Model for the Future: TexasOnline-An Innovative eGovernment Portal Solution

Doug Holt, DirectorDoug Holt, Director

eGovernment /Web ServiceseGovernment /Web Services

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TexasOnline Re-Procurement

KEY UPCOMING PROCUREMENT MILESTONES

RFO release planned for May 2008

Negotiations start in June 2009

Contract award in August 2009

Model for the Future: TexasOnline-An Innovative eGovernment Portal Solution

Allan Martin, ManagerAllan Martin, Manager

Enterprise Applications/TexasOnline Enterprise Applications/TexasOnline

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TexasOnline – Multiple Descriptors

The Official e-Government Web Portal for Texas

One-stop shopping for government information and services

A public/private partnership with industry leaders in eCommerce technologies that is self-supporting

A secure technical and service infrastructure that can be used by state agencies, universities and local governments

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TexasOnline – Our Current Status

829 Services Online

Over 2.2 million Visitors per Month

Over 1.3 Million Financial Transactions per Month

Thousands of links to State, Local, and Federal Government Websites and Information

State owned infrastructure

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TexasOnline –Types of Service –G2C & G2B

• Government to Citizens

• Application & Renewal of Licenses & Certifications

• Order Government Documents (Birth Certificates, etc)

• Voter Registration Changes

• Easier Searching of linked websites

• Government to Business

• Application & Renewal of Licenses, Permits, & Registrations

• File & Pay Sales Taxes

• Electronic Steps to Starting a Business

• Easy Filing of Court Documents

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TexasOnline – Pop Quiz

What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

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TexasOnline – Pop Quiz

What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/

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TexasOnline – Pop Quiz

What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/

What state agency regulates and licenses Medical Radiological Technicians?

Department of State Health Services

Board of Chiropractic Medical Examiners

Board of Podiatric Medical Examiners

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TexasOnline – Pop Quiz

What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/

What state agency regulates and licenses Medical Radiological Technicians?

Department of State Health Services

Board of Chiropractic Medical Examiners

Board of Podiatric Medical Examiners

All the above

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TexasOnline – Value Proposition

Why is TexasOnline important to me?

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TexasOnline –Types of Service – G2G

• Government to Government

• Common Payment System

• Common Online Authentication System

• Common Infrastructure that all can leverage equally

• Vehicle for financing high dollar/long term projects

• Method of developing standards

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Using TexasOnline – Advantages to Government Entities

Robust High-Availability environment provides secure, state-of-the-art infrastructure for all sizes of entities

Secure Common Payment system used directly by state agencies

Economies of scale and leveling of services

Supplements a small or non-existent IT staff

Reduces internal paperwork and can improve cost savings for the government entity

Provides another channel of communications with their customers

Helps establish standards across government

Risk Management -Privacy and security of user data

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TexasOnline – Value Proposition

What’s in the future of TexasOnline?

FutureTake Next Right

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help)

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help)

Virtual State Field Office

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help)

Virtual State Field Office

Cooperation - Coordination

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TexasOnline – Some Suggested Services

More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help)

Virtual State Field Office

Cooperation - Coordination - Collaboration

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TexasOnline – Wrap up

Remember that commercial?

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TexasOnline – Commercial Break

City of PerfectPopulation ???

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TexasOnline – Commercial Break

City of PerfectPopulation ???

You never have to wait in line for government service

The government employees that serve you anticipate your needs before you do

Government personnel come directly to your home to deliver services

You are always connected directly to the exact person who can answer your questions

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TexasOnline – Commercial Break

For everyone else there’s TexasOnline !

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TexasOnline – Contact Information

Doug Holt (512) 936-9261

doug.holt@dir.state.tx.us

Allan Martin (512) 463-5973

allan.martin@dir.state.tx.us