CATcard Services CenterPresents

A 20 Year Journey

Pushing the Limits to Succeed

IntroductionsTracy Smith, Mark McKenna, & Amy Surprenant

Overview of Our InstitutionThe University of Vermont

2010 2015 20162005200119971995

The Beginning

Heading Downtown

Reaching New

Heights

Changing

Paths

Where are we Going?

Where we are

Today

Moving Forward

The Beginning

August 1995

Overview of what the University was (multi-card Campus)

Consolidate Multiple Cards into One Program

• Pushing the Legal Limits (University Departments)

• Meetings

• Financials

• Gerty Loan

• Pushing along the Revenue Stream

• Off Campus

• Meetings

• Sodexo, General Counsel, Chamber of Commerce

1995

Heading Downtown

August 1997

Heading Downtown

1997

Pizza Place To Go Delivery Juice Bar Cafe

10%4%

12%

71%

3%Lost Cards

Misc. Cards

Interest

Dining

Laundry & Vending

1997

Marketing1997

Reaching new Heights

August 2001

2005

2001

2004

MOVING FORWARD

August 2005 - 2009

Access Control Expansion

CCTV

Re-Card Campus2007

Office Move2007

Changing Paths

August 2010

Webcard Center2010

Library (Cashless)2011

Laundry2011

Chain Grocery Stores2012

Since 2012

Since 2003

Since 2000

Since 2014

Since 2015

Coming Soon! Grocery StoresSince 2000

Where we are Today

2015

Where we are Today

2015

Mobile ID Mobile Reader Quick Tran Bio-Metrics

Off Campus Today

Over 120 Merchants

Chain Grocery StoresTaxi Cabs

Retail/Clothing/OuterwearConvenience Stores/Gas Stations

Deli/Sandwich ShopsEntertainment

Miniature Golf, Skateboard ParkMusic Store

Personal CareHair, Nails, Tan, Spa Services

PharmaciesPizza

Restaurants and CafesShipping and Printing Services

Ski/Snow Boarding at Local MountainsWe even have a Dentist!

…It’s here…

…It’s there…..

….It’s everywhere….

SMC/ Champlain /

Norwich Patron Fee

12%

Access Control27%

Equipment Mainteance

Fees6%

Off Campus Merchant Fees

2%UVM Merchant Fees

3%

Web Deposit Fees2%

Dining & Vending32%

Misc. Card (Lost Card)

6%

Student Advantage2%

CCTV 8%

Misc. Production 0%

SMC/ Champlain / Norwich Patron Fee

Access Control

Equipment Mainteance Fees

Off Campus Merchant Fees

UVM Merchant Fees

Web Deposit Fees

Dining & Vending

Student Advantage

CCTV

Misc. Production

2014

Champlain

St. Michaels

$-

$100,000.00

$200,000.00

$300,000.00

$400,000.00

FY13 FY14 FY15

ChamplainUVMSt. Michaels

Client PartnersWhat’s in it for them

MarketingSocial Media

UVMCATCARD CATcard UVM CATcard Service Center

MarketingOn-Going

Client Partners Instagram ContestsFacebook Friday Freebies

VDU Integration

Where we are Going

2016

CATcard Service Center

Access Expansion

GET Mobile

Another Re-CardCATcard ID

Questions & Answers

Contact Information

Mark McKennaCATcard Service CenterMark.McKenna@uvm.edu802-656-4502

Amy SurprenantCATcard Service CenterAmy.Surprenant@uvm.edu802-656-4501

Tracy SmithCATcard Service Centertgsmith@uvm.edu802-656-3005

THANK YOU!