service centre as capabilities are expanding rapidly

Tianjin Service CentreChina

AOG Number: +86 22-5895580

Main Number: +86 22-5895580

Customer Response TeamOn call 24/7 to dispatch parts, technical support and line maintenance.

- Fleet of 17 mobile units (15 in North America and 2 in Europe)

- Dedicated CRT aircraft

Access to the worldwide PartsExpress network to ensure parts delivery anytime, anywhere.

Bombardier, Learjet, Challenger and Global are trademarks of Bombardier Inc. or its subsidiaries. © 2016 Bombardier Inc. All rights reserved. Information accurate as of October 2016. Printed in Canada 10/16

For 24/7 AOG response contact our Customer Response Centre at 1-866-538-1247