M-3 ePayments and MyPaymentPortal.com – Mike Moreno

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Transcript of M-3 ePayments and MyPaymentPortal.com – Mike Moreno

ePayments and MyPaymentPortal.com

• Generation “X” and “Y” consumers are the driving force behind the migration to electronic payments.

• Younger generation has no use for check writing and is completely in sync with a purely e-Payment environment

• Tremendous momentum in business-to-business payments to eliminate the check as a form of payment instrument for business activity

The future has arrived Today

The estimated number of noncash payments in the US totaled 109 billion in 2009, with a value of $72.2 trillion.

E-Payment Market Trends

• Pew Research Center issued a report in March 2014 about how "Millennials in adulthood" are "detached from institutions and networked with friends.”

• According to a recent study, Gen Y use the following to manage their finances, in order:

1) Online Banking,

2) Debit Cards,

3) Bank-Based Bill Pay,

4) Biller Direct bill payments,

5) Cash,

6) Credit Cards, and lastly,

7) Checks.

Also known as Millennials Gen Y

• It is estimated that there are over 326 million cell phones, the vast majority are smart phones.

• In 2013, 52% of Americans owned or used a tablet computer owned by someone else in the house hold. Projected to increase to 64% in 2014

• Even though mobile banking and mobile payments are distinctly different categories, the future will see the gradual integration of these two categories into a single interface.

Mobile banking and mobile payments

The Future is Mobile

• There are costs associated with the electronic conversion and transfer of funds.

• Many government agencies want to offer electronic payments but can’t afford the cost of merchant services, fraud, and chargebacks.

• Many payment vendors are offering free solutions to government agencies.

A win-win for government agencies Free Electronic Payment Acceptance

• These services are truly free to the government agency, but the vendor does charge a nominal fee to the user for the service.

• The fee charged to the consumer SHOULD cover all the vendor’s operating costs and guarantee the payment to the government agency.

• Most states require the vendor to be a licensed Money Transmitter because the service is solely to transfer funds between two parties.

• The agency is not accepting electronic payments, but rather the vendor is and remitting the funds to the agency via batch ACH.

Nothing is ever free…right? How It Works

The Free and Easy Way For Governments To Accept Online Payments!

Organization Background

• Wholly owned subsidiary of the Florida Court Clerks and Comptrollers. • Over 20 years experience providing technology and electronic payment

solutions to state and local government. • Operates a sister site that has been in operation since 2003 and has

processed over $2 billion in electronic payments.

Program Background

• Launched in July 2012. • Oregon was the first state to go-live, with Washington, Hawaii, and

the Virgin Islands to follow. • Now accepting Visa, MasterCard, AMEX, Discover, eCheck, and

international payments.

Easy to Use Beautifully designed, utilizing an intuitive and simple user interface.

Anyone can make a child support payment in minutes. 1. Set up an account and add billing information, 2. add the cases you want to pay on. (your own, or for someone else)

Simple 2-Step Process

• Fee is 3.5% and is charged to the user.

• User is provided a receipt and unique reference number to track payments.

• Phone and email customer service support is offered to users.

Easily Track Payments

The Value • No cost or liability to the state. • Nothing to purchase, and typically, no technical requirements to implement

the service. • Accepts the payments from users and accepts all liability, providing full

protection to States. • Works with states to customize data fields collected from users. • Payments are remitted via ACH to SDU in the CTX file format. • Provides states with access to detailed financial reports. • Web services are available to provide real-time validation of case information. • Marketing materials are provided to state and program offices at no cost, and

they include wallet cards, posters, and rack cards. • On-site kick off meetings for supervisors and staff.