"Scalability within product design" by Toby Hextall, Head of Product Design @ MOO

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Transcript of "Scalability within product design" by Toby Hextall, Head of Product Design @ MOO

Scalability within Product Design

Meet MOO Hello, we’re MOO – an online print and design company. We love great design

and believe it can work wonders for every business, no matter their size. That’s why we make it simple for our customers to

create beautiful, expertly crafted business stationery and promotional materials that

start conversations and open doors.

MOO’s vision is of all businesses,

big and small, looking their best

350 employees in 6 offices

Customers in over 150 countries

100million BC

The team:

5

Felix Ackermann Senior Product Designer

Toby Hextall Head of Product Design

Phil Thomas Senior Product Designer

Make the journey simple

moo.com

Choose your cardstock

Design your pack

Delivered in beautiful packaging

Remove barriers =

Empower Creativity

MOO is an online retailer

We all love to receive a package…

First impressions count…

We go the extra mile…

Us Them

Award winning customer service team!

Don’t neglect the customer at any stage of the journey

Happy Customer = A scalable Business

3 Stories

1. The Topcard

Design for the Future

Simple and Clear

3,500 orders a day

125 orders get the guillotine…

Basic Order Information

Production Line

Order Details

Future proofed for growth

Messaging on the back, adds the element of fun

Design for the Future

2. The 200 Pack

Imagine it Better

Imagine it Better

A 200 pack with origami insert

20 touch points to assemble

Ideal for lower quantities

Forecasted Nearly 1 million 200 pack this year alone…

Growing pains…

Pulp inserts

Touch points reduce to 1

100% Recycled Fibers

1 tray holds 3 products

Production Efficiency

Cost Savings

Beautiful presentation

Imagine it better!

3. Paper +

Explore the wider ocean

Launch of Paper+

Embedded paper

A new box

It’s all about the platform

Engage the community – World’s First NFC Album

Explore the wider ocean

Design for the Future   Imagine it better Explore the wider ocean

Most importantly…. Have Fun!

Thank you