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Resource Management and Project Impacts

IT Project Management Working Group

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• Shared understanding of Resource Management

• Survey results • Exercise around resource management • Q & A

OBJECTIVES

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Resource Management

Resource management is the efficient and effective deployment and allocation of an organization's resources when and where they are needed

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Resource Management Includes:• Financial• Inventory• Information Technology• Production resources• Human skills• Planning, allocating and scheduling of

resources to tasks

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PMBOK FIFTH EDITION

Project Human Resource Management includes the processes that organize, manage, and lead the project team.

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PROJECT TEAM

Project Team comprised of people with assigned roles and responsibilities for

completing the project

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PROJECT TEAM

ATTRIBUTES• Varied skill sets • Full or part time• Added/removed as project progresses• Include in planning

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PSU Opportunities• Limited availability• Shared resources• Within units• Across units

• Service transition (ITX)• Changing priorities• How do you manage this?

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Survey Results

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Role on Projects

Project Manager IT ManagerProject Team Manager Other/Unknown

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Organizational Project Structure

Functional ProjectizedMatrixed Other/Unknown

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Resource Management

skill-set, availability

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Why do we care?

• Triple Constraint• Projects are delivered under constraints• Time• Cost• Scope

• Change in constraint impacts Quality

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Triple Constraint

COST(Resources)

SCOPE(Requirements)

TIME(Schedule)

QUALITY

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Tools or Processes

Heur

istics

Microsoft ProjectJIRA

manual labor

guile

and

tric

kery

no time tracking

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Group Exercise

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Seinfeld episode

No Soup for YOU!

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• Project Scope – No Soup for you• A cloud based application for

managing customers who have been banned from the “Soup Stand”

• Target Completion June 26th• Goal: Create a work breakdown

structure (10 minutes)• Report out at end of last exercise

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Exercise 1

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Exercise 1 - Key

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• You have just learned that Elaine has eloped to Tuscany with her boyfriend and will not return until next year (well after the project start date

• You must use existing resources to complete the project.

• (5 minutes)

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Exercise 2

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• The Project Sponsor has advised they need to cut 2 days off the project – he must have the application by end of day June 24th?

• How will the team address this? • What are the risks of compressing the

schedule? • (5 minutes)

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Exercise 3

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• Each team will report out on their challenges and opportunities from the exercise

• (2-3 min/each group)

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Report Out

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Survey Successes and Opportunities

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• Dedicated internal/external (contract) project teams• Project teams for short periods of time• Project Portfolio Management tools – for

managing resource time and tasks• Integrated teams are very beneficial - and

support getting work and goals accomplished.

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Survey Successes

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• Asking the right questions of resource managers:• Are any of the resources assigned to my project

on some sort of restricted work schedule (i.e., fixed term, 40 hr. limit per week, long vacation planned, etc

• Informal 1:1 interactions with all team members.• Avoiding over-allocation - time and multiple

projects• Ability to proactively deal with project/resource

intersections.

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Survey Successes

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• Lack of management support/buy in for Resource management/Project Management

• Low maturity level for project and resource management

• Human Resource policy / position definition

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Survey Opportunities

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• Scoping work in a timely manner for developers

• Baselining human resource capabilities• Authority for allocating and managing

resources• Process improvements• Communications/1:1 Team interactions• Time line extensions – from diverting

resources

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Survey Opportunities

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Q & A

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Survey Results: http://pennstate.qualtrics.com/CP/Report.php?RP=RP_9Lj8970q14FKhNP

Richard Dumm: rdd4@psu.eduGary Smith: gas31@psu.eduJenn Stewart: jas72@psu.edu

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Resources