Post on 10-Jan-2016
description
PerfectlyCLEAR
Tolson Telecom Company Presented by 9WMediaGroup
CLEAR WiMAX Value Propositions
• Speed: Super fast internet everywhere
• Consistency: At home or on-the-go, CLEAR provides consistent speeds that you can rely on.
• Simplicity: Easy to install. Easy to use. We keep things CLEAR!
• Openness: CLEAR supported by robust vendor ecosystem
WiMAX
• CLEAR uses a 4G technology that differs from Wi-Fi called WiMAX, which provides service areas measured in miles, not feet.
• WiMAX technology provides:– Wider coverage, higher capacity, mobility
and a single standard
– High speed of broadband service
– Wireless rather than wired access, therefore much less expensive than Cable or DSL and much easier to extend to suburban and rural areas
– Broad coverage like cell phone network (instead of small Wi-Fi hotspots)
CLEAR products = Choices
Clear USB Modem
Clear Voice Adapter
Clear Modem
CLEAR Spot
CLEAR 4G+ Mobile USB
Clear Modem
• Provides Internet access via WiMAX
• Self-installed – no software, no technician
• Move the connection anywhere, anytime
• Target market = Consumer and small business (5-8 employees)
Clear Modem Installation
Optimally position with antenna facing window. Move modem slowly in quarter turns until 2-3 consistent lights.Optimally position with antenna facing window. Move modem slowly in quarter turns until 2-3 consistent lights.
Clear Modem Troubleshooting
• Know your towers’ locations
• Position with antenna facing tower, near window
• Move modem slowly in quarter turns until 2-3 consistent lights
• Unplug power and Ethernet cables, wait 5 secs, then reconnect power only wait 30-45 secs. Adjust modem until 2-3 flashing bars then reconnect Ethernet cable.
• Verify LED indicators
• If customer is comfortable doing so, they can disable/modify anti-virus and firewall settings
• Call Customer Care - explain what has been done
Clear USB Modem
• Works with XP/Vista or Mac OS– Connection Manager supports both 32-bit and
64-bit versions of Windows
• Go anywhere in our coverage area
• Same super fast Internet you get at home– 4 Mbps download**, 1 Mbps upload on all plans
• Mobile users and home/business users
** with a Pick 1, 2 or 3 plan: No Cap(average 3-6 Mbps, bursts up to 10 Mbps/1 Mbps)
CLEAR 4G+ Mobile USB
• Integrates both EVDO (3G) and WiMAX (4G); connects to CLEAR’s network when available and 3G service outside of CLEAR coverage
• First USB modem offering CDMA and WiMAX in one device
• Average speed of 3-6 Mbps with bursts of up to 10 Mbps
• Target market = Mobile users who travel outside of CLEAR’s coverage areas
CLEAR Spot
• Accessory that allows Wi-Fi enabled devices to access CLEAR’s WiMAX network
• Four-hour rechargeable battery life– Can also run on AC power
• One-time cost of $139.99
• Target Audience: 5-8 Users– Examples: Student study group, picnic in the park,
day at the beach, mobile coffee shop, etc.
• 4G+ modem compatible with CLEAR Spot (firmware update required to CLEAR Spot device)– Firmware update v2.4 available
– CLEAR Spot will not recognize CLEAR 4G+ modem until update installed
Clear Voice
• Plug it into your Clear Modem and talk all you want
• One low monthly service price ($25.00)
• Unlimited calls to anywhere in the US, Canada and Puerto Rico
• Great low International rates
• Extraordinary Features (e.g. Simultaneous Ring, Voicemail to Email)
• Requires Clear Home Modem
Features
Ordinary Features
• Caller ID
• Call Waiting
• Call Forwarding
• Basic Voicemail
• Do Not Disturb
• 3-Way Calling
• E911 Compliance
• Local Number Portability
Extraordinary Features• Remote Management• Advanced Call Forwarding• Simultaneous Ring• Voicemail to E-mail• Call Blocking • Call Screening & Adv. DND• Call Activity History• Portability• Secondary Phone Numbers
Fax & Analog Lines
• Fax machines work
• LNP ( Local Number Portability) available
• Analog Line Devices work, including– Credit Card Machines / DirecTV & Dish DVR
– “Rule One”: Use Ethernet first
– Requires *99 Dial Prefix
• Alarm systems: NOT recommended, NOT supported
Requirements & Conditions
• White Pages listings• Ported numbers retain listing• CLEAR numbers NOT listed
• White Pages listings• Ported numbers retain listing• CLEAR numbers NOT listed
Included & Required Equipment
• In the Box– Clear Voice Adapter
– Power Adapter
– Ethernet Cable
– Quick Start Guide
• Requirements (not included)– High-Speed Internet
– Telephone (preferably 5.8 GHz Multi-station)
– Computer with Internet access (required to activate service, not to make or receive phone calls)
Linksys 2102(Clear Voice Adapter)
Ethernet Cable
Power CableQuick Start Guide
Combination Plans and Promos
Pick 3 UnlimitedDL: No Speed Cap/UL: Up to 1Mbps Unlimited Usage/Unlimited Local & LD
Choose One:
Home + Mobile + Home Voice
Pick 2 Unlimited DL: No Speed Cap/UL: Up to 1Mbps Unlimited Usage/Unlimited Local & LD
Choose One:
Mobile + MobileHome + Mobile
Clear Voice Pricing Package
• Equipment purchase = $15.00– Full price is $50, one-time discount of $35
Clear Voice No Commitment Two-Year Agreement
Monthly Service Fee $25 $25
Additional Terms
• Two-year agreement or no commitment plans– $35.00 activation on no commitment plans, including Voice
– Activation waived on two-year agreements, including Voice
• ETF:
All Plans $120 pro-rated down by $4 per month
4G+ Dual Mode $200 pro-rated down by $8 per month
Voice Plan $50
• Clear Voice available with Clear Modem only
The Sales Process
1. Engage the Prospect
2. Pre-Qualification
3. Ask Probing Questions
4. Present Custom Solution
5. Handle Objections
6. Close the Sale
7. Ask for Referrals and Follow-up
Purpose of 2.2.2.5 Tracker
• Reach out at 2 day, 2 week, 2 month and 5 month time frames
• Have your customers at your fingertips
• Answer questions
• Get referrals and customer’s unique referral code
• Build relationships
Clear USB Modem Installation
• Customer must ALWAYS install software first
• Insert Clear USB Modem
• Click on “Connect”
• Open Internet browser - accept Terms of Service
• Access Internet
Software comes on CD
CLEAR 4G+ Mobile USB Installation
321
654
You’re on your way –thank you for choosing Clear!
Contact: 9WMediaGroup /Sales: 312-622-2160Contact: 9WMediaGroup /Sales: 312-622-2160