Planning for NSS 2013

School of MedicineManjit Bansal

Where we are – NSS 2010 - 2012 MEDIC scores across all domains:

Thematic areas 2010 mean percentage agreement

2011 mean percentage agreement

2012 mean percentage agreement

 

The teaching on my course 78 81 85 ▲

Assessment and feedback 19 29 44 ▲

Academic support 50 58 74 ▲

Organisation and management 42 53 66 ▲

Learning resources 85 87 91 ▲

Personal development 90 90 92 ▲

Overall, I am satisfied with the quality of the course.

58 70 86 ▲

National Student Survey 2012

NSS Topic 2010 score % 2011 score % 2012 score %

Overall, I am satisfied with the quality of the course

Score %: 58Response rate: 68%

Score %: 70Response rate: 80%

Score %: 86

Response rate: 91 %

Is there a correlation between response rate and overall satisfaction?

2007 2008 2009 2010 2011 201255

60

65

70

75

80

85

90

95

100

6562

67

58

70

86

70

MEDIC NSS Overall Satisfaction scores

% p

ositi

ve a

gree

men

t

Our Plan…..Increased engagement with students

Pre-NSS

Improving Student Experience (ISE) project -

understand student perception and priorities

through discussion groups held across Wales

Post-NSS Opening

Comprehensive NSS communication plan

Poster campaign based on discussion groups

Leaflets ‘You said, School action’

Student involvement in C21 development

When What How From whom Cohort

Jan-12

w/c 9/01/12 Information about Dongles email/Phone MB/DH

10/01/2012 Newport (Nevill Hall) Visit MB/DH/MH11/01/2012 Witthybush/ Prince Phillip Hosp Visit MB/MH20/01/2012 Communication on Learning Central re:

OSCE Feedback is changing Announcement SK/MB 3,4,5Standard Setting Overview Announcement SK/MB 3,4,5

SBA feedback - pilot Email DH 526/01/2012 Email from REGOS - NSS Open Email REGOS 530/01/2012 Posters - DGHs, UHW, Health Library Post/ courier DH/UG

Centres3,4,5

31/01/2012 Leaflets - DGHs, UHW, Health Library Post/ courier DH/UG Centres

3,4,5

Feb-12

03/02/2012 Trial dongles - Bronllys Visit MH 4,5? Trial Dongles - Nevill Hall 4,5

08/02/2012 Trial Dongles - Prince Charles Visit MB 4,515/02/2012 Email from School - NSS Survey (Paul Morgan,

Andrew Pearce or Helen Sweetland)Email DH 5

22/02/2012 Announcement from School - NSS survey Learning Central

HS/DH 5

24/02/2012 Email from MB - improvements and how to get in touch with us (No mention of NSS)

Email DH 5

27/02/2012 NO contact with students (due to exams)

Mar-12

26/03/2012 Message from BPM to fill out NSS Learning Central

BPM/DH 5

28/03/2012 Reminder from JB to fill out NSS text JB/DH 5

Apr-12

04/04/2012 Arrangements made for student to fill in NSS at each placement hospital

Email DH 5

11/04/2012 Reminder to fill out survey before leaving for Elective

Text DH 5

17/04/2012 Reminder to fill out survey before leaving for Elective

Text DH 5

18/04/2012 Reminder to fill out survey before leaving for Elective

Text DH 5

19/04/2012 Reminder to fill out survey before leaving for Elective

Text DH 5

20/04/2012 Reminder to fill out survey before leaving for Elective

Text DH 5

26/04/2012 Reminder to fill out NSS before closure Learning Central

DH 5

NSS COMMUNICATIONS PLAN 2011/12

Communication (Pre-NSS)

Discussion Groups with Students

10% of cohort - in all 5 years

The teaching on my course

Assessment and Feedback

Academic Support

Organisation and management

Learning resources

Personal Development

Mapping student priorities

NSS Topic 2011 score %

The teaching on my course 81

Assessment and Feedback 29

Academic Support 58

Organisation and management 53

Learning resources 87

Personal Development 90

Increased engagement with students

What we knew: What we did about it:

Curriculum review - C21Staff development programmeAssessment review

• Enhanced feedback (written comments from examiners)• Learning outcomes linked to each exam question • Standard setting process on Learning Central

New academic mentoring programme - Sept 2012School restructure - Institute of Medical Education

• Administrative review and restructure

Improved liaison with students - regular site visits.New Health Library and state of the art clinical skills and simulation centre - CochraneWi-Fi Dongles for students on placements

Enhanced personal development programme - C21

A poster is worth a number of reports!

Communication (during-NSS)

Communication (during-NSS)

Preparing for NSS 2013

• NSS Action Plan developed with student Reps from each year.

• Discussion Groups with Students• NSS action plan to be regularly reviewed at

Staff-student panel• NSS Communication Plan – include consultants• Poster campaign• Leaflets