Presentation to Moscow Social Media Club on Social Media Ethics

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Presentation to the Moscow Social Media Club about ethics in social media engagement. Includes discussion of the WOMMA Honesty ROI model.

Transcript of Presentation to Moscow Social Media Club on Social Media Ethics

Digital  Ethics  23  November  2010  

Rule  #1…  Tell  The  Truth  

the  H    O    N    E    S    T    Y  

Honesty  Of  RelaConship    

•  Don’t  go  undercover  •  Comply  with  regulaCons  •  Don’t  pay  

Example:  Chinese  50  Cent  Party  

Honesty  Of  Opinion    

•  It’s  all  about  mutual  respect  

•  Your  opinion  is  your  opinion;  •  Feel  free  to  share  it,  but  please…      •  Let  others  form  and  express  

their  own  

Example:  Nestle  

Example:  Nestle  

Honesty  Of  IdenCty    

•  Most  important  element  

•  Be  who  you  are  •  Don’t  pretend  to  be  someone  else  

•  PracCce  full  disclosure  

Example:  Whole  Foods  

Disclosure  Is  Easy  

•  Done  right,  disclosure  adds  credibility  

•  Disclosure  doesn't  preclude  creaCvity  

•  Working  for  a  company  or  an  agency  doesn’t  hurt  you  

Ethics  –  Take  Aways  

•  Be  Transparent    • Who  You  Are  (IdenCty)  • Who  You  Represent  (RelaConship)  

•  Be  Yourself  • Don’t  Say  Something  You  Don’t  Believe  /  PracCce  • Let  Others  Speaking  on  Your  Behalf  Do  the  Same    

•  Be  Smart    • Think  Before  You  Post  (Judgment)  

• Don’t  Try  to  Game  the  System  

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Contact:  

Marshall Manson Managing Director, Digital, EMEA ph +44 7969 648 427 marshall.manson@edelman.com Twitter: @marshallmanson