people hacking: opensource biz etiquette
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(open source business etiquette) @sarahnovotny PEOPLE HACKING
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Do you obsess when writing emails to "business people" or feel awkward and not know how to converse with "finance people"? Dread networking events? Understanding the biases that our audience have and being empathetic to their goals will smooth any interaction. Open source projects present unique business challenges since so many of our staffing resources are volunteer. Easy interactions and good business happen when common interests are highlighted and shared goals are defined. Let's cut through posturing and adversarial language and practice hacking people to align interests and improve everyone's comfort in business situations. The fantastic side effect of this is that your project and business become more inclusive and stronger through diversity of background, skills and perspectives.
Transcript of people hacking: opensource biz etiquette
(open source business etiquette)@sarahnovotny
PEOPLE HACKING
PEOPLE HACKING① Culture② MonoCulture③ Failures④ Inclusion⑤ Tools
①CULTURE
①CULTURE
①CULTURE
Wide-angled gigapixel satellite surveillance
Nationality Gender
Economic
Business
Sexual Orientation
Disability
Age Skills
Race
EDITOR
②MONOCULTURE
②ANTICULTURE
②ANTICULTURE
echoecho
echo
echo
echo?
②ANTICULTURE
nono
no
no
idea
②ANTICULTURE
yesyes
yes
yes
idea
③FAILURES
unknown
misconceptions
success
④INCLUSION
INVEST TIME
reap the benefits
⑤TOOLS
em·pa·thy [em-puh-thee] noun
1. the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.
2. the imaginative ascribing to an object, as a natural object or work of art, feelings or attitudes present in oneself: By means of empathy, a great painting becomes a mirror of the self.
clear goals
good onboarding
good communication
Above all else,don’t be an ass
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[email protected]@sarahnovotny
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