Opportunities in the future of search marketing by Gillian Gillian Muessig (SEOMOZ)

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Gillian Muessig is the president of SEOMOZ she shared her expertise and thoughts with the audience of India Search Summit on the "Changing Landscape of SEO" on 29th August 2010 in Chennai

Transcript of Opportunities in the future of search marketing by Gillian Gillian Muessig (SEOMOZ)

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Gillian Muessig – August 2010

How Search is Evolving & How to Keep Up

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SEO is Still AboutBuilding Content Geared

Towards Searcher's Interests

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Building Search-Engine FriendlySites & Pages

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It‟s About Marketing & Converting Online

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...and PPC & Banner Ads

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But Now, There‟s More

Organic SEO

SMM

CRM thru SMM

MMM

SCMLocal

CRO

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Change = Opportunity

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The PPC / SEO Disconnect

- Eye Tracking Data Source: Enquiro

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The PPC/SEO Disconnect

PPC spend = 92% of Internet marketing dollars <10% of all clicks are made on PPC ads

Organic clicks yield >90% of all traffic 8% of all SEM spend is spent on SEO

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Stats

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Google‟s Global Share: Still Dominating

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2010 Monthly Trending

Search Engines Market Share / Usage Trend

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iPhone MarketShare: India

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Social Media comprises the top 10

most popular searches in the world

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Total India - Age 15+, Home & WorkSource: comScore Media Metrix

Total Unique Visitors (000)

Jul 2009 Jul 2010 % Change

Total Internet : Total Audience 35,028 39,562 13

Social Networking 23,255 33,158 43

Facebook.com 7,472 20,873 179

Orkut 17,069 19,871 16

Bharatstudent.com 4,292 4,432 3

Yahoo! Pulse N/A 3,507 N/A

Twitter 984 3,341 239

LinkedIn.com N/A 3,267 N/A

Zedge.net 1,767 3,206 81

Ibibo.com 1,562 2,960 89

Yahoo! Buzz 542 1,807 233

Shtyle.fm 407 1,550 281

Top Social Networking Sites in India

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Online Marketing

With Offline Conversions

• ~$917 billion worth of retail sales last year

were “web-influenced”

• Online + web-influenced offline sales =

42% of total retail sales

• By 2014, the web will influence = 53%

Forrester Research March 2010

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Gillian Muessig – August 2010

The Future of

Search Marketing

Gillian Muessig – August 2010

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Gillian Muessig – August 2010

Traditional Search is Not Going Away

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But There Are More Options

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Mobile Marketing Is Growing

• Rail tickets predicted to be delivered to mobile

phones in 2010 : 2 billion; in 2014 : 15 billion

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2010 2015

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Everywhere

• >890mm web enabled mobile

phones will ship in 2010

• 1.2mm per month in

India alone

- Source: Juniper Research, February 2010

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And It‟s Paying Off

• >90% web enabled

mobile phone owners

have made a purchase

with their phone

- Source: Juniper Research, February 2010

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Everywhere

• >47% purchased

while „on the go‟

- Source: Juniper Research, February 2010

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Market Demand Is Driving Mobile Marketing

Source: MarketCharts.com, 2010

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2010 Strategy: Diversify Traffic Sources

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Early Social Media

Source: Wikipedia

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Social Media Leverages Technology

Source: evansavenue.files.wordpress.com

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Again

Source: FredCavazza.net

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… and Again

Source: FredCavazza.net

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…and Again

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Aug 26, 2010

facebook overtakes orkut in India

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Social Media in Gaming

Source: Evan Fishkin, Portent Interactive, March 2010

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Why Should I, My Customers, or My BossCare About This Social Media Stuff?

I still don‟t care!

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officially became more popular than pornography

in 2007.

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Gillette Mach3 IGC 2010 set to become the

WORLD‟s biggest online gaming championship

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Local Marketing: Gold in the LongTail

Kelsey Group, March 2010

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Local Search on the Road - UBL

Source: AimClear.com 2008

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Social – Mobile – LocalPower Triumvirate

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What Runs the Triumvirate?Deep databases

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What Can The Data Tell You?

• Where your customers frequent. When• How frequently. With whom• What deals make them move/change• Their interests• Their purchasing ability• Daily, weekly, monthly buying patterns• That your customer searched for your product• Whether they exercise, drink tea, smoke

have trouble sleeping, work 2 jobs…

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What Have We Done?!

