RaboBank privite banking presenttie

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Presentatie voor 250 privite banking marketeers op 19 november

Transcript of RaboBank privite banking presenttie

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Consumenten ende virtuele wereld

Banken 2.0

Vincent Everts november 2007

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Who isVincent Everts

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PCzapper white label video portals

CONTENTS

Web 1.0 Web 2.0 Online Marketing Communication 2.0 Social Networking Internet goes mobile Living room 2.0 What next?!

EXTRA’S

Web 2.0 explained RSS Explained Day of the Longtail Doritos Superbowl Google Streetview Viral Marketing (PP) Dell Sucks UPC High Definition Kryptonite Lock

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WEB 1.0

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Broadband penetration internet households

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• Youth trendsetters

• Elderly follow (fast)

• Professionalsnatural

Bron: Trendbox Internet Monitor 2006

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How do we spend our time?

TV: 39% 178 min.

Radio: 33% 151 min.

Internet: 19% 86 min.

Newspaper: 6% 26 min

Magazines: 4% 18 min

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More than two-thirds of Net users multi-task; nearly half sometimes listen to the radio while online

“Do you ever do any of the following while using the Internet / emailing at home?”

Base: Net usersSource: Forrester’s Consumer Technology Adoption Study, Q4 2005

11Base: EU-5 Net usersSource: Forrester’s Consumer Technology Adoption Study, Q4 2005

Net users in their teens and 20s are far more likely to multi-task

Age

“Do you ever do any of the following while using the Internet / emailing at home?”

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IMPACT ON BUSINESS

13FD: 08/11/06

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DELL Case

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NEWS

Top 10 news sites:

1. Nu.nl

2. Telegraaf.nl

3. Ad.nl

4. Teletekst

5. Elsevier

6. Zoomin

7. Google Nieuws

8. Volkskrant.nl

9. Nrc.nl

10. MSN

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WEB 2.0

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• Weblogs• Flickr• Wiki’s• RSS• Bloglines• Del.icio.us• Youtube• Hyves

WEB 2.0

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1,4 nieuwe blogs per seconde…

RSS

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Track and trace!

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Wie o Wie

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15-02-07 ROOS - Regionale TV in 2010 35

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43%

24%

10%

9%

6%

Brand and consumers

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The Long Tail

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Web 2.0 trend:

EVERYTHING IS ONLINE-

SOFTWARE AS A SERVICE

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Google Trends

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Salesforce, showing the way

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Web 2.0 trend:

MASHUPS

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Mashup

a web application that combines data and/or functionality from more than one source into a single integrated tool

Voorbeelden

• Populairst met Google Maps/Earth: 30.000 mashups

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Voorbeelden

• Mashups stap naar semantische web?

• Geotagging van foto’s• Google Maps populairst

(30.000 mash-ups)

Voorbeeld

• API: Google Maps• Bron: Architecture 2030 study on climate

change

Heel veel soorten mashups

Voorbeeld: Upcoming scrobbler

• API:Last.fm en upcoming.org

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Userinterfaces: Marketmap

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Web 2.0 trend:

USER GENERATED CONTENT

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Web 2.0 trend:

CO-CREATION

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8484

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ONLINE MARKETING

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Online advertising spending is now growing at over 30% (dollars in billions)

Source: eMarketer, 2006

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Search Engine Marketing market

• $10 billion sales ($10), • Marketvalue 150b• 200 million/day• 50% market share

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Landing pages

• Prospect ‘lands’ on page after clicking on adProspect ‘lands’ on page after clicking on ad• Specific information about propositionSpecific information about proposition• Should cause prospect to Should cause prospect to actact

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Example landing page

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MARKETING 2.0

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Viral Marketing

• Low costs• Viral spread

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COMMUNICATIE 2.0

MSN

• NL: 5.8 mln actieve gebruikers

• WW: ± 400 mln

• NL < 20 jaar: 90% MSN

• 50 mln ‘gesprekken’ per dag

• Vergelijk: 90 mln telefoon…

Corporate IM

• 10% of business allows use of MSN

• Employess use it anyway(webmessenger.msn.com)

• IT-staff considers MSN dangerous. Just like they did with email…

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Communicatie 2.0

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HUISWERK

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SOCIAL NETWORKING

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INTERNET GOES MOBILE

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Mobile Internet

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Everything mobile

• Hyves• Nu.nl• Funda• YouTube• Mobile

payment• DAG

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iPhone met echte browser

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Google's Phone!Android

Motorola, HTC NTT DoCoMo, T-Mobile, Sprint, China Mobile +30 others

NOT!Nokia, Research in Motion, Microsoft, Apple

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New services: location, location, location

Mobile, Social, Location

Mobile, Social, Location

THE LIVING ROOMTV 2.0

TV anywhere, anytime, any place

TV verkopen Nederland TV verkopen Nederland

(100% schatting NL / basis GfK Panelmarket)

1,2 Mio

1,5 Mio

BOOM"Platte" TV

New kinds of television

• Digital TV• HD TV• Harddisk recorder / PVR• IP TV• Mobile TV• Web TV

PVR – personal video recorder

• 120% of USA households• Threat to big networks• Dutch advertising bureau (SPOT) says:

impact only 7%, “Don’t you worry”• SKY reports 60% skips commercials • NL: 55% PVR owners skips commercials

Penetratie harddisk recorders (voorspelling)2007 jaar van HDD recorder massapenetratie

Internet TV

• Streaming– Content providers– Semi-professional– Internet underground– Sharing– Personal

• Downloadable

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WHAT NEXT?!

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Innovate at 3 different levels

• One M2 around you• Within your organisation• With the outside world

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Vincent Everts

www.vincente.nl

www.interimic.com

vincent@everts.net

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Media- en communicatie-uitgaven

• Mobiel: 5,7 mld (15 mln)

• Vaste tel: 2,7 mld (6,7 mln)

• Kranten: 1,5 mld (4.5 mln)

• TV (kabel): 1,4 mld (6,7 mln)

• Breedband: 1 mld (2,5 mln)

• Boeken: 1,3 mld

• Reclame: 4,5 mld.

• Per huishouden:– € 250 breedband– € 384 telefoon– € 180 televisie– € 200 krant

• Per persoon:– € 384 mobiel– € 30 boeken

Tijdbesteding vs reclame inkomsten

• Tijd online: 1,5 uur pp/per dag 120 mln uur/week 6 mld uur/jaarOnline reclame 400 mln/jaar Inkomsten per uur: 400/6.000 = € 0,07

 • Tijd televisie: 3 uur per dag 250 mln uur/week

13 mld uur/jaarTotale reclamegelden 200(publiek) + 600(commercieel) = 800 mln/jaar Inkomsten per uur: 800/13.000 = € 0,06

Leestijd kranten: 26 min/dag 4.5x2=9 mln bereik 1,5 miljard uur/jaarKranten 750 miljoen advertentie Inkomsten per uur: 750/1500 = € 0,50