people hacking: opensource biz etiquette

Post on 01-Nov-2014

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Do you obsess when writing emails to "business people" or feel awkward and not know how to converse with "finance people"? Dread networking events? Understanding the biases that our audience have and being empathetic to their goals will smooth any interaction. Open source projects present unique business challenges since so many of our staffing resources are volunteer. Easy interactions and good business happen when common interests are highlighted and shared goals are defined. Let's cut through posturing and adversarial language and practice hacking people to align interests and improve everyone's comfort in business situations. The fantastic side effect of this is that your project and business become more inclusive and stronger through diversity of background, skills and perspectives.

Transcript of people hacking: opensource biz etiquette

(open source business etiquette)@sarahnovotny

PEOPLE HACKING

PEOPLE HACKING① Culture② MonoCulture③ Failures④ Inclusion⑤ Tools

①CULTURE

①CULTURE

①CULTURE

Wide-angled gigapixel satellite surveillance

Nationality Gender

Economic

Business

Sexual Orientation

Disability

Age Skills

Race

EDITOR

②MONOCULTURE

②ANTICULTURE

②ANTICULTURE

echoecho

echo

echo

echo?

②ANTICULTURE

nono

no

no

idea

②ANTICULTURE

yesyes

yes

yes

idea

③FAILURES

unknown

misconceptions

success

④INCLUSION

INVEST TIME

reap the benefits

⑤TOOLS

em·pa·thy   [em-puh-thee] noun

1. the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.

2. the imaginative ascribing to an object, as a natural object or work of art, feelings or attitudes present in oneself: By means of empathy, a great painting becomes a mirror of the self.

clear goals

good onboarding

good communication

Above all else,don’t be an ass

CIO Meteor EntertainmentProgram Chair OSCONProgram Chair PLMCEBoard Member Blue Gecko

Chef CommunityMySQL Community

sarah.novotny@gmail.com@sarahnovotny

stuff I do