Safety Training, Accident Investigation, and Documentation A Legal Perspective Donna C. Peavler...

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Transcript of Safety Training, Accident Investigation, and Documentation A Legal Perspective Donna C. Peavler...

Safety Training,Accident

Investigation, and Documentation

A Legal Perspective

  

Donna C. PeavlerUloth & Peavler, L.L.P.

SAFETYFrom the Legal Perspective

Jurors want to hear what steps you take to keep your employees, customers, and the public safe.

Jurors will forgive a LAPSE in safety; they will not forgive a LACK of safety.

Safety and Litigation

Safety is its own reward in terms of keeping people safe.

Safety also has monetary and productivity rewards:

Keeps your trained workers working Avoids cost of hiring and training new workers

(while still paying the injured worker) Keeps down insurance costs Keeps down litigation costs

Make Safety a Priority

What Your Documents

Say to the Jury

Jury more impressed when focus is on the human element...

But it is okay to point out secondary benefits, too.

KEEPING PEOPLE SAFE

TRAININGFrom the Legal Perspective

ALL employees should receive basic safety training. Do not rely on employee’s prior training by

other companies. Apply training program uniformly.

Safety training should be ongoing.

Costs less to have 1 hour of training per month than to lose an employee for weeks due to an injury.

To Train or Not to Train?

Keep records of your safety training meetings.

Have employees sign in to document their attendance.

Have employee sign. Don’t let employees sign in for each

other.

Training Documentation

Videos (Jurors will thank you!)

Demonstrations

Written materials

Use a Variety of Media

Generalities vs. specifics

Be careful of bright line rules.

Allow employees to exercise discretion.

Safety & Training Manuals

ACCIDENTINVESTIGATIONFrom the Legal Perspective

First Priority after an accident – make sure everyone is okay.

Be respectful of people involved in accidents.

Show sincere concern.

When an Accident Occurs

Reduce Lawsuits by Showing Concern

Mad people sue.

Mad people want to hurt you financially.

Juries get mad if they think you are calloused.

Mad juries areBAD juries!

Apologize without admitting fault.

Keep conversations limited to how everyone is doing.

Do not discuss fault during conversations. (BUT make sure to write down any admissions of fault THEY may make.)

Instruct your employee not to speak with anyone without management’s permission.

Communicating with persons

involved in accidents

Photographs Accident Reports Document Retention

Accident Investigation

and Documentation

Photographs - “Do’s” and Don’ts”

Do not memorialize a bad scene.

Do not photograph injured party’s injuries (but do photograph other person if shows he/she is not injured).

Do memorialize safety measures that are present. Warning cones Signs or instructions. Take photos close up and far away.

Accident ReportsDo’s and Don’ts

DO’s Document “just the

facts.”

Be careful to clarify who said what.

Record admissions that injured person makes.

Sign and date your documents.

DON’Ts Use as a disciplinary

tool.

Express opinions or assign fault.

Classify accidents as “preventable.”

Back-date documents.

Documentation in the Courtroom

Sloppy documentation reflects a sloppy company with sloppy safety practices.

Proper documentation allows you to say it and then PROVE it!

Plaintiff will that argue everything you wrote reflects your views.

Explain source of info you write. Do not express opinions.

COMPARE:Describe how the accident occurred:

Customer’s foot slipped in puddle of water and there were no warning signs around.

Describe how the accident occurred:

Customer claims her foot slipped in puddle of water and that there were no warning signs around.

How to Make a Lawyer Hate You

Describe how the accident occurred:

Jones did not clean up the spill like I told him to so the customer slipped and fell.

Was proper safety equipment used?

No because safety goggles are not in the budget.

Plaintiff’s Ex. 1

Plaintiff’s

Ex. 1

Imagine every document as a trial exhibit!

Document Retention

Management should arrange periodic document sweeps.

Lack of old documents easier to address than damaging old documents.

As a general rule, 25 months is a good retention policy.