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Search Marketing Choices

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Mobile Search

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The Web is becoming mobile

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Consumption on Mobile Browsers Up

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More Transactions on Browsers

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2010 Strategy: Mobile Sitemaps

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2010 Strategy: Deprecate Beautifully

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2010 Strategy: Test Mobile Apps

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2010 Strategy: Adopt the Right Tech Early

www.squareup.com

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Real Time Search

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Twitter Search

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Tweets in Google‟s Results

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Google Suggest – powered by tweets

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2010 Strategy: Twitter CRM

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2010 Strategy: Set Up Tracking

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2010 Strategy: Control the Conversation

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2010 Strategy: Learn Re-Tweet Optimization

www.slideshare.net/danzarrella/the-science-of-re-tweets

SLIDE MASTER – COVERPAGESocial & Search Are Driving Traffic

That Doesn‟t Convert on the First Visit

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2010 Strategy: Get Full Lifecycle Analytics

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Or You‟ll Never Know

Which Source Sent Value

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QDF & News Results

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QDF Getting Faster

Ranking within

a few hours

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2010 Strategy: Break News First

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News Results More Open

They’ll let anyone

in nowadays

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News Results More Open

Also, I really want to see

SEO predictions from 1920-1929

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2010 Strategy: Become a News Source

www.google.com/support/news_pub/bin/answer.py?hl=en&answer=40787

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2010 Strategy: Be a Scout

• Keep potential news / PR pieces ready

• Be a leader – control the conversation

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Personalized Results

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Personalization by Default

Only one chance at a 1st impression

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We Trust Each Other

We Don‟t Trust Mega-Corp

• 14% say they generally trust ads

• 74% say they generally trust peers

– This is especially true of health related issues

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The Entrance of Social Results

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2010 Strategy: Get Your Users Clicking

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2010 Strategy: Get Your Users Connected

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Local Search

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More Queries w/Local Results

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2010 Strategy: Get Local Listings

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2010 Strategy: Get Local Listings Right

Important

Very

Important

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People Spending More Time on Facebook

5.5% of all Time Online Spent on Facebook

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Facebook as a Business Network

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2010 Strategy: Run Facebook Ads

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2010 Strategy: Get a Profile + Fans

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2010 Strategy: Don‟t Ignore Vertical SMM

SLIDE MASTER – COVERPAGEThe Web‟s Shifting Link Graph

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Links Becoming Tweets & Status Updates

SORRY I ATE YOUR LINK

GRAPH!

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2010 Strategy: Become Relevant to

Social Media Users

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2010 Strategy: Analyse What Readers Read

• The brain loses attention after 10 minutes

in class

• You lose readers after 10 seconds online

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2010 Strategy: Get an Audit

• Get a landing page optimization audit

• A/B and multivariate test everything

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Linkerati Getting Stingier

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2010 Strategy: Share & You Will Get More

SLIDE MASTER – COVERPAGEPost Click – Conversion Optimization

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1. Testimonials

Placing a testimonial on your

final conversion page can reduce

abandonment by up to 16%.

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2.Videos

Adding a video from the founder of

the company can increase your

leads by up to 17%.

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3. Badges

Placing a Better Business Bureau

logo or other comfort related

badges, such as hacker safe, on

your website can increase

conversions by up to 3%.

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4. Showing Off

Placing INC 500, Deloitte, Fast 500

and similar badges on your site can

decrease conversions

by up to 2%.

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5. Opt-In Box

Placing a testimonial below your

option box can increase opt-ins by

up to 9%.

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6. Audio Testimonials

Adding audio testimonials below

tangible products can increase

conversions by up to 6% and 4% on

virtual goods.

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7. Lucky Number 7

Having your price points end with

“7” can increase conversions by up

to 6%.

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8. 1-800 Number

Having a toll free number in

addition to a local phone number

can increase sales by up to 8%.

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9. Money Back Guarantee

Using a 45 day money back

guarantee instead of a 30 day

money back guarantee can reduce

returns by up to 21%.

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10. Red Text

Having red text on a squeeze page

(lead gen) can increase conversions

by up to 13% and having red text on

an ecommerce site can reduce

conversions by up to 16%.

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+ 1 more. Live Chat

Add a live chat to your website can

increase conversions between 5-

13%

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For more information, visit us at www.seomoz.org

All Content and Intellectual Property is under Copyright Protection, SEOmoz 1996-2010

Gillian@seomoz.org

@SEOmom

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