Post on 10-Dec-2021
Gary Luk
VP, SAP HR Service Compass Business Solutions
SAP HR Innovation Solutions Summit 20 March 2015
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2 Customer
Agenda
The PCCW Group Today
SAP Today
SAP ERP HCM Solution
SAP Fiori Mobile Solution
SAP SuccessFactors HCM Suite
Q & A
The PCCW Group Today
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4 Customer
The PCCW Group
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5 Customer
• ICT service flagship of PCCW
Group
• #1 IT services provider in HK
• Top 10 in mainland China
• Acquired Vanda China’s
banking application business
• Acquired Compass for SAP SI
Solutions
• 3,800+ ICT professionals
Services
Enterprise
Applications
System
Integration Custom App
Application
Development &
Maintenance
Data Centers Infrastructure
Management Hosting
Business
Process as a
Service
Industries
Manufacturing Insurance Healthcare
Communications Banking Transportation Government
Retail
HK, PRC, APAC
PCCW Solutions Today
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6 Customer
HK Professional IT Services Market Share
(2013)
China and HK Professional IT Services
Market Share (2013)
1.8%
2.1%
2.5%
2.6%
2.9%
3.7%
4.6%
4.9%
8.2%
13.3%
PwC
ASL
EY
Computershare
Accenture
Deloitte
HP
Atos
IBM
PCCW
Solutions
2.5%
2.6%
2.9%
3.3%
3.4%
3.6%
3.6%
5.2%
6.0%
8.8%
EY
PCCW
Solutions
HP
Accenture
Digitalchina
PwC
KPMG
International
Deloitte
Samsung SDS
IBM
Source: Gartner, Inc., IT Services Market Share 2013 (31 March 2014)
Market Recognition
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7 Customer
Infrastructure
Management
Enterprise
Applications
Data Centre
Operations
System Integration
Technical Services
ICT for Airport &
Marine
Banking & Financial
Services
Business Process
Outsourcing
3,800 IT Professionals
Key Services Highlights
SAP Today
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 Customer
74,400+ SAP employees worldwide
190 countries
26 industries
38 languages
81 country offices
12,800+ partner companies worldwide
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10 Customer
Our Strategy: Innovate on a Stable Core
Deliver the World’s Best Business
Applications On Premise On Demand
On Device Orchestration
Accelerate Innovation Deliver more business value through new
technologies
Expand Ecosystem Partner to accelerate innovation
and expand market
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11 Customer
SAP innovations are designed
for a better run world.
Powered by SAP HANA
Mobile Analytics Cloud Database &
Technology
Applications
SAP ERP HCM Solution
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13 Customer
SAP ERP allows the achievement of business strategies in
an integrated but open and extendable architecture title
Enterprise
HR Purchasing Operations Sales / Distribution
Engineering Finance
Analytics Strategic Enterprise
Management Financial Analytics Operations Analytics Workforce Analytics
Financials Financial Supply Chain
Management Financial Accounting Management Accounting Corporate Governance
Human Capital
Management Talent Management Workforce Process Management Workforce Deployment
Procurement and
Logistics Execution Procurement
Inventory and
Warehouse
Management
Inbound and
Outbound Logistics Transportation Management
Product Development
and Manufacturing Production Planning Manufacturing Execution Product Development Life-Cycle Data Management
Sales and Service Sales Order Management Aftermarket Sales & Service Professional-Service Delivery
Corporate Services Real Estate
Management
Enterprise Asset
Management
Project and
Portfolio
Management
Travel
Management
Environmental
Compliance
Management
Quality
Management
Global Trade
Services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14 Customer
SAP: Invested, Tested and Proven
#1 Worldwide in terms of revenue and
customers
– According to IDC, Meta, Gartner
43 years of business software and solutions
experience and expertise
62 Countries supported with localization
11 million+ Employees self service users
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15 Customer
SAP and Partner Country Versions for SAP ERP
Financials and Operations Countries with SAP Standard
Localization (50)
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
China
Colombia
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong (**)
Hungary
India
Indonesia
Ireland
Italy
Japan
Kuwait
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Oman
Peru
Philippines
Poland
Portugal
Qatar
Russia
Saudi Arabia
Singapore
Slovakia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab
Emirates
United Kingdom
United States
Venezuela
SAP Add-on Country Version (12)
Bulgaria
Croatia
Estonia
Greece
Israel (*)
Kazakhstan
Latvia
Lithuania
Romania
Serbia
Slovenia
Ukraine
Country Versions Provided by SAP Partner (***) Solutions (2)
Iceland (Nyherjihf) Belarus (EPAM)
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16 Customer
Companies Run SAP HCM in HK/Macau
Functions & Features
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18 Customer
Every Growing organization calls for a Strong HR
• Learning management
• Content creation and publishing
• Communities and collaboration
• Assess performance and potential
