Transcript of References
- 1. I have known Joanna Hall in both a personal and professional
capacity for some 10 years. Joanna has built up a wide range of
experience and expertise in all aspects of the Hotelier and
Catering trade. Her strong analytical mind and excellent
communication skills allied to her ability to build relationships
with clients are very apparent. Joannas drive, vision and ability
to manage the responsibilities and operational duties of a small
business have resulted in a marked improvement in the profitability
for many of the clients who have availed of her services. Shaun
Killough Retired Bank Manager with 40 years service. "Having known
Joanna and the Hall family for over twenty years I am delighted to
take this opportunity to endorse Joanna. Joanna and her family
established " Glassdrumman Lodge" as a Hotel of note in rural
County Down. The service and quality of product offered were
recognised World Wide. Residents and Diners came from as far away
USA and as near as Belfast. Joanna worked front of house and was a
very special Host, on arrival you were always greeted by a warm
welcome and exacting attention to detail. Her personal attention to
all guests needs lead to a truly memorable visit. she certainly
left an impression on all she came in contact with and ensured the
Hotel had a substantial return client. I wish Joanna success in
whatever she undertakes and can assure any future client that they
will be dealing with a very detailed - oriented customer focused
person. John D Toner" (Strategic Advisor Great National Hotels
& Resorts: Retired Director & General Manager Hastings
Hotels (1976-2013). I have known Joanna for approximately 12 years
as both a colleague and personal acquaintance. Inside this time
Joanna was in my employment for 4 years. She has an excellent track
record and is well known in the catering circles of Co. down for
her ability, initiative and persistence. Her reputation stems from
her upbringing in her families hotel, Glassdrumman Lodge which
operates at a 5 star level of service and is known both locally and
further afield for excellence. It was my extreme good fortune to
have been able to have had Joanna in my employment for so long. She
ran and improved my restaurant and gave me a platform to grow and
move forward. With no doubt, without Joanna's help I would not be
where I am today. It is my opinion that Joanna has an eye for
identifying potential problems in the restaurant trade and being
able to provide straight forward solutions effectively. Her skill
in staff training is one of the highest order and she can convey
instructions to others in a way which is understood and retained.
Joanna is a person of the highest intellect and strong study ethic
I have observed her to be very well organised and assertive. Joanna
is in my opinion, well placed to make a positive contribution to
any cafe/restaurant, either existing or new venture.
- 2. I would whole heartedly strongly recommend you to employ her
services. Nicky Pell (Owner Niki's Kitchen Cafe) I have been in
business for some 40 years and have been privileged to know Joanna
for her entire life. I have been in a position to watch her grow
and work in many business situations. I have been impressed on many
occasions on her application and hard work. In some ways more
importantly I have seen her management skills in operation. She has
an ability to see how a situation may be organised and operated
efficiently and also has the people skills to actually make it
happen. I have no reservation in recommending her to any future
employer. Roly Fleming ( Owner, Fleming Properties, Spain). "Joanna
has a rare talent. She combines a sharpness of mind with a warmth
of personality that makes her a pleasure to work with. Her
abilities are rare and reflect a childhood of growing in and
through her family business. Her tacit knowledge cant be taught and
her experience comprises every element of successfully running a
hospitality business. I am delighted to see her offer her skills in
helping others to develop and grow their businesses. I am confident
that you will enjoy having her work with you, even if it is for
just a short period of time, and that you will be sorry to see her
go. Clifford McSpadden CEO