Satisfaction in the Work Place
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SATISFACTION IN THE WORK PLACE www.gpstrategies.com For more information, email: [email protected] SATISFACTION IN THE WORK PLACE People dedicate a giant chunk of their lives to the work force. As an employer, are you sure they are happy about it? Find out what drives job satisfaction and the benefits of a content staff. THE COST IS HIGH FOR AN UNHAPPY WORK FORCE THE BENEFITS There is a well-established connection between a happy and engaged workforce and seven performance outcomes: CUSTOMER RATINGS PROFITABILITY PRODUCTIVITY TURNOVER SAFETY INCIDENTS QUALITY/DEFECTS SHRINKAGE (THEFT) ABSENTEEISM ABSENTEEISM habitual pattern of absence from work PRESENTEEISM the employee is physically present, but lacks productivity Stress and dissatisfaction often lead to reoccurring absenteeism and presenteeism. ? ? ? Over half of the 550 million lost working days in the U.S. are stress related. Each year, disengaged employees cost the economy up to $350 billion due to lost productivity. WHAT EMPLOYERS CAN DO ENRICHMENT CHECKLIST: Direct feedback Client relationships Learning opportunities Flexible work schedule Direct Communication with Authority Personal Accountability UNITED STATES Compensation, Communication between employees and senior management, Relationship with immediate supervisor CANADA Positive corporate culture, Opportunity to use their skills and abilities, The opportunity to learn EUROPE Compensation, Career prospects, Education, Work-life balance CHINA Organizational culture, Firm commitment, Rank INDIA Compensation, Organizational Culture, Work load SINGAPORE Overall job security, Work-life balance, Morale of coworkers LATIN AMERICA Overall job security, Benefit packages, Relationship with management SOUTH AFRICA Fun Factor, Working hours, Work load DRIVERS AROUND THE WORLD Sources: smallbusiness.chron.com/job-satisfaction-motivation-benefits-workplace-10205.html dashburst.com/infographic/unhappy-employees-business-cost/#thumbnail-popup deliveringhappinessatwork.com/350-billion-a-year-lost-due-to-unhappy-workers/201 3_State_of_the_American_Workplace_Report[1].pdf Sources: eurofound.europa.eu/ewco/reports/TN0608TR01/TN0608TR01_7.htm .canada.com/ottawacitizen/news/business/story.html?id=fda14a1f-18aa-4f03-aab6-1896b9f382c6 eurofound.europa.eu/pubdocs/2007/10/en/1/ef0710en.pdf mkesrm.cityu.edu.hk/zhounan/Institutional%20Forces%20and%20Organizational%20Culture%20in%20 psychologycampus.com/industrial-psychology/job-satisfaction.html]China...%20.pdf iadb.org/res/publications/pubfiles/pubs-899.pdf
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Enterprises continue to become more spread out as the result of globalization and the proliferation of new communications technology. Many businesses have had to adjust employment strategies to ensure that all staff members, regardless of their backgrounds, are actively productive in their positions. The following infographic helps to illustrate the diverse range of satisfaction drivers from different regions around the globe, focusing on many countries that have become economically intertwined over the past several years. Why does job satisfaction matter? It is a critical ingredient in creating a fully engaged workforce. High engagement can yield advantages including better productivity, customer ratings, profitability and retention. On the other hand, disengagement costs businesses an estimated $350 billion each year.
Transcript of Satisfaction in the Work Place
SATISFACTION IN THE WORK PLACE
www.gpstrategies.comFor more information, email: [email protected]
SATISFACTION IN THE WORK PLACE
People dedicate a giant chunk of their lives to the work force. As an employer, are you sure they are happy about it? Find out what drives job satisfaction and the benefits of a content staff.
THE COST IS HIGH FOR AN UNHAPPY WORK FORCE
THE BENEFITSThere is a well-established connection between a happy
and engaged workforce and seven performance outcomes:
CUSTOMER RATINGS PROFITABILITY
PRODUCTIVITY TURNOVER
SAFETY INCIDENTS QUALITY/DEFECTS
SHRINKAGE (THEFT) ABSENTEEISM
ABSENTEEISMhabitual pattern of absence from work
PRESENTEEISMthe employee is
physically present, but lacks productivity
Stress and dissatisfaction often lead to reoccurring absenteeism
and presenteeism.
? ?
?
Over half of the
550 million lost working days in the
U.S. are stress related.
Each year, disengaged employees cost the economy up to $350 billion due to lost productivity.
WHAT EMPLOYERS CAN DOENRICHMENT CHECKLIST:
Direct feedback
Client relationships
Learning opportunities
Flexible work schedule
Direct Communication with Authority
Personal Accountability
UNITED STATESCompensation, Communication between employees and senior management,Relationship with immediate supervisor
CANADA Positive corporate culture, Opportunity to use their skills and abilities, The opportunity to learn
EUROPE Compensation, Career prospects,Education, Work-life balance
CHINA Organizational culture, Firm commitment, Rank
INDIA Compensation, Organizational Culture, Work load
SINGAPORE Overall job security, Work-life balance, Morale of coworkers
LATIN AMERICA Overall job security, Benefit packages, Relationship with management
SOUTH AFRICA Fun Factor, Working hours, Work load
DRIVERS AROUND THE WORLD
Sources:smallbusiness.chron.com/job-satisfaction-motivation-benefits-workplace-10205.htmldashburst.com/infographic/unhappy-employees-business-cost/#thumbnail-popupdeliveringhappinessatwork.com/350-billion-a-year-lost-due-to-unhappy-workers/2013_State_of_the_American_Workplace_Report[1].pdf
Sources:eurofound.europa.eu/ewco/reports/TN0608TR01/TN0608TR01_7.htm.canada.com/ottawacitizen/news/business/story.html?id=fda14a1f-18aa-4f03-aab6-1896b9f382c6eurofound.europa.eu/pubdocs/2007/10/en/1/ef0710en.pdfmkesrm.cityu.edu.hk/zhounan/Institutional%20Forces%20and%20Organizational%20Culture%20in%20psychologycampus.com/industrial-psychology/job-satisfaction.html]China...%20.pdfiadb.org/res/publications/pubfiles/pubs-899.pdf
