Modernizing Technology EffectivelyChesterfield County, VA

VGFOA Spring ConferenceMay 5th, 2016

Dr. Sheryl Bailey – Deputy County AdministratorPatsy Brown – Director Accounting Department Barry Condrey –Chief Information Officer

Technology Experience Key Results HR/Financial ERP SystemSummary

78%Technology

Dependence

Asset & Data Modernization

Needs

Funding Stewardship Managing cost of services to the approved budget Industry trends for cloud technologies & funding models Accolades regarding innovation, efficiency and online services

New Technology Dynamic Technology - not just a force multiplier any longer A critical part of every aspect of local government service Tipping point reached - technology dependent vs technology

enabled

Data, Data and more Data Data everywhere & transformation to information Demand for business intelligence & analytics continues to grow Data modernized along with systems

Sources: http://www.gartner.com/webinar/2813518IST Customer Service Survey 2015

Funding Model Shift

Cyber Security2. Hire and Retain Competent IT Personnel3. Mobility / Mobile Applications4. Open Government/ Transparency/ Open Data5. Disaster Recovery/ Continuity of Operations6. Budget and Cost Control7. Virtualization: Server, Desktop, Storage, Applications8. Shared Services9. Portal/ E-government10. Cloud Computing

Source: Survey of counties by Center for Digital Government, partnering with NACo. July, 2015

IT StructureAging

Systems

Portfolio & Asset

ManagementCulture

Fiscal Stewardship

Retain

Information Security

Information Technology

Enterprise Risk Mgmt

Public Safety Data

CommsWorking Groups

County Leadership

Large Tech Proj

SC

SC SC

SC

SC

SC

Purchasing Department

IST Department

County Attorney

Budget Department

Asset ManagementIntake: CRM initiates REQUEST

Business Technology Need Identified

100 Projects in Pipeline: 77 Pending, 23 On Hold | *BACKLOG

Scheduled: 100 FT Resources, 7 PT, 4 Contractors

In Innotas time management, Resource Managers Assign Time | Resources Scheduled Time is logged against project or asset.

LifecycleRegistry

Finished Project yields an Asset. Financial benefit - able

to optimize across County.

Assessment, Prioritization, Resourcing, Approved Technology solutions

Ass

ess

Pro

ject

Port

folio

140 Active Projects: 8 CIP, 21 TIP, 111 Department

Innotas: Cloud Based Tool

3+ Years of effort to implement the organizational changes!!

600+ Assets Tracked!

399 194

Total Portfolio (593)

Modern Lagging

67

5033

2618

Lagging Assets (194)

GIS Cloud MS Cloud Other Projects Upgrades

75

2

FY17 Plan (14)

MS Cloud Upgrades GIS

NEED FUNDING

https://www.facebook.com/ChesterfieldVA/videos/10153495981484862/

People

Processes Software

Bringing Resources In Focus

BaileySD@Chesterfield.gov

BrownP@Chesterfield.gov

CondreyBa@Chesterfield.gov