Marketing Web Ordering Demo - Spitfire · 330 Ethernet Pops Virgin Media Business National Ethernet...

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Transcript of Marketing Web Ordering Demo - Spitfire · 330 Ethernet Pops Virgin Media Business National Ethernet...

Ethernet

Nick Goodenough

Partner Service Manager

Ethernet introduction

Ethernet has become the de-facto choice for quality

• BT Wholesale used traditionally

• Massively expanding wholesale suppliers to give you the choice:• Availability & lead times

• Resilience

• Pricing

• COLT

• Virgin Media

• TalkTalk Business

SPITFIRE PARTNER SEMINAR

Kate HumphreyAccount Director

AGENDA

VIRGIN MEDIA BUSINESS STORY

PARTNERSHIP & PRODUCTS

PRODUCT & ORDER PROCESS

Mike Hallam, Director of Indirect Sales SoHo/SME

Emma Williams, Channel Marketing Manager

Kuli Sanghera, Account Manager

VIRGIN MEDIA BUSINESS STORY

WE’RE PART OF LIBERTY GLOBALTHE WORLD’S LARGEST CABLE COMPANY

MAR 2006

JUL 20062007

MERGER OF NTL AND

TELEWEST

ACQUISITION OF VIRGIN

MOBILE

VIRGIN MEDIA IS

BORN

VIRGIN MEDIA BECOMES PART OF LIBERTY GLOBAL

UPC IRELAND BECOMES

VIRGIN MEDIA IRELAND

2010

NTL:TELEWEST BUSINESS BECOMES

VIRGIN MEDIA BUSINESS

2016

ARQIVA WIFI BECOMES PART OF

VIRGIN MEDIA

20132015

TIMELINES

THE WHO, THE WHAT AND THE HOWOF THE UK’S LARGEST NATIONWIDE FIBRE-OPTIC NETWORK

OUR NETWORK

Battle of the broadband:Virgin to Invest £3bn

PROJECT LIGHTNING

PARTNERSHIP & PRODUCTS

ONE SIZEDOES NOTFIT ALL

IT’S NOT WHAT WE DO...IT’SHOW WE DO IT

PRODUCT & ORDER PROCESS

NATIONAL ETHERNET & ETHERNET EXTENSIONS+

2Mbps to 1Gbps

330 Ethernet Pops

Virgin Media Business

National Ethernet

Spoke site

Datacentre/Telehotel

NTU MetNet MetNet NTU

THE JOURNEY …

What information

do we need?

Accurate site details

Service location

Other things

to consider:

Asbestos register

Wayleave

And when you’ve

placed your order:

Regular SANE updates

GETTING STARTED:

PRODUCT LEAD TIMES

Ethernet Extensions+

National EthernetBandwidth change within bearer

Install on-net

Internal site move

30*

20

10

PRODUCT OPTIONS PROVISIONINGWORKING DAYS

*Applicable on category 1 orders

CATEGORY OF WORKS

What do we mean by a Category of Works?It’s a system used to quantify the level of physical activity required for provisioning

a circuit. The categories range from 1-5:

Category 1:

Minimal work is required as

capacity into the site already

exists.

Category 2:

New site connection which

may require internal and

external works. Noticing may

be required from the Local

Authorities.

Category 3:

New site connection which

may require digging work

along with internal and

external works. Noticing may

be required from the Local

Authorities.

Category 4:

Case-by-case assessment

required as the new site

would be outside our existing network.

Category 5:

Exceptional events requiring

individual assessment.

(Exceptional events

preventing access e.g.

London Marathon, London

Grand Prix)

INSTALL OPTIONS

Out of hours installs. For an upfront charge of £995 you

can choose to expedite an on-net

order.

Orders can go into the Expedite

process (subject to site survey and

assessment) on occasions when it’s

critical for customers to ‘go live’

earlier than the Standard Lead

Times would allow.

FAST TRACK YOUR ORDERS FLEXIBLE INSTALL OPTIONS

ADDITIONAL BENEFITS

ECC CoverAs a Spitfire Partner you’ll also benefit from:

£7,500of Cost Exceed Budget

THANK YOU