Post on 15-Aug-2015
Tracy J. Bartley4 Vicksburg Road, Laurel Springs NJ 08021
856-373-3413 tracyjbartley@yahoo.com Objective
Highly motivated, tech-savvy professional with over 5 years’ experience in a fast pace work environment.Extensive experience in providing assistance to upper level management in high-priority level technology projects. Has a strong customer service approach required as well as the ability to multi-task efficiently. I have excellent written and oral communicate skills along with the ability to interact in a professional manner with all levels of staff and management. In addition, I have strong windows and MS office experience as well.
Skills
• Junior Web developer with the capability to create a web page from scratch. • Fast Learner, dedicated worker who can work independently or in a team environment.• Advanced knowledge of various programming languages, scripts, and web technologies.• Extensive Expertise in providing Information Technology Support • Knowledge Of Business Operations• Advanced Knowledge of all Microsoft Office Suite Programs• Experience all Web Design, Programming, Hardware, Software, Database, Networking, Server, • and Operations Systems software and protocols.
Extensive Expertise
• Programming:
• Visual Basic NET, Java, CGI, C#.Net, XML, Perl, HTML, Dynamic XHTML,SQL, SQL Server 2008 Oracle, HTML5, Windows Server 2008
• Networking:
• POP, SMTP, LAN, WAN, TCP/IP, network setup and configuration, network protocols
• Software:
• Microsoft Excel, Word, Access, PowerPoint, Outlook, and Visio; software installation, upgrading, and troubleshooting, Incident Monitor, Citrix, Active Directory, Hospital Clinical Applications,
• Hardware:
• Desktops and laptops (IBM, Compaq, Dell, HP); servers, routers
• Web Development:
• Adobe Dream Weaver, Photo Shop, Adobe Illustrator, Adobe Flash
• Operating Systems/Platforms: Windows XP, Windows7, UNIX, Mac, Linux, Windows 8
• Other Skills:
• Database maintenance; system analysis, technical support, desktop technician, help desk
EDUCATION
Western Governor ’ s University - Salt Lake City , UtahBS, Information Technology, Concentration in Security
PROFESSIONAL EXPERIENCE
Business Manager-Fisher House, Lawnside, NJ-2000-Present
• Keep financial records using Excel.
• Uses accounts payable to pay the companies bills for the month.
• Printing the company’s financial records for the year.
• Developing and maintaining the company’s website using website development languages such as HTML, HTML 5 Java Script, and programming languages such as SQL, C#, Angular JS., ASP.NET.
• Doing secretarial duties such as answering the phone, updating the company calendar, scanning, copying, faxing and inputting the company’s financial data using Microsoft excel.
• Does light bookkeeping such as cash posting, doing payroll, filing, faxing, pulling financial records, and making sure the company’s finances and electronic records are organized.
• Keeping track of the company’s expenses by organizing, sorting, and putting the companies receipts for purchases in the computer using Microsoft excel.
Systems Analyst Intern- Inspira Health Network, Bridgeton, NJ 2014-2014
• Answers over 25+ calls so I could help clients with any computer related problems in the hospital.
• Inputs tickets into the company’s computer tracking systems call incident monitor.
• Assists customers with their technical problems and resolves them by doing remote logins, or using troubleshooting techniques over the phone.
• Picks up computers that needs to be repaired
• Works on special projects for the company as needed.
• Resets passwords using Active Directory
• Adding Clients to the systems by using active directory
• Assisting staff with technical problems with clinical applications such as ovations, Lawson, Soft Lab, Kronos, etc.
• Troubleshooting email issues, printer issues, and health care equipment.
• Directing calls to the appropriate department.
SEO Analyst -Webimax, Mount Laurel-2009-2010
• Create, automate, and track search and traffic metrics.
• Assess website and tools to recommend keywords, link strategies, and web analytics.
• Define and implement search marketing strategies and activities.
• Ensure the companies online content can be found and viewed by potential and current customers.
• Fix broken links on the companies website by having strong knowledge of html, css, java script, and file transfer protocols.
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• Monitor, track, and report on paid search metrics, including trend analysis.
• Provide support for search engine optimization recommendations.
• Interact with copywriter, web service manager to optimize copy and landing pages for Search Engine Marketing.
• Provide ad-hoc support for the Search Engine Marketing team and set up of new campaigns.
• Assist in Keyword discovery and expansion and top keywords raking by category.
• ROI by Campaign, Site, and Category that includes researching and analyzing competitor advertising links.
• Back link strategy and implementation and directory submissions and revisions.
• Internal link optimization and SEO technical analysis and evaluation.Website remediation and key phrase research that includes META optimization.
• Stay up to date on the latest industry technologies by attending company training sessions.
Jr. Loan Processor-Freedom Mortgage, Mount Laurel, NJ-2014 Temp Job
• Process loans by locating missing customer information and input them on the proper forms.
• Answers questions and concerns from customers about the status of their loan.
• Perform filing and clerical duties at the request of the call center manager.
Dietary-The Palace Rehabilitation Center, Maple Shade, NJ-2001-2002
• Responsible for performing routine general service tasks in the Food and Nutrition Services Department.
• Specifically, may work on patient tray line and also deliver and retrieve patient trays, nourishments, menus.
