Normandale Center for Healing & Wholeness

Center is a Community Resource

12 years and counting…

– 501(c)(3) nonprofit– Church provides office

space and classrooms– Open to all

Mission: To “walk with” seniors in transition and their family caregivers to support

health in spirit, mind, and body

5 part-time Staff & 100+ Volunteers make the Center

work!

Core Service: Volunteer help

Driver volunteers and volunteer care teams for errands

Core Service: Parish Nurse organizes Health education, wellness,

screening & prevention

Core Service: Resource Coordination

Information & referral includes

one-on-one meetings with senior and his/her family to

discuss options

Our 12 member Board of Directors guide and inspire . . .

From a Pilot with volunteers giving rides to 18 elders in 1998,

the Center now serves over 540 people a year.

Grant funded collaborative project that started

six years ago.

CarePartners in

Organizations Add Value and Expertise

Our “Walking With” Model of Community-based Support

Emerges

Parish Nurse

Support

Older Adult & family members

Resource Coordination

(I&R)

Organized Volunteer Support

(includes rides)

Prevention Pgrms/Scrning Cgvr

Ed/Trng

Education

Our Desired Impact

Informed choices

Better connections

Additional supports

Prevention and

wellness

Our own Senior Self-Assessment Tool helps

begin the relationship and formalize our process of “walking with” elders.

Seniors learn about and make use of resources in the

community

Screenings & Education enriched

Seniors make small changes due to participating in health

education, balance classes, and other group learning

Small changes can have a big impact!

Results: Seniors & Family Members

• Higher awareness of strengths/capabilities

• Greater confidence in knowledge about local services and how to connect to them

• Evidence of prevention and planning ahead behaviors

• Greater use of volunteer supports

Example: Fewer Falls

66%75%

34%25%

0%

20%

40%

60%

80%

No Yes

Fallen in Last Year, 1st Cohort

Assmnt #1 Assmnt #2

Cost of one fall is expensive, both in healthcare dollars and in impairment of the older person

Changes Reported by Participants %

I feel more aware of what is available to me (services & options) when I need it

92%

Educated me or my family members about certain conditions or diseases

85%

Helped me change the way I do things at home (e.g., safety, nutrition/meals, etc)

62%

I made a new friend(s) 62%

Helped me get new services/information for myself or a loved one

46%

Helped me with stress management & coping 46%

I found new ways to manage my activities of daily living to be independent

46%

Helped me with issues such as planning to make a move, health insurance, financial issues, or legal issues

31%

Got family members or friends more involved in helping out 23%

Fairview Crosstown & Normandale

Project 2009-2010• 30-35 patients take part in the

Center’s healthy aging courses• Participate in assessment, resource

coordination• Connect to volunteers • Have senior and his/her adult

children sign on to Partners in Care Electronic resource tool

NEW!Partners in Care E-

Tool…

An electronic resource that allows a senior or family member to

create an action plan, find resources, learn about prevention

and organize support.https://normandalepic.org

Creates a tailored Assessment, Action Plan and Profile

Communication Tool

Directory of Resources & Education

Personalized “Network of Care” Organizer

Partners in Care Resource Tool Features:

https://normandalepic.org

Username _____________

Password ___________

Each person has his/her own unique username and password. Every person must

be connected to a senior called

“Community Member”

https://normandalepic.orgLogin

Welcome! to your Partners in Care Resource, brought to you by

                                             

                         

                   This Partners in Care personal web site can help you by:

. Identifying needs and strengths

. Making a plan

. Organizing help and support

. Finding resources and services

. Informing friends and family

. Knowing about upcoming events and keeping track of them

. Offering educational materials and information

Menu

My InformationMy Partners in

CareMy AssessmentMy Action PlanMy NotesMy Profile My ResourcesMy EducationEvents

Personalized “Partners in Care”

• List of family members, caregivers, helpers, and emergency contacts

• Agencies you choose to list can review personal profile to understand issues and respond more proactively to requests

Partners in Care Resource Tool Feature:

My Partners in Care

• Like social networking concept, but on a small scale and focused on maintaining independence and/or finding help

• The family, friends, neighbors, yard-work person, home care provider, or others are “Partners”

• Contact information – handy for family• Add to the list as desired

Tailored Assessment, Action Plan and Profile

• Each senior completes the personal Self-assessment

• Responses generate an Action plan with suggested steps

• Tool automatically creates a Profile of the person based on the assessment

Partners in Care Resource Tool Features:

My Assessment

• Provides a snapshot of current status

• Complete one once every 6-9 months or when there is significant change in condition

• Supplements your own ideas and observations

6 Categories of Focus + Goals

1. Nutrition, Sleep, Exercise 2. Living Arrangement3. Activities of Daily Living4. Health & Medical5. Falls & Pain6. Emotion & Feelings

Action Plan

• Is automatically generated based on person’s responses to the assessment questions

• Is based on Normandale’s actual experience in “walking with” elders and family members

• Symbol of traffic light used to indicate areas of focus/concern and strengths

Communication

•Senior, Family members, and Helpers can add a note to the Notes section

•If listed in the “Partners in Care,” a staff member from an agency or other organization can also view the notes and see the person’s profile.

Partners in Care Resource Tool Features:

Education and Resource Directory

•Direct connection to state’s database of resources

•Educational materials to improve health, nutrition, exercise and independence

Partners in Care Resource Tool Features:

Resources

Directly links to the state of Minnesota live database of over 37,000 resources (separate small window pops up on screen)

My Education

Can open documents on the screen related to topics such as nutrition, falls prevention, transportation, etc.

Our Desired Impact

Informed choices

Better connections

Additional supports

Prevention and

wellness

Project Timeframe

• Project continues through end of 2010

• We hope every senior learns new things related to wellness and prevention

• Looking for feedback on how the electronic resource tool has helped seniors and families (how it was used, suggestions for changes)

For More Information Contact:

Deborah PaoneExecutive Director

Normandale Center for Healing & Wholeness

952-929-1697 ext 45deborah@normluth.org

www.healing.normluth.org