Post on 28-Mar-2015
Info-Sante
CLSC
CHSLD
Private residence or nursing home
ER / clinic
Private nursing or homecare
Communty organization
Hospital overnightPrivate doctor
50%
55%
60%
65%
70%
75%
80%
85%
90%
Private doctor Hospital overnight Communtyorganization
Private nursing orhomecare
ER / clinic Private residence ornursing home
CHSLD CLSC Info-Sante
Service accessibility by category of service providerCROP-Missisquoi 2000
6%
16%21%
26%
43% 43% 44% 46%
59%
68% 70% 71% 72% 74%
84%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Quebec's English-speaking communitiesThose who used English with CLSCs
(n= 3126)CROP-Missisquoi 2000
13%21%
27% 31%
42% 43%48% 48%
55% 56% 60%69% 70%
83%
100%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English with Info-Santé
(n= 3126)CROP-Missisquoi 2000
19%
40% 43%50% 52%
59% 61%66% 67% 67%
83%89% 89%
100%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English in CHSLDs
(n= 3126)CROP-Missisquoi 2000
26%31%
42%
49%52% 54% 56%
64%
73% 75% 76%79%
83%86%
92% 93%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Bas S
t-Lau
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Abitibi
-Tem
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Outao
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Mon
treal
Quebec's English-speaking communitiesThose who used English with physicians
(n= 3126)CROP-Missisquoi 2000
4%8%
14%20%
28%
40% 41%47% 49%
58% 59%65%
69%73%
78%83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Quebec's English-speaking communitiesThose who used English in Emergency Rooms
(n= 3126)CROP-Missisquoi 2000
12%
27%
38% 39% 40%
56%60% 63%
70%74%
81% 83%87%
92% 94%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English for Hospital overnight
(n= 3126)CROP-Missisquoi 2000
Relative importance of service in English: when received and when not receive
CROP-Missisquoi 2000
1.46
0.57
0.840.91
1.141.08 1.05
0.97 0.95
0.95
0.990.981.02
11.020.97
1.040.99
0.5
0.6
0.7
0.8
0.9
1
1.1
1.2
1.3
1.4
1.5
1.6
CHSLD Info-sante privateresidence or
home
communityorganization
hospitalovernight
ER oroutpatient
clinic
privatenursinghome
CLSC doctor inprivate ofice
relative perceived importance when NO service in English
relative perceived importance when served in English
The active offer of service in English, by age cohort
CROP-Missisquoi 2000 (n=3126)
40%
50%
60%
70%
80%
90%
100%
total 18-24 25-34 35-44 45-54 55-64 65 and over
doctor CLSC Info-Sante ER or outpatient Hospital stay CHSLD
86%80% 78%
73% 72% 70%66%
61%
75%
26%
0%
28%
6%
31%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Bas-St-Laurent
Services de santé en anglais Health and social services in English
Bas-St-Laurent (n=32) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
42%
12%
0%
8%
0% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Saguenay-Lac St Jean
Services de santé en anglais Health and social services in English
Saguenay-Lac St Jean (n=50) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
52%
27%21% 20% 18%
43%
21% 21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Québec (région
Services de santé en anglais Health and social services in English
Québec (région) (n= 98) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
31%
39%
21%
4%
15%19%
26%
13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Mauricie
Services de santé en anglais Health and social services in English
Mauricie (n=65) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
63%
40%
56%61%
89%
79%75%
56%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Estrie
Services de santé en anglais Health and social services in English
Estrie (n=251) CROP-Missisquoi 2000
Services de santé en anglais Health and social services in English
Montreal – secteur ouest (n=426) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
89%82%
74%
79%96%
74%73%
85% 80%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-ouest
Services de santé en anglais Health and social services in English
Montréal – secteur centre (n=383) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
96%89%
83% 82% 83%89%
78%70%
83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-secteur centre
Services de santé en anglais Health and social services in English
Montréal – secteur est (n=189) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%81%
70%
46%
55% 54% 56%
85%
69%
77%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvt resdc CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-secteur est
Services de santé en anglais Health and social services in English
Outaouais (n=248) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
92%
74%
45%42%
69%
68%67%70%69%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Outaouais
Services de santé en anglais Health and social services in English
Abitibi-Temiscamingue (n=100) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
54%
63%
100%
69%
82%
50%
43%
27%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Abitibi-Temiscamingue
Services de santé en anglais Health and social services in English
Côte-nord (n=175) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%76%
92%95%
73%
86%
100%
71%
83%
95%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Côte-nord
Services de santé en anglais Health and social services in English
Nord du Québec (n=98) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
87%
71%
100%
89%84%
100%
89%
73%
86%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Nord du Québec
Services de santé en anglais Health and social services in English
Gaspésie-les Iles (n=175) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
60% 58%
82%
60%
70%66%65%
74%
83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Gaspésie-les Iles
Services de santé en anglais Health and social services in English
Chaudière-Appalaches (n=36) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
49%44%
56%
14%
100%
67%
46%
70%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Chaudière-Appalaches
Services de santé en anglais Health and social services in English
Laval (n=173) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%73% 72%
64%
47%
83%89%
44%
55%
30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Laval
Services de santé en anglais Health and social services in English
Lanaudière (n=60) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
56%
38%41%
81%
40%
16%
48%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Lanaudière
Services de santé en anglais Health and social services in English
Laurentides (n=171) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
64%
56%
67%
49%
65%
52%
43% 43%
97%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Laurentides
Services de santé en anglais Health and social services in English
Montérégie (n=396) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%75%
94% 94%
78%82%
59% 59%
48%
63%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Montérégie