• In addition working in cafeteria as need will be required.
• Also,working in catering area, working in dish room/pot room that also includes working in the and in the utility area as well.
Ride Operator-Clementon Park/Splash World, Clementon, NJ-1999-2000
• Ride operators operate various amusement rides and attractions while assuring that all appropriate park policies and state regulations are followed
• Maintained all safety standards and provide an enjoyable experience for each Guest throughout the day.
Clerical Assistant -Woodchucks Lawn Mower Service, Magnolia, NJ 2000-2001
• The clerical assistant mains inventory and order parts for the store.
• In addition, pull parts for customers and answers the phone to assist customers in scheduling appointments to come into the store.
• Issues tickets to customers who are waiting for their lawn mower or snow blower to be repaired.
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• Assists the customers in filling out service request and sales forms. Keeps records of all sales and cash that comes in and out of the store.
Animal Care Attendant-The Pet Company, Moorestown, NJ 2001-2002
• The animal care attendant will clean cages, feed animals, and stock shelves when needed.
• Also, assist customers in picking out pet products and makes sure they leave out happy.
• Cross trains to sales and cashier duties as well.
Certified Nursing Assistant Trainee Genesis Rehabilitation Center 2002 Temp Job
• As a certified nursing assistant/ CNA at Genesis HealthCare, you will handle and service residents in a manner conducive to their safety and comfort, under the direction of a licensed nurse.
• Perform all duties in accordance with established methods, discharging, transferring and caring for the residents’ personal belongings.
• Perform ADLSs coordinate scheduling for residents requiring OT, PT and ST.
• Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation.
• Apply simple clean dressing, sings, stockings and support bandages, under direction of the licensed nurse, by state regulation.
• Provide direct care and more acutely ill residents.
• Obtain clean lines and supplies, clean utility rooms, kitchen areas and all other nursing areas, as assigned.
• Clean resident equipment and maintain residents conditions and report on resident status or family concerns to a licensed nurse.
• Received and escort visitors; collect charts, record and report help to orient and mentor nursing assistant.
• Put residents service first ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual’s needs and rights performing other duties as requested.
• Also, attend a minimum of 12 hours continuing education programs provided by the center to maintain certification.
Cashier-Clementon Amusement Park, Clementon, NJ-2003-2004
• Cashiers properly record the sales of goods or services on cash registers, collect payment from Guests at point of sale, and provide correct change and receipt.
• Prepare and assist guests by making sure that they enjoy their shopping experience.
• Greet each customer at the door and ask them if they need any assistance finding anything in the store.
• Balance the cash registers, keep accurate records of daily cash or credit transactions.
• Keep the store clean by sweeping the floor and straightening clothes, and make sure the store is stocked with merchandise throughout the day.
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Housekeeper-Virtua House, Voorhees, NJ-2004 Temp Job
• Cleans and maintains Virtua facilities as directed.
• Includes responsibilities such as cleaning, removing trash, linen distribution, and room set up.
• Maintains universal precautions to ensure patient and employee safety.
• Safely handles and disposes of regulated medical waste, and other trash.
• Responsible for proper chemical usage and maintaining a safe environment, including storage of chemicals.
• Other duties as assigned.
Administrative Assistant-SRA Associates, Voorhees, NJ-2005-2006
• Administrative assistant for a fast pace business office.
• Punctuality, have strong organizational skills, basic typing and computer skills.
• Having exceptional customer skills and the ability to be professional.
• Additional duties include working independently and stay on task as they complete a variety of assignments based on the managers needs.
• Typing memos, scanning, faxing, copying, and printing documents.
• Utilized Microsoft word to create reports for the company.
• Order supplies and organizes the companies calendar.
• Makes travel arrangements for the CEO of the company.
Food Service Worker-LakeLand, Blackwood, NJ 2008-2010
• Participates in the preparation, assembly, and delivery of meals and food items for patients, hospital staff, and visitors.
• Participates in providing nutritional care to patients. Practices proper food handling techniques and maintains an
• appropriate level of sanitation in the department.
• In addition, having interpersonal communication skills is a requirement.
PARAEDUCATOR- (One-on-One aide) Gloucester Township School District-Blackwood, NJ October2010-June2012 • Closely observe your one-on-one student because when IEP meetings are held, your input on the students is important.
Respect students’ confidentiality.
• Assist student(s) in the classroom for example: hand over hand for handwriting, make sure the student is focused during circle time to limit behaviors so that the circle time can run smoothly and effectively.
• Supervise and assist the special area teacher if needed.
• After each activity you will help in the process of clean up in the least amount of time so that the next activity can be started effectively and quickly.
• Assist student(s) with toileting/dressing if needed.
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• Assist student(s) with feeding if needed.
• Supervise cafeteria and recess to supervise the needs of the student(s).
• Supervise student(s) in teacher planned activities.
• Prepare instruction materials. (art materials)
• Help to keep student(s) on task for the programs taught by the teacher.
• Supervise and assist students when included in the general education classroom.
• Provided clerical assistance (duplicate materials)
• Reinforcing appropriate behavior in accordance with the teacher’s plan.
• Listen and read to students.
• Maintaining a positive attitude.
• Assisting in teaching in the classroom. (small groups, one-on-one instruction)
Reference upon Request
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