PerfectlyCLEAR

Tolson Telecom Company Presented by 9WMediaGroup

CLEAR WiMAX Value Propositions

• Speed: Super fast internet everywhere

• Consistency: At home or on-the-go, CLEAR provides consistent speeds that you can rely on.

• Simplicity: Easy to install. Easy to use. We keep things CLEAR!

• Openness: CLEAR supported by robust vendor ecosystem

WiMAX

• CLEAR uses a 4G technology that differs from Wi-Fi called WiMAX, which provides service areas measured in miles, not feet.

• WiMAX technology provides:– Wider coverage, higher capacity, mobility

and a single standard

– High speed of broadband service

– Wireless rather than wired access, therefore much less expensive than Cable or DSL and much easier to extend to suburban and rural areas

– Broad coverage like cell phone network (instead of small Wi-Fi hotspots)

CLEAR products = Choices

Clear USB Modem

Clear Voice Adapter

Clear Modem

CLEAR Spot

CLEAR 4G+ Mobile USB

Clear Modem

• Provides Internet access via WiMAX

• Self-installed – no software, no technician

• Move the connection anywhere, anytime

• Target market = Consumer and small business (5-8 employees)

Clear Modem Installation

Optimally position with antenna facing window. Move modem slowly in quarter turns until 2-3 consistent lights.Optimally position with antenna facing window. Move modem slowly in quarter turns until 2-3 consistent lights.

Clear Modem Troubleshooting

• Know your towers’ locations

• Position with antenna facing tower, near window

• Move modem slowly in quarter turns until 2-3 consistent lights

• Unplug power and Ethernet cables, wait 5 secs, then reconnect power only wait 30-45 secs. Adjust modem until 2-3 flashing bars then reconnect Ethernet cable.

• Verify LED indicators

• If customer is comfortable doing so, they can disable/modify anti-virus and firewall settings

• Call Customer Care - explain what has been done

Clear USB Modem

• Works with XP/Vista or Mac OS– Connection Manager supports both 32-bit and

64-bit versions of Windows

• Go anywhere in our coverage area

• Same super fast Internet you get at home– 4 Mbps download**, 1 Mbps upload on all plans

• Mobile users and home/business users

** with a Pick 1, 2 or 3 plan: No Cap(average 3-6 Mbps, bursts up to 10 Mbps/1 Mbps)

CLEAR 4G+ Mobile USB

• Integrates both EVDO (3G) and WiMAX (4G); connects to CLEAR’s network when available and 3G service outside of CLEAR coverage

• First USB modem offering CDMA and WiMAX in one device

• Average speed of 3-6 Mbps with bursts of up to 10 Mbps

• Target market = Mobile users who travel outside of CLEAR’s coverage areas

CLEAR Spot

• Accessory that allows Wi-Fi enabled devices to access CLEAR’s WiMAX network

• Four-hour rechargeable battery life– Can also run on AC power

• One-time cost of $139.99

• Target Audience: 5-8 Users– Examples: Student study group, picnic in the park,

day at the beach, mobile coffee shop, etc.

• 4G+ modem compatible with CLEAR Spot (firmware update required to CLEAR Spot device)– Firmware update v2.4 available

– CLEAR Spot will not recognize CLEAR 4G+ modem until update installed

Clear Voice

• Plug it into your Clear Modem and talk all you want

• One low monthly service price ($25.00)

• Unlimited calls to anywhere in the US, Canada and Puerto Rico

• Great low International rates

• Extraordinary Features (e.g. Simultaneous Ring, Voicemail to Email)

• Requires Clear Home Modem

Features

Ordinary Features

• Caller ID

• Call Waiting

• Call Forwarding

• Basic Voicemail

• Do Not Disturb

• 3-Way Calling

• E911 Compliance

• Local Number Portability

Extraordinary Features• Remote Management• Advanced Call Forwarding• Simultaneous Ring• Voicemail to E-mail• Call Blocking • Call Screening & Adv. DND• Call Activity History• Portability• Secondary Phone Numbers

Fax & Analog Lines

• Fax machines work

• LNP ( Local Number Portability) available

• Analog Line Devices work, including– Credit Card Machines / DirecTV & Dish DVR

– “Rule One”: Use Ethernet first

– Requires *99 Dial Prefix

• Alarm systems: NOT recommended, NOT supported

Requirements & Conditions

• White Pages listings• Ported numbers retain listing• CLEAR numbers NOT listed

• White Pages listings• Ported numbers retain listing• CLEAR numbers NOT listed

Included & Required Equipment

• In the Box– Clear Voice Adapter

– Power Adapter

– Ethernet Cable

– Quick Start Guide

• Requirements (not included)– High-Speed Internet

– Telephone (preferably 5.8 GHz Multi-station)

– Computer with Internet access (required to activate service, not to make or receive phone calls)

Linksys 2102(Clear Voice Adapter)

Ethernet Cable

Power CableQuick Start Guide

Combination Plans and Promos

Pick 3 UnlimitedDL: No Speed Cap/UL: Up to 1Mbps Unlimited Usage/Unlimited Local & LD

Choose One:

Home + Mobile + Home Voice

Pick 2 Unlimited DL: No Speed Cap/UL: Up to 1Mbps Unlimited Usage/Unlimited Local & LD

Choose One:

Mobile + MobileHome + Mobile

Clear Voice Pricing Package

• Equipment purchase = $15.00– Full price is $50, one-time discount of $35

Clear Voice No Commitment Two-Year Agreement

Monthly Service Fee $25 $25

Additional Terms

• Two-year agreement or no commitment plans– $35.00 activation on no commitment plans, including Voice

– Activation waived on two-year agreements, including Voice

• ETF:

All Plans $120 pro-rated down by $4 per month

4G+ Dual Mode $200 pro-rated down by $8 per month

Voice Plan $50

• Clear Voice available with Clear Modem only

The Sales Process

1. Engage the Prospect

2. Pre-Qualification

3. Ask Probing Questions

4. Present Custom Solution

5. Handle Objections

6. Close the Sale

7. Ask for Referrals and Follow-up

Purpose of 2.2.2.5 Tracker

• Reach out at 2 day, 2 week, 2 month and 5 month time frames

• Have your customers at your fingertips

• Answer questions

• Get referrals and customer’s unique referral code

• Build relationships

Clear USB Modem Installation

• Customer must ALWAYS install software first

• Insert Clear USB Modem

• Click on “Connect”

• Open Internet browser - accept Terms of Service

• Access Internet

Software comes on CD

CLEAR 4G+ Mobile USB Installation

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You’re on your way –thank you for choosing Clear!

Contact: 9WMediaGroup /Sales: 312-622-2160Contact: 9WMediaGroup /Sales: 312-622-2160