Post on 21-Jan-2016
Planning for NSS 2013
School of MedicineManjit Bansal
Where we are – NSS 2010 - 2012 MEDIC scores across all domains:
Thematic areas 2010 mean percentage agreement
2011 mean percentage agreement
2012 mean percentage agreement
The teaching on my course 78 81 85 ▲
Assessment and feedback 19 29 44 ▲
Academic support 50 58 74 ▲
Organisation and management 42 53 66 ▲
Learning resources 85 87 91 ▲
Personal development 90 90 92 ▲
Overall, I am satisfied with the quality of the course.
58 70 86 ▲
National Student Survey 2012
NSS Topic 2010 score % 2011 score % 2012 score %
Overall, I am satisfied with the quality of the course
Score %: 58Response rate: 68%
Score %: 70Response rate: 80%
Score %: 86
Response rate: 91 %
Is there a correlation between response rate and overall satisfaction?
2007 2008 2009 2010 2011 201255
60
65
70
75
80
85
90
95
100
6562
67
58
70
86
70
MEDIC NSS Overall Satisfaction scores
% p
ositi
ve a
gree
men
t
Our Plan…..Increased engagement with students
Pre-NSS
Improving Student Experience (ISE) project -
understand student perception and priorities
through discussion groups held across Wales
Post-NSS Opening
Comprehensive NSS communication plan
Poster campaign based on discussion groups
Leaflets ‘You said, School action’
Student involvement in C21 development
When What How From whom Cohort
Jan-12
w/c 9/01/12 Information about Dongles email/Phone MB/DH
10/01/2012 Newport (Nevill Hall) Visit MB/DH/MH11/01/2012 Witthybush/ Prince Phillip Hosp Visit MB/MH20/01/2012 Communication on Learning Central re:
OSCE Feedback is changing Announcement SK/MB 3,4,5Standard Setting Overview Announcement SK/MB 3,4,5
SBA feedback - pilot Email DH 526/01/2012 Email from REGOS - NSS Open Email REGOS 530/01/2012 Posters - DGHs, UHW, Health Library Post/ courier DH/UG
Centres3,4,5
31/01/2012 Leaflets - DGHs, UHW, Health Library Post/ courier DH/UG Centres
3,4,5
Feb-12
03/02/2012 Trial dongles - Bronllys Visit MH 4,5? Trial Dongles - Nevill Hall 4,5
08/02/2012 Trial Dongles - Prince Charles Visit MB 4,515/02/2012 Email from School - NSS Survey (Paul Morgan,
Andrew Pearce or Helen Sweetland)Email DH 5
22/02/2012 Announcement from School - NSS survey Learning Central
HS/DH 5
24/02/2012 Email from MB - improvements and how to get in touch with us (No mention of NSS)
Email DH 5
27/02/2012 NO contact with students (due to exams)
Mar-12
26/03/2012 Message from BPM to fill out NSS Learning Central
BPM/DH 5
28/03/2012 Reminder from JB to fill out NSS text JB/DH 5
Apr-12
04/04/2012 Arrangements made for student to fill in NSS at each placement hospital
Email DH 5
11/04/2012 Reminder to fill out survey before leaving for Elective
Text DH 5
17/04/2012 Reminder to fill out survey before leaving for Elective
Text DH 5
18/04/2012 Reminder to fill out survey before leaving for Elective
Text DH 5
19/04/2012 Reminder to fill out survey before leaving for Elective
Text DH 5
20/04/2012 Reminder to fill out survey before leaving for Elective
Text DH 5
26/04/2012 Reminder to fill out NSS before closure Learning Central
DH 5
NSS COMMUNICATIONS PLAN 2011/12
Communication (Pre-NSS)
Discussion Groups with Students
10% of cohort - in all 5 years
The teaching on my course
Assessment and Feedback
Academic Support
Organisation and management
Learning resources
Personal Development
Mapping student priorities
NSS Topic 2011 score %
The teaching on my course 81
Assessment and Feedback 29
Academic Support 58
Organisation and management 53
Learning resources 87
Personal Development 90
Increased engagement with students
What we knew: What we did about it:
Curriculum review - C21Staff development programmeAssessment review
• Enhanced feedback (written comments from examiners)• Learning outcomes linked to each exam question • Standard setting process on Learning Central
New academic mentoring programme - Sept 2012School restructure - Institute of Medical Education
• Administrative review and restructure
Improved liaison with students - regular site visits.New Health Library and state of the art clinical skills and simulation centre - CochraneWi-Fi Dongles for students on placements
Enhanced personal development programme - C21
A poster is worth a number of reports!
Communication (during-NSS)
Communication (during-NSS)
Preparing for NSS 2013
• NSS Action Plan developed with student Reps from each year.
• Discussion Groups with Students• NSS action plan to be regularly reviewed at
Staff-student panel• NSS Communication Plan – include consultants• Poster campaign• Leaflets