• Identify key talents
• Develop successors
• Compensation and benefits
• Cost planning and budgeting
• KPI and performance bonus
• Standardize HR processes
• Track benefit enrollments
• Ensure compliance
• Enable and empower employees
• Centralize HR processes
• Increase transparency
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19 Customer
Employee Self Services/Manager Self Services HR Services, Tools and Channels
• Better communication
• Improve moral
• Improve effectiveness
• Increase transparency
• Introduce green environment
• Reduce cost
SAP Fiori Mobile Solution
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21 Customer
SAP Fiori Mobile Solution
New user experience(UX) for SAP software
A collection of Web applications
Multi-channel: both desktop and mobile browser.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22 Customer
SAP Fiori User Roles Lines of Business
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23 Customer
SAP Fiori for Human Resources
Employee
My Leave
Requests
My
Timesheet My Paystubs My Benefits
Approve
Leave Requests
Approve
Timesheet
Manager
People Profile
My Team
Calendar
Employee
Look-up
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24 Customer
SAP Fiori for Employee My Leave Requests
Capabilities
• Create leave requests, including partial-
day leave
• Select the leave period using an
integrated calendar
• Add a note for the approver
• Display a summary of your leave
entitlement, leave taken so farm and
available balance
• Display leave requests and check
approval status
• Withdraw or change leave requests
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 25 Customer
SAP Fiori for Manager Approve Leave Requests
Capabilities
• Browse all requests submitted for
approval in a personalized workflow
inbox
• View details for specific requests
• View a team calendar that shows
overlapping leave requests if there are
leave conflicts
• Approve or reject requests
SAP SuccessFactors
HCM Suite
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27 Customer
Better Together
Accelerating our customers’ ability to perform better
43 years of business software and
solutions experience and expertise
#1 Core HCM
14 years experience in the cloud,
delivering enterprise-class SaaS
#1 Talent Management
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28 Customer
Integrated Talent Management Solution
Core HR and Payroll Time & Attendance
Management
On-Premise SAP HCM
Goals Workforce Planning
Performance Compensation Succession Analytics Recruiting Learning Jam
BizX Insights
Cloud
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29 Customer
SuccessFactors HCM Solution Portfolio One Set of HCM Solutions across the Entire Employee Lifecycle
A Suite of
Content Integration Extensibility
HR
Analytics Learning
Social
Collaboration
Recruiting
Performance
Core HR
“Best of Breeds”
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 30 Customer
• Group Leverage more than
one to solve a bigger
pain (e.g. Core HR +
Onboarding)
• Start Solve an immediate
pain point (e.g.
Learning)
Modular, Deployed at Your Pace Start anywhere, go everywhere
Adoption Options:
Content Integration Extensibility
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Start Here
Start Here
Start Here
Start Here
Start Here
Start Here
Onboarding
Marketing
Management
Management
Social Learning
Extended
Enterprise
iContent
Succession
Compensation
Goals
Workforce
Analytics
Payroll
• Leverage On-premise HCM
investments
• Replace Move all CM to the
cloud
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 31 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Core HREmployee Central A next-generation HR system in the cloud
Employee Central Drive Efficiency and Global Compliance
• HR transactions and on-boarding
• Position management
• Time-off management
• Reporting, compliance, and auditing
Payroll Time
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 32 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Compensation & Rewards
Recruiting
Learning
Performance & Goals
Skills and
Competencies
Succession & Development
Onboarding
SuccessFactors Talent Solutions Attract, develop, and retain a 21st century workforce
Comprehensive & Continuous
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 33 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics
Social
Collaboration
Performance
Core HR Learning
Recruiting
Recruiting Marketing Attract and engage quality candidates with cutting-edge solutions
Company Branding
Search Engine Optimization
Jobs Search
Interactive Job Map
Talent Community
SocialMatcher
Recruiting DashboardsTM
Attract Engage
Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 34 Customer
Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 35 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics
Social
Collaboration
Performance
Core HR Learning
Recruiting
Recruiting Management Select and hire the best talent faster
External Career Site / Internal Career Portal
Job Requisition Pipeline
Candidate Profile
Question Library
Interview Central
Source Quality Reports
Select
Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 36 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics
Social
