Requirements Elicitation & Review

OverviewEssential Skills for Business Analysis: Part 1

Requirements Gathering. It’s not enough to merely takeorders from business stakeholders. Getting the requirementsright means not just documenting what stakeholders say, butdigging into their statements (or eliciting) to understand whatthey mean. This course supports those efforts by providingstudents the essential elicitation and review skills they needto identify the right solutions and drive significant value ontheir projects. Students learn repeatable steps and practicetechniques to begin elicitation, stay organised, enable criticalthinking, and confirm requirements. Students leave knowinghow to plan their elicitation within the scope of their analysisand which requirements elicitation techniques areappropriate based on stakeholders, project type,methodology and complexity.

Interactive workshops allow students to practice thetechniques as they learn. This course can be taken eitherstand-alone or as part of the 4-day Essential Skills forBusiness Analysis course.

Students will learn to

Define business analysis and requirements.

Elicit requirement from stakeholders using a variety ofeffective techniques.

Select the most appropriate elicitation technique for thedesired results.

Use active listening skills to ensure you hear and verifywhat stakeholders are really trying to say.

Learn techniques to review and validate requirements.

Practice creative thinking skills to engage stakeholders,uncover needs, and identify new approaches and ideas.

Intended audience

This course is designed for business analysts, projectmanagers, business systems analysts, system architects orany other project team member involved with analysis. Newpractitioners will learn the tasks they are expected toperform and why each task is important. Experiencedpractitioners will learn new techniques and more structuredapproaches to improve their requirements activities. Thiscourse may also be appropriate for individuals who manageanalysis activities and business stakeholders who need amore in-depth understanding of the requirements processand deliverables.

IIBA Continuing Development Units: 7 hours

Prerequisites

None.

Pricing

Standard course cost is $900 per attendee.

For a configured option to meet your specific needs, costs mayvary. Please contact us for more information.

1 day

3 www.redvespa.com

Course OutlineIntroduction - 1 hour

Define business analysis. Discuss what requirements are and how they are utilised in

analysis. Describe requirements elicitation and techniques available.

Putting Requirements Elicitation into Practice – 3 hours

Describe how to use 11 different elicitation techniques tounderstand stakeholder requirements:oDocument AnalysisoObservationo InterviewsoSurveys, QuestionnairesoRequirements WorkshopsoBrainstormingo Focus Groupso Interface AnalysisoPrototypingoReverse EngineeringoCompetitive Analysis. Improve your elicitation skills byoPracticing several elicitation techniquesoUtilising active listening techniquesoEnhancing critical thinking skillsoUsing various techniques for increased brainstorming

results. Choose the appropriate technique(s) for your project.

Getting the Most Out of Elicitation – 2.5 hours

Describe the considerations for planning elicitation. Choose the most appropriate elicitation technique(s). Ensure the right people are involved in elicitation activities. Validate your elicitation results. Confirm stakeholders have a shared understanding of

requirements.

Course Summary – 30 minutes

Bringing it all together. Develop an Action Plan with next steps on the student’s

current project.