Post on 15-Apr-2017
Richard Nacht, COO Loyalty Thrives Group www.loyaltythrives.com richard@loyaltythrives.com
CUSTOMER LOYALTY PROGRAMS ARE
EXPLODING WITH GROWTH!!!
WHY? 1. CUSTOMERS WANT TO BE RECOGNIZED AND APPRECIATED
2. NOW - A PROGRAM FOR EVERY BUDGET
3. FOR MERCHANTS – A HUGE PROFIT CENTER
LOYALTY PROGRAM STATISTICS
2.6 Billion loyalty program subscriber consumers in the U.S.*
Loyalty program memberships rate of increase 40%**
49% of loyalty reward members spend more
*Harris Polling ** Pew Research ***Bond
.
TEXT MARKETING STATISTIC (we have more – this one alone is impressive!)
95 out of 100 of your customers who have opted into your text messaging program OPEN and READ your mobile messages within 3 mins.
Forbes/CMO Network
.
HOW TO WINKEEP YOUR CUSTOMERS LOYAL TO YOU!
You
The Competitio
nYour Loyal
Customers
The Loyalty Thrives Secret Sauce:
TEXT MESSAGING!
CAN SEND THE RIGHT MESSAGES
TO THE RIGHT CUSTOMERS
AT THE RIGHT TIME
ONLY TEXT MESSAGES:
Today’s orthis Week’s
Specials
ScheduledBroadcasts for slow days or
times
MERCHANT PROFIT CENTER GROUP 1CALLS TO ACTION
ImmediateBroadcastsFor Events
Rewards Based on Visit
Frequency
BrandingWe love ourCustomers
MERCHANT PROFIT CENTER GROUP 2LOYAL CUSTOMERS VISIT MORE AND
SPEND MORE WHEN THEY VISIT!
Anniversary
MERCHANT PROFIT CENTER GROUP 3BUILD YOUR CUSTOMER BASE
Inactive Reminder
Add subscribersThrough Your
“Text to” Advertising
Facebook andOther
Social Media
LOYALTY THRIVES PROGRAM JOINING
Loyalty Thrives Group - www.loyaltythrives.com - (609) 553-6900
100% TEXT BASED
100% OPT-IN
JOIN AT LOCATION OR ONLINE
“TEXT TO” COMBINATION
HOW TO CALCULATE YOUR
RETURN ON INVESTMENT
OTHER LOYALTY THRIVE PROGRAM BENEFITS
MEASURABLE CAMPAIGN RESULTSWE PROPOSE – YOU SELECT – WE MAKE IT HAPPEN!
EVERYTHING IS CUSTOMIZED FOR YOU
WE DO ALL THE WORK – WE ARE HERE FOR YOU!
MONTHLY MEETINGS TO REVIEW PAST RESULTS AND PLAN FOR THE FUTURE
BENEFITS OF COMBINING HUGE NATIONAL COMPANY WITH OUR LOCAL PRESENCE
• State of the Art Technology• Concierge Services• Thousands of Merchants• 5 Million Customers and
Growing!
SMS is a National Public Technology &
Marketing Company
WHO IS THE LOYALTY THRIVES GROUP?
The Loyalty Thrives Group –To Make SureYou Succeed!
• Local owners, local support• Weekly and monthly
meetings to review analytics and campaigns.
• White Glove Service
LET’S GET STARTED!
NEXT STEPS:
INITIAL ENGAGEMENT AGREEMENT – CANCELLABLE ON 30 DAYS NOTICE
1 HR MEETING FOR CONCIERGE SERVICE PROPOSAL INFO
SCHEDULE PROGRAMMING AND EQUIPMENT INSTALLATION
TRAINING OF EMPLOYEES
INITIAL SCHEDULE OF INITIAL WEEKLY ON-SITE MEETINGS