Managing Vendor Relationships

Paula J Smith, ARIM

&

Angela Beaumont

Techtonics

Techtonics

**Insert Obligatory Sales Pitch **

Techtonics

Privately held corporately governed 25 years NZ Owned and Operated RM, ECM, IM, EDRMS, IT, Mobile Solutions 70+ customers across New Zealand Double Digit Growth FY2012 Focus on long term partnering with clients OpenText Platinum Focus Partner

Image Courtesy of Accelerant Research – www.accelerantresearch.com

It’s a Relationship

Courtship

The Honeymoon Period

Newlyweds

The Customer Vendor Relationship

Produced by Scofield Editorial, Inc.

http://youtu.be/R2a8TRSgzZY

Maturity

Death or Divorce?

Top Tips

Acceptance Trust Honesty Communication Shared Vision Shared Responsibility Partnership

And above all, have fun!