SATISFACTION IN THE WORK PLACE

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SATISFACTION IN THE WORK PLACE

People dedicate a giant chunk of their lives to the work force. As an employer, are you sure they are happy about it? Find out what drives job satisfaction and the benefits of a content staff.

THE COST IS HIGH FOR AN UNHAPPY WORK FORCE

THE BENEFITSThere is a well-established connection between a happy

and engaged workforce and seven performance outcomes:

CUSTOMER RATINGS PROFITABILITY

PRODUCTIVITY TURNOVER

SAFETY INCIDENTS QUALITY/DEFECTS

SHRINKAGE (THEFT) ABSENTEEISM

ABSENTEEISMhabitual pattern of absence from work

PRESENTEEISMthe employee is

physically present, but lacks productivity

Stress and dissatisfaction often lead to reoccurring absenteeism

and presenteeism.

? ?

?

Over half of the

550 million lost working days in the

U.S. are stress related.

Each year, disengaged employees cost the economy up to $350 billion due to lost productivity.

WHAT EMPLOYERS CAN DOENRICHMENT CHECKLIST:

Direct feedback

Client relationships

Learning opportunities

Flexible work schedule

Direct Communication with Authority

Personal Accountability

UNITED STATESCompensation, Communication between employees and senior management,Relationship with immediate supervisor

CANADA Positive corporate culture, Opportunity to use their skills and abilities, The opportunity to learn

EUROPE Compensation, Career prospects,Education, Work-life balance

CHINA Organizational culture, Firm commitment, Rank

INDIA Compensation, Organizational Culture, Work load

SINGAPORE Overall job security, Work-life balance, Morale of coworkers

LATIN AMERICA Overall job security, Benefit packages, Relationship with management

SOUTH AFRICA Fun Factor, Working hours, Work load

DRIVERS AROUND THE WORLD

Sources:smallbusiness.chron.com/job-satisfaction-motivation-benefits-workplace-10205.htmldashburst.com/infographic/unhappy-employees-business-cost/#thumbnail-popupdeliveringhappinessatwork.com/350-billion-a-year-lost-due-to-unhappy-workers/2013_State_of_the_American_Workplace_Report[1].pdf

Sources:eurofound.europa.eu/ewco/reports/TN0608TR01/TN0608TR01_7.htm.canada.com/ottawacitizen/news/business/story.html?id=fda14a1f-18aa-4f03-aab6-1896b9f382c6eurofound.europa.eu/pubdocs/2007/10/en/1/ef0710en.pdfmkesrm.cityu.edu.hk/zhounan/Institutional%20Forces%20and%20Organizational%20Culture%20in%20psychologycampus.com/industrial-psychology/job-satisfaction.html]China...%20.pdfiadb.org/res/publications/pubfiles/pubs-899.pdf