Organizational communication ch-6

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Transcript of Organizational communication ch-6

1. LISTENING SKILLS 1. LISTENING SKILLS

a. Internal Blocks

b. External Blocks

Average Listening Speed: 600 wpm

Average Speaking Speed: 125 wpm

Average Reading Speed: 250 wpm

2. GUIDELINES TO IMPROVE 2. GUIDELINES TO IMPROVE LISTENINGLISTENING

2.12.1 How you lookHow you looka. a. Posture Posture b.b. Gestures Gestures c. c. Facial expressionFacial expressiond.d. Eye contactEye contacte.e. Distance Distance

2.22.2 How you feel & ThinkHow you feel & Thinka. Feelinga. Feeling

b. Thinkingb. Thinking 2.32.3 What to sayWhat to say

3.3. READING SKILLS READING SKILLS

3.13.1 Reading ComprehensionReading Comprehension (Active Reading)(Active Reading) a. a. Ask QuestionsAsk Questionsb.b. Use Recall TechniquesUse Recall Techniques

i. i . Structure Structure i i . i i . AnnotationAnnotationii i . i i i . Summarize Summarize

3.23.2 Reading SpeedReading Speed

SARAS METHOD SARAS METHOD

1. Survey

2. Analyze

3. Read at Appropriate Speed

Speed-ReadingSkimming

General-ReadingAccelerating

Careful-ReadingPhrase-reading

5.5. Feedback Skil ls

5.1 Giving Feedbacka) Trustb) Understanding

5.2 Receiving Feedbacka)Avoid Defensiveness b) Encourage Response

Assignment-Assignment-

Q . Write a note on SARAS METHOD of speed reading.

Submission Deadline. Next class,2012. Submit in Handwritten or Printed Form

or E-mail: drbasit_preston@hotmail.com

Assignment-Assignment-

Q . Write a note on SARAS METHOD of speed reading.

Submission Deadline. Next class,2012. Submit in Handwritten or Printed Form

or E-mail: drbasit_preston@hotmail.com