Office for National Statistics - A Case Study

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Transcript of Office for National Statistics - A Case Study

ONS

Beginnings

Now

Next

End

Me

AGILE CYMRU7 July 2015Janet Giles

ONS

Why we needed to change

Lessons and next steps

TODAY’S PRESENTATION

End

How we changed and what’s gone well

ONS ABOUT US

INDEPENDENT

employ 3800 staff

The collection, compilation, analysis and dissemination of a range of key economic, social and demographic statistics about the UK

more than 650

different statistical

releases a yearUK's National Accounts

(Gross Domestic Product, National

Income and Expenditure)

vital eventscensus in England and Wales.

inflation figures

1.5 MILLION forms to 284k businesses each year plus 0.5m interviews

Why did ONS need to

change ?

demand for data

times are changing

respondent expectations

Need to change

demand for data

researchpolicy

Big and admin datatrends

Demand for data

Times were changing

Respondent Expectations

quality v speed ?

How ONS went about changing

consistent and flexible

third party help

educationand coaching

What’s gone well – delivery

•Earlier value – Dec 13 not late 2014 for electronic collection pilot•Website Alpha built in 12 weeks with team of 10• Nearly 3 times the number of changes/features deployed•Significantly fewer defects escaping•Non-IT teams using as well

What’s gone well - team level

Value

Flow

Quality

Tools & Automation

Process

Collaboration & Feedback

Team

WIP

0.0

2.0

4.02013

2013 (Adjusted)

2014

What’s Gone Well - vocabulary

Viral vocabulary

shift

MVP

Stop existing in favour of new

Value

Next most

important

Product owner

T-Shaped people

What would we do differently next time?

AGILE >>Value, Flow, Quality

Work in Progress

SMALLER TEAMS

AGILE NOT USED AS AN EXCUSE

CHANGE FUNDING MODEL

AGILE AT SCALE / PORTFOLIO VIEW

GOVERNANCE – it’s all about the story

Next

Next Steps

Business Change focus

Agile Governance

Whole TeamsBite size learning

QUESTIONS?

End

janet.giles@ons.gsi.gov.ukwww.ons.gov.uk