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Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 1

Radio Advertising Bureau Webinar

Member Response

member_response@rab.com

800‐232‐3131

Revolution and Revenue

www.RAB.com

Radio Advertising Bureau Webinar

John PotterVP TrainingRadio Advertising Bureau

Lori LewisDigital & Social Media StrategistJacobs Media

Revolution and Revenue

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 2

What We’ll Cover

• Social Revolution

“Revolution is a power shift from a few to many”

• The Top 5 social media sites

• Social media ideas you can sell

• Warning: social is communication, not shameless self-promotion

• Effective techniques for generating advertiser results

• RAB resources

Three Tiers Of Media

PAID MEDIAOWNED MEDIA

EARNED MEDIA

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 3

Social Media

Social Media

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 4

Categories

Communication• Facebook

• Wordpress

Collaboration• Wikipedia

• Digg

Multimedia• Photo sharing

• Video sharing

Reviews• Epinions

• WikiAnswers

• Yelp

Entertainment • Second Life

• Sims

Research

The Social Habit: How Many

Source: Edison Research, June 29, 2012

% Who Currently Have a Personal Profile Page Any Social Website

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 5

Research

The Social Habit: How Many

Source: Edison Research, June 29, 2012

% Who Use Social Networking Sites/Services “Several Times Per Day”

Research

The Social Habit: Who

Source: Edison Research, June 29, 2012

Population

Social Networkers

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 6

Research

The Social Habit: What They Use

Source: Edison Research, June 29, 2012

% by Age Group Who Currently Use/Have a Personal Profile Page On…

Research

The Social Habit: How Often

Source: Edison Research, June 29, 2012

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 7

The Top 5

1.

2.

3.

4.

5.

Bonus

www.RAB.com

Radio Advertising Bureau Webinar

Lori LewisDigital & Social Media StrategistJacobs Media

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 8

Key FindingsStop Doing Random Acts of SOCIAL

Social Media Revolution and RevenueRAB Webinar, July, 2012

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Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 10

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 11

Vanity Metric

“What’s really going on”

metric

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Contrary to popular belief, this is not the

approach Facebook fans

respond to.

Social Media Revolution and RevenueRAB Webinar, July, 2012

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Copyright 2012Page 13

“Do I have a deal for you! A package of 18 :60’s & I’ve got the

hot new Facebook

thing. Just for you, I’ll package it in & give you 10% off!”

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 14

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 15

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 16

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 17

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 18

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 19

3 Do’s 1) Speak to the passion of the fans.

Social Media Revolution and RevenueRAB Webinar, July, 2012

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2) Stay true to the brand.

3) Focus on impact.

Social Media Revolution and RevenueRAB Webinar, July, 2012

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3 Don’ts1) Don’t stray from the brand. A Rock

Station tweeting

about politics

An AC station posting about fried

chicken?

2) Don’t pitch.

Social Media Revolution and RevenueRAB Webinar, July, 2012

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Copyright 2012Page 22

3) Don’t mistake “Likes” for motivated fans.

Always remember why fans use it first.

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 23

www.RAB.com

Radio Advertising Bureau Webinar

John PotterVP TrainingRadio Advertising Bureau

Effective Techniques To Get Advertiser Results

Advertiser challenges

Source: iContact, 2011

Goals: generate sales and strengthen brand

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 24

Effective Techniques To Get Advertiser Results

• Know your audience and connect the right advertiser

• Social media is a conversation, not a technology

• Communicate using interaction, not telling and selling

• Have a consistent message

• Use plain words, just like great radio commercials

• Social media is happening with or without you

www.RAB.com

RAB Resources

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 25

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 26

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 27

Jack FM, Los Angeles

• Promote advertiser supported contests on Facebook

• Push Facebook post to Twitter

• Link to your contest page

WKNR, Detroit

Up-sell appearances by adding Tweets

Social Media Revolution and RevenueRAB Webinar, July, 2012

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Copyright 2012Page 28

WHXT, Lafayette, LA

• Sports updates

• Title Sponsor

“Dominos Pizza Scoreboard”

KHAS, Hastings, NE

• Sponsored High School Scores

Social Media Revolution and RevenueRAB Webinar, July, 2012

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WWCD, Columbus, OH

• Concert listings

• Sold to promoters

KCCN, Honolulu

• Embed tweets in station website

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 30

Entercom, Rochester, NY

• Promote the Daily Deals you sell

WGAN, Portland, ME

• Promote contest on Social

• Link to station registration page

• Sell contest sponsors and ads on page

• Build database

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 31

Summary

• Social is here

• Concentrate on the Top 5

• Use creative ideas

• Keep in mind the goal is to create results for advertisers

• Stay up to date

Questions & Answers

John Potterjpotter@rab.com

800-232-3131

Lori Lewislori@jacobsmedia.com

248-353-9030

Social Media Revolution and RevenueRAB Webinar, July, 2012

Radio Advertising Bureauwww.rab.com

Copyright 2012Page 32

John Potterjpotter@rab.com

800-232-3131

Thank you for joining us!

RAB Member Responsemember_response@rab.com

800-232-3131

Lori Lewislori@jacobsmedia.com

248-353-9030