Pushing the Limits to Succeed - Timeline
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CATcard Services Center Presents A 20 Year Journey Pushing the Limits to Succeed
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Transcript of Pushing the Limits to Succeed - Timeline
CATcard Services CenterPresents
A 20 Year Journey
Pushing the Limits to Succeed
IntroductionsTracy Smith, Mark McKenna, & Amy Surprenant
Overview of Our InstitutionThe University of Vermont
2010 2015 20162005200119971995
The Beginning
Heading Downtown
Reaching New
Heights
Changing
Paths
Where are we Going?
Where we are
Today
Moving Forward
The Beginning
August 1995
Overview of what the University was (multi-card Campus)
Consolidate Multiple Cards into One Program
• Pushing the Legal Limits (University Departments)
• Meetings
• Financials
• Gerty Loan
• Pushing along the Revenue Stream
• Off Campus
• Meetings
• Sodexo, General Counsel, Chamber of Commerce
1995
Heading Downtown
August 1997
Heading Downtown
1997
Pizza Place To Go Delivery Juice Bar Cafe
10%4%
12%
71%
3%Lost Cards
Misc. Cards
Interest
Dining
Laundry & Vending
1997
Marketing1997
Reaching new Heights
August 2001
2005
2001
2004
MOVING FORWARD
August 2005 - 2009
Access Control Expansion
CCTV
Re-Card Campus2007
Office Move2007
Changing Paths
August 2010
Webcard Center2010
Library (Cashless)2011
Laundry2011
Chain Grocery Stores2012
Since 2012
Since 2003
Since 2000
Since 2014
Since 2015
Coming Soon! Grocery StoresSince 2000
Where we are Today
2015
Where we are Today
2015
Mobile ID Mobile Reader Quick Tran Bio-Metrics
Off Campus Today
Over 120 Merchants
Chain Grocery StoresTaxi Cabs
Retail/Clothing/OuterwearConvenience Stores/Gas Stations
Deli/Sandwich ShopsEntertainment
Miniature Golf, Skateboard ParkMusic Store
Personal CareHair, Nails, Tan, Spa Services
PharmaciesPizza
Restaurants and CafesShipping and Printing Services
Ski/Snow Boarding at Local MountainsWe even have a Dentist!
…It’s here…
…It’s there…..
….It’s everywhere….
SMC/ Champlain /
Norwich Patron Fee
12%
Access Control27%
Equipment Mainteance
Fees6%
Off Campus Merchant Fees
2%UVM Merchant Fees
3%
Web Deposit Fees2%
Dining & Vending32%
Misc. Card (Lost Card)
6%
Student Advantage2%
CCTV 8%
Misc. Production 0%
SMC/ Champlain / Norwich Patron Fee
Access Control
Equipment Mainteance Fees
Off Campus Merchant Fees
UVM Merchant Fees
Web Deposit Fees
Dining & Vending
Student Advantage
CCTV
Misc. Production
2014
Champlain
St. Michaels
$-
$100,000.00
$200,000.00
$300,000.00
$400,000.00
FY13 FY14 FY15
ChamplainUVMSt. Michaels
Client PartnersWhat’s in it for them
MarketingSocial Media
UVMCATCARD CATcard UVM CATcard Service Center
MarketingOn-Going
Client Partners Instagram ContestsFacebook Friday Freebies
VDU Integration
Where we are Going
2016
CATcard Service Center
Access Expansion
GET Mobile
Another Re-CardCATcard ID
Questions & Answers
Contact Information
Mark McKennaCATcard Service [email protected]
Amy SurprenantCATcard Service [email protected]
Tracy SmithCATcard Service [email protected]
THANK YOU!
