Reference Desk Toolkit

REFERENCE DESK TOOLKIT

Kenley Neufeld

Satisfying the Customer

My Criteria LibStats Meebo SMS Get Satisfaction

http://www.flickr.com/photos/lemoox/3444542040/

http://www.wired.com/techbiz/it/magazine/16-03/ff_free

http://www.flickr.com/photos/ms_seuss/258495820/

LibStats

http://code.google.com/p/libstats/

Santa Barbara City College LibStats

http://www.meebo.com

805-252-2448

People-Powered Customer Service

http://getsatisfaction.com

Thank you

Kenley Neufeldhttp://kenleyneufeld.com

Santa Barbara City Collegehttp://library.sbcc.edu

Technology