Post on 14-Feb-2018
Operational Metrics for Churches Ideas to monitor the health of your Church
Rebecca M. DaVee, CPA Tammy Bunting DaVee Consulting – Owner DaVee Consulting – Owner
Glen Strack, CPA DaVee Consulting - Senior Intacct Specialist
CPE Sponsor: Ratliff & Associates
1
Today’s Agenda
Housekeeping Items Introduction of Speakers Learning Objectives 1. Why do we measure 2. What should we measure 3. How do we present results
2
Housekeeping
• Webinar will last approximately 55 minutes • Important for Participants to be “mute” during presentation, to
eliminate echo. However at the end we will have “open microphone” for questions/comments
• As we cover the various material, please post your questions in the chat box of our GTM electronic platform and we will answer questions as they come up during the presentation
• Sign in/ Evaluation Form • 1 Hour CPE Credit - you must answer the questions included in the
evaluation form, plus verify your attendance, sign and submit your form in order to receive credit from Ratliff & Associates.
• Any questions?
3
Introductions
Rebecca DaVee, CPA Tammy Bunting Glen Strack, CPA DaVee Consulting DaVee Consulting DaVee Consulting DaVee CPA
4
Definition of Metrics
5
A “standards of measurement” by which efficiency, performance, progress, or quality of a plan, process, or product can be assessed.
The Bible and Numbers?
6
:
• 6—the number of days it took for creation • 40—the number of days and nights it rained
during the flood • 500—the number of years Noah lived before he
became the father of Shem, Ham, and Japheth • 3,000—the number who accepted the message
and were baptized on the Day of Pentecost
The Value of Metrics? KPI = Key Performance Indicators
7
:
• What gets measured, gets managed…… • A church isn’t just about numbers – but they do
account for something…performance...meeting or exceeding visionary goals?
People Metrics
9
:
Members / Attendees Turnover Headcounts By Age
Volunteers Volunteer to Staff ratio
Small Group Involvement First Time Guests Baptisms
People Metrics – Impact On Total Mission
10
:
First Time Givers Large Givers Staff Full to Part Time Ratio Benefits – Health Care Costs/Retirement
Financial Metrics - Comparisons
11
:
Attendance vs. Giving Is the Back Door Wide Open? Seasoned Givers?
Metrics – Presentation
22
:
Graphically presented so that reader can understand
Track It and Understand It! • Financial leaders have better control when they can spend time analyzing
business information instead of simply trying to process transactions and manage the daily aspects of the accounting department
• As churches continue to grow, they not only need to keep track of the data they capture but they need to understand it
• If a church leader could see all key ministry indicators, not only the data, but the relationship and trends over time, he would have the ability to make educated operational decisions that enhance the churches mission
• Take the time to understand your reporting needs and realize that you can achieve your reporting goals if you have the right tools. The result would be easy to read and reliable data viewed from a dashboard.
24 24
Question Time
• Yes, No, or Kind Of – Do you present metrics in a manner
that can be understood by your decision makers?
25