Office Program Business Support

Physical Plant Department

Why The Office Program Business Support Meetings Were Created?

PPD hired new employees for this position. Long-term Office Support staff each did

things in different ways. This was difficult and confusing for new

employees to understand PPD office procedures.

Meetings were created to form Standard Procedures.

Here is how our meetings

started

Workwomen of Physical Plant

All jokes aside… here is how

we really look at our meeting!

We wish to have all that food!.... Maybe Sal could provide the budget for that?

2012 was the beginning of our meetings with Judy Martelle We developed standard payroll procedures

In 2013 – Steve Peary joined our Team

One of our first meetings, we brainstormed in order to find out who we are and what we do for this institution.

We also created a slogan for our team.

Thoughtful

Helpful

Effective

Business

Office

Support

Staff

We are:

THE BOSS

“Individually we are one link, together we are a strong chain.”

Photography by Chris Walker

Purpose of meetings:

Bring the Group Together Cross Training Consistent Procedures Improve Skills and

Communication

Process of our meetings:

Meet Once a Month for One Hour

Agenda Facilitating and Note Taking Locations

Accomplishments:

Standardized Payroll Procedures PRQ – Purchase Requisitions MMW Standard Forms New Printers Rave System Smart Master Forms Credit Card – Vendor Numbers

Work in Progress:

Credit Cards (Scan) THE B.O.S.S. back up Training Opportunities FAMIS Procedures Work Order Descriptions Close Work Orders

Meet THE BOSS Team

Lori Bergevin

UVM Employee: 28 Years

Grounds: 8 Years

Veronica Metivier

UVM Employee: 28 Years

South, Project & Life Safety Zone: 5 Years

Mary Elliott

UVM Employee: 24 Years

Utility Zone: 18 Years

Mary Ann Burlingame

UVM Employee: 24 Years

Medplex at Given & Davis Zone: 8 Years

Jane Raftery

UVM Employee: 14 Years

Material Management (MMW): 8 Years

Jodi Barrows

UVM Employee: 12 Years

Service Operations (SOS): 12 Years

Monica Lafayette

UVM Employee: 12 Years

Trinity Zone: 5 Years

Karen Lemire

UVM Employee: 10 Years

Financial Operations: 10 Years

Tammy Duncan

UVM Employee: 7 Years

Service Operations (SOS): 7 Years

Mary Cannizaro-Barton

UVM Employee: 6 Years

Financial Operations: 6 Years

Lisa Bove

UVM Employee: 4 Years

Davis Zone: 2 Years

Interim at Material Management (MMW) currently

Michele Guyette

UVM Employee: 2 Years

Training & Compliance Office (TCO): 2 Years

What THE BOSS team has to say about our meetings:

“The one thing I enjoy about our meetings is a chance to learn something that other areas are responsible for, which in turn that may help me with my job.”

“Sharing software technical tips.”

“I enjoy collaborating with my coworkers.”

“I have learned people can learn from each other, can come up with new ideas and communicate with each other.”

“Main streaming the office support procedures.”

“Sharing information/knowledge.”

“I like seeing what other coworkers do and how they do it. For example, I don't do anything in FAMIS with crafts and it is interesting to listen and learn about how this is used.”

“Learning time saving tools.”