Post on 20-Jan-2018
description
Marco TovaglieriSAPIO LIFE - SAPIO GroupArea Director
6° Forum Italiano dell’Ambient Assisted Living
Sessione II − La sfida delle nuove tecnologie:utenti, produttori e provider a confronto
AGENDA
1. About us
2. Patient-Centered Care
3. Technology Push?
4. Problem-Solution Fit
2
AGENDA
1. About us
2. Patient-Centered Care
3. Technology Push?
4. Problem-Solution Fit
3
4ABOUT US
Founded in 1922 in Monza, the SAPIO Group has been operating for over 90 years in the Italian and international market of the medical and industrial gas sector.
A complex network of production facilities,sales branches and 50 subsidiaries in Italy. Increasing european presence inFrance, Germany, Turkey and Slovenia.
5ABOUT US
Passion, people, know-how and resourcesto offer products, technologies and
services designed to improve quality of life
Hospital Home Needs Quality Gains & Pains of life
SAPIO LIFE was born in 1989 focusing on Oxygen therapy and then integrating in a single brand both Hospital and Homecare services designed for the continuity-of-care using tailor-made product and service solutions.
AGENDA
1. About us
2. Patient-Centered Care
3. Technology Push?
4. Problem-Solution Fit
6
7
SAPIO LIFE does deliverits Value Proposition to targets through five business lines
PATIENT-CENTERED CARE
› Respiratory Care & Medical Device
› Homecare Nutrition (NAD)
› Homecare Services (ADI)
› Therapeutic aids & AAC
› Medical gases & Hospital services+ Hyperbaric systems+ Biorepository & Cell factories+ Genetics & Genomics+ Shared Services & SAT+ Innovation Process
the patient has becomethe third “place” forcare delivery…
AGENDA
1. About us
2. Patient-Centered Care
3. Technology Push?
4. Problem-Solution Fit
8
9TECHNOLOGY PUSH?› Need to know who are all the patients we target…
› Looking for a solution to a problem…
› Experience, know-how relations and people
…and all the other stakeholders
…with focus on the patients
Open & diffusive innovation
Technology push? Not really.
© Customer Profile by A. Osterwalder Strategyzer AG, Wiley
› Simple (when possibile) and reliable, functional technology
Service design
AGENDA
1. About us
2. Patient-Centered Care
3. Technology Push?
4. Problem-Solution Fit
10
11PROBLEM-SOLUTION FIT
Hospital Home Needs Quality Gains & Pains of life
› The importance of “listening”
› Looking for the perfect “FIT” between…
1. Problem & Solution
2. Product (Service) & Market
3. Value Proposition & Business Model
* Value Proposition Design by A. Osterwalder, Wiley 2014
4. Another important fit is… SSN & Solution
Empowerment & Engagement
Thank you and keep in touch
www.grupposapio.itwww.sapiolife.it