Reorganising to Succeed

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Presented by Peter Hickey, Head of Client Services, University College Dublin Library, Dublin, Ireland at LILAC (Librarians' Information Literacy Annual Conference), Manchester, England, March 25-27, 2013.

Transcript of Reorganising to Succeed

Reorganising to Succeed

Peter Hickey

University College DublinLILAC: Parallel Session: 11.45-12.15: 26 March 2013

UCD image full screen. Add in 7 Colleges

90+ Subject

Disciplines

Top 30 Target

Campus Consolidation

& Development

2 new libraries

The mission of UCD Library is to organise the University’s information to inspire engagement and learning, to enable its use in promoting research and innovation, and to contribute to the preservation of Irish cultural heritage.

It is the vision of UCD Library to be the University’s centre for information and knowledge management services and expertise, creating dynamic environments that inspire learning, catalyse innovation, and enable the creation of new knowledge. UCD Library

UCD Library is the University’s organisational knowledge centre and, as such, the heart of a dynamic knowledge enterprise and a key to its success. In supporting the University’s mission, it also embraces UCD’s core values of excellence (Ad Astra) and its commitment to equity and fairness (Comhthrom Féinne).

Library Strategy 2010-2014

Library Executive

Collection Services

Planning & Admin

Research Services

Special Collections

Client Services

5 Libraries

Client Services

Academic Services x 2STM & HSS

Reader Services

Floor Services

Facilities

Economic Downturn

Budget: 28.7% since 2008Staffing: 17% (30% reduction in Librarian team)

13 Liaison librarians

Research Services

3

Client Services

6

Collection Services

3

Planning & Admin

1

Collection Developme

nt

Information

Literacy

Liaison with

Schools &

academics

New Skills E-Learning Social media

Information services:

- Desk support- Consultations

- Guides

Subject

Expertise Research Services:

Institutional RepositoryBibliometrics

G.I.S. Datasets

AccreditationsAnnual reports

Promotions

Challenges with

Liaison model

Workshops & Away

days

Individual interests

School V Library balance

Consensus

OwnershipWorkload & work arounds

Expert in everything

Collections role

Information literacy

sustainability

Challenges with

Liaison model

Workshops & Away

days

Individual interests

School V Library balance

Consensus

OwnershipWorkload & work arounds

Expert in everything

Collections role

Information literacy

sustainability

College Liaison Librarian Role

College Relationship• Develop and manage

• Advocate and promote

• Identify opportunities to collaborate

• Represent College/school perspectives to help inform library decision making

College Liaison Librarian Role

Teaching & Learning • Develop Library strategy to support

university T&L agendas

• Develop, coordinate and deliver teaching supports

• Develop resource toolkits and online supports

• Develop specialist skills in thematic areas

• Develop expertise in best pedagogical practice.

Lead Responsibilities• Welcome &

Orientation

• Learning Support Menu

• E-Learning

• Measurement & Assessment

• Task & Finish Projects

• PBL/EBL

• Plagiarism

• Systematic & Literature reviews

• Reference management

• Games for learning

• Learning journals, social media

UCD Education StrategyImplementation plan

Academic Buy in

Deputy Registrar

Academic Workshop

Graduate Diploma in University Teaching & Learning feedback

Teaching & Learning Committees

Programme Boards

Review of current practice

College breakdown

0

50

100

150

200

250

Agriculture,Food Science& Veterinary

Medicine

Arts & CelticStudies

Business &Law

Engineering&

Architecture

HealthSciences

HumanSciences

Sciences

College Breakdown

All other Levels

UG

Level breakdown

Information Skills by Level 2011/12

Level 1Level 2Level 3Level 4Level 5Other

Type of Session

2008/9 2009/10 2010/1 2011/20

50

100

150

200

250

300

350

400

182

136

96 89

248

315

345

223

2 8

271

203

4 6

Lectures Workshop One to one Other

For Whom?

2012 CONUL National Survey on Academic opinion

98% 88.6%

60%80.6%

Conversation with Librarian

Learning Support Menu: options for supporting

needs

Online

Self-directed

Librarian Facilitated

Academic/Tutor Led

Identify Need

Target core modules

New strategyWith whom?

When?RetrievingEvaluating

Communicating

At what Level?

Which module?WhenLevel

Mapping competenciesExpected

Explicitly taughtEncouraged

RequiredEvaluated

Needs assessment

Shopping Basket

Reusable learning objects

(tutorials, videos, guides, games, quizzes,

handouts, etc.)

Samples (Learning objectives,

assessment ideas)

Susan Boyle 2013

Learning Support

Learning NeedsStrategy

EvaluatingRetrieving CommunicatingMy students need to develop skills on

Avoiding Plagiarism

Bibliometrics

Reference Software

Copyright Compliance

Citing Sources

Writing an assignment

Writing a thesis

Learning Support Menu

Research Repository

Learning Support Menu

Resources Suite

Documents

Susan Boyle 2013

Our Guiding Principles

a. Focus on programme

b. Engage with core modules only

c. A curriculum driven process

d. Focus on consultation over delivery

e. Focus on quality over quantity

f. Encourage self directed learning

g. Develop measures to gauge learning

h. Support model which is flexible and customisable

• Role of the professional Librarian

• Effectiveness of relationship role

• Concerns over workloads

• Loss of subject expertise

• Bringing five teams together

• Office moves

• Timelines & prioritisation

• Managing Semester 1

• Relationship responsibilities

• Lead Responsibilities

• New Service model

Questions?

Thank you,

Peter Hickey