Collaboration
Performance
Core HR Learning
Recruiting
Onboarding Consistently and efficiently convert new hires into engaged,
empowered, productive employees
Dashboards on Work Queue & Activities
Onboarding Process
Notifications
Document Centre
Pre-Day 1 Portal
Connect
Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 37 Customer
Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 38 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Motivate
Goal Management Create an aligned, high-performing workforce
Goal Plan / Balance Scorecard
Goal Wizard – Setting SMART Goals
Goals Library – Job-specific Goals
Cascading Goals
Status Report
Execution Map
Performance Cloud Solutions Align, reward and advance your best talent
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 39 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Performance Management Create an aligned, high-performing workforce
Performance Review
Goals
Core Values
Competencies
Team Overview
360 Multi-Rater
Gap Analysis
Review
Performance Cloud Solutions Align, reward and advance your best talent
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 40 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Calibration Identify, develop and retain talent throughout your organization
Performance Dashboards
Talent Evaluation by:
Performance x Potential metrics
Pay x Performance metrics
Impact vs. Risk metrics
Measure
Performance Cloud Solutions Align, reward and advance your best talent
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 41 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics Learning
Social
Collaboration Recruiting
Performance
Core HR
Career & Development Planning Identify, develop and retain talent throughout your organization
Development Plan
Career Worksheet
Search Jobs
Career Path
Competency Required
Learning Activities
Discover
Performance Cloud Solutions Align, reward and advance your best talent
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 42 Customer
Content Integratio
n
Extensibilit
y
HR
Analytics
Social
Collaboration Recruiting
Performance
Core HR Learning
Learning Management Ensure compliance, develop talent
Learning Needs Management
Online Content Management / iContent
Documents
Audios
Videos
Exams
Social Learning
Develop
Learning Cloud Solutions Addressing the learning needs of today and tomorrow
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 43 Customer
Content
Social
Collaboration
Performance
Core HR Learning
Recruiting
HR
Analytics
Workforce Analytics Solutions Make confident business decisions with powerful workforce insights
Maximize impact to the business
• Workforce Analytics Drive fact-based business decisions with over 2,000 pre-defined
workforce metrics and KPI’s
• Workforce Planning Plan your future workforce based on business need and trends:
from global talent shortages to an aging workforce
Extensibility Integration
Analyze
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 44 Customer
Content Extensibility
HR
Analytics
Performance
Core HR Learning
Recruiting
Social
Collaboration
Social Business Collaboration Bring together people to solve business problems and drive results
SAP JAM Empowers employees to work and communicate more effectively
Connect your customers, partners, and employees with
information, applications, and processes to drive results in
your social network and your applications
Integration
Collaborate
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 45 Customer
Social Business Collaboration Bring together people to solve business problems and drive results
Integration
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 46 Customer
Pre-delivered HR Content
Content Integratio
n
Extensibilit
y
HR
Analytics
Social
Collaboration
Performance
Core HR Learning
Recruiting
19,500+ Unique
HR Content
Elements
Pre-defined Talent
questions
Industry-specific
Job Descriptions
Job Families
Skills Catalog
Competencies
Catalog
Learning reports
and dashboards
Recruiting best
practices Templates Live Compensation
Dashboards
Compensation
Benchmarking
Goals Catalog
Assessment
Writing assistant
Assessment
Coaching Assistant
Core HR
Workflows
Workforce
Analytics Metrics
International and
Country-specific reports
Compensation
metrics and Reports
An HR System that is Business-ready from the Start
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 47 Customer
Integration and Extensibility
Content Integration Extensibility
HR
Analytics
Performance
Core HR Learning
Recruiting
Social
Collaboration
Integrate data and processes with on-premise
and other cloud solutions
• Pre-packaged and maintained integrations
• Pre-defined templates and API’s
• Integration platform and technology
Extend existing processes, create new ones
• Standard configuration capabilities
• Create new objects and business rules
• Create new applications with Cloud-based Platform
as a Service
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 48 Customer
Proven Scale, Continual Feedback
50 million interviews
5 million
hires onboarded
22 million
users
35
million performance
reviews
2.5
million promotions
and transfers
Q & A
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank You!
Contact Information:
Gary Luk
garyluk@hkcompass.com