© Nokia 20161

Ready4TomorrowA Gamified 5G learning Project from Nokia Athens TCAlex Chalkias Kostas Karamichalis

Ready4TomorrowWhat is R4T?

5G Learnin

g

Gamification

© Nokia 20163

Ready4TomorrowWHY? Nokia Networks’ Technology Vision 2020

Delivering gigabytes of personalized data per user per day profitably and securely

1990 2000 2010 2020

connect

engage

transform

Programmable World

Smart Apps

Sensors driving

automated life

M2M

IoT

© Nokia 20164

5G Challenges

Ready4TomorrowWHY?

Support up to 1000 times more capacity

Flatten total energy consumption

Reinvent Telcos for the cloud

Reduce latency to milliseconds

Personalize network experience

Teach networks to be self-aware

Clou

d op

timize

d ne

twor

kar

chite

ctur

eSpeed & volume Instant response

Lower emissions New services

Service quality

Tailored experience

Everything contributes to reducing cost/bit

Network Operations (NeO)

Security depended parallel working

Business Need

Nokia Athens TC to be 2020 ready

Make 300 TC Athens engineers 5G literate in

an engaging and fun way

Ready4TomorrowWHY?

Ready4TomorrowHOW?

SOLEIL Mode of OperationBusiness Model

Every Nokia TC: Competence

Development (CoDe) Stream

Athens TC CoDe created

SOLEIL

Ready4TomorrowHOW?

5G Knowledge• 30 Experts• 300

Literate

Mission4 week iterationFree format

Deliverables

LM approvalR4T during work

hoursDisclosed material

Knowledge DBResearch Mentors

Backlog Tools

Policies & Constraints Support

Business Model

SOLEIL

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R4T – The GameLevels

CITY(M.2016)

ORBIT(E.2016)

MISSION:300 people Learn 2020 in Basic Level30 people Learn 2020 in advanced level

MISSION:3 new pilots/PoCs on 5G

MISSION:? (To be defined)

COSMOS(2017)

The Story

R4T – The GameLevel1: CITY

© Nokia 201610

This… We never saw this coming…Technology was evolving, while the human race kept growing apart…

Our rigid policies and obsession of overcoming the human boundaries failed us…

Human connection was lost…14.Nov.2020 02:36:22

…in the year 2020

However, the vision for a better world kept burning as a weak flame...After the human communications collapse we, Oracles have gathered several resources to form a new generation of networking;One that makes tech more human, but we lacked time.You see, it is too late for us… but not for you!

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Through this crack of time and space, we call upon you engineers to form a better future!

YOU have been chosen to DISCOVER this technology, ESTABLISH its foundations and LEAD your people to become… Ready4Tomorrow!

Present

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R4T – The GameRoles

Business Admins

Game Admins

Administrators

Watchmen

Machinists

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Evaluators

R4T – The Game

Help

Learners

Experts

High Council Rogues

Research Mentors Oracles

Game Character

s

Roles

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5G Research Fields

R4T – The GameFactions

Support up to 1000 times more capacity

Flatten total energy consumption

Reinvent Telcos for the cloud

Reduce latency to milliseconds

Personalize network experience

Teach networks to be self-aware

Clou

d op

timize

d ne

twor

kar

chite

ctur

eSpeed & volume Instant response

Lower emissions New services

Service quality

Tailored experience

Everything contributes to reducing cost/bit

Network Operations (NeO)

Security depended parallel working

© Nokia 201615

R4T – The GameGameplay

ORACLES1+Research

Mentors

HIGH COUNCIL

ROGUES

Deliver Learning Object

4 week Iteration

Evaluation / Coins to Factions

Study Learning Objects & Complete the quizzes / Coins to Factions / Get XP + bonus for Full Path

ORACLES2+Research

MentorsFACTION#2

FACTION#1

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R4T – The GameCompetition

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R4T – The GameEvolving while playing: The game platform (first version)

Energy

Capacity

SmartNet

s

Adapters

Latency

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R4T – The GameEvolving while playing: The game platform (second version)

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Boost Actions

Inside R4T:Oracles & Rogues

Admins take feedback from retrospective meetings Gamification team

to overtake more projects

Machinists obtain practical Knowledge

Engage Improve

Learn Gamify

Plan for the

Future

R4T – The GameEvolving while playing: Experience

First time that gamification has been applied in

Nokia in TC scale

Gamification of Learning and

Learning Content Creation

Ready4TomorrowOutcome - Innovation

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Ready4TomorrowOutcome - Engagement

© Nokia 201622

Ready4TomorrowOutcome - Engagement

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Ready4TomorrowGamification Analysis - Yu-Kai Chou’s Octalysis Framework

Core Drives (CD#)

Gam

e te

chni

ques

(GT#

)

Black Hat

White Hat

Extri

nsi

cIntrinsic

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Ready4TomorrowR4T analysis per Core Drive

CD1Epic Meaning and Calling

Our Epic Story

Nokia’s 2020 Vision

CD2Development and Accomplishment

Points/XP & Leaderboards

Learning Project

Prize for the winners

Guideline Facilitated:40h training

CD3Empowerment of Creativity and Feedback

Learning Objects: Free Format

Feedback

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CD5Social Influence and Relatedness

Ready4TomorrowR4T analysis per Core Drive

CD4Ownership and Possession

Oracles choose Faction

Oracles: owning their material

Rogues:Full PathsAvatars Pins

Research Mentors

Colleagues& Friends

Winners:Official Mail

Leaderboards

Water Coolers: Yammer& Forum

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Ready4TomorrowR4T analysis per Core Drive

CD6Scarcity and Impatience

Options Pacing of Learning Objects

2 weeks notice for end of game

CD7Unpredictability and Curiosity

New material every iterationFirst time

for Nokia Athens Boost

Actions

CD8Loss and Avoidance

Fear Of Missing Out

Oracles:Sunk Cost Prison

© Nokia 201627

Ready4Tomorrow

Level2: ORBITReady4TomorrowWhat’s next?

Greek Gamification Network

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Contact us:Alex Chalkias Kostas Karamichalis alxchalkias@gmail.com kostas.karamichalis@gmail.com linkedin.com/in/alexchalkias linkedin.com/in/kostaskaramichalis

Thank you

© Nokia 201630