Loyalty Thrives Group - SMS/Text Marketing

Post on 15-Apr-2017

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Transcript of Loyalty Thrives Group - SMS/Text Marketing

Richard Nacht, COO Loyalty Thrives Group www.loyaltythrives.com richard@loyaltythrives.com

CUSTOMER LOYALTY PROGRAMS ARE

EXPLODING WITH GROWTH!!!

WHY? 1. CUSTOMERS WANT TO BE RECOGNIZED AND APPRECIATED

2. NOW - A PROGRAM FOR EVERY BUDGET

3. FOR MERCHANTS – A HUGE PROFIT CENTER

LOYALTY PROGRAM STATISTICS

2.6 Billion loyalty program subscriber consumers in the U.S.*

Loyalty program memberships rate of increase 40%**

49% of loyalty reward members spend more

*Harris Polling ** Pew Research ***Bond

.

TEXT MARKETING STATISTIC (we have more – this one alone is impressive!)

95 out of 100 of your customers who have opted into your text messaging program OPEN and READ your mobile messages within 3 mins.

Forbes/CMO Network

.

HOW TO WINKEEP YOUR CUSTOMERS LOYAL TO YOU!

You

The Competitio

nYour Loyal

Customers

The Loyalty Thrives Secret Sauce:

TEXT MESSAGING!

CAN SEND THE RIGHT MESSAGES

TO THE RIGHT CUSTOMERS

AT THE RIGHT TIME

ONLY TEXT MESSAGES:

Today’s orthis Week’s

Specials

ScheduledBroadcasts for slow days or

times

MERCHANT PROFIT CENTER GROUP 1CALLS TO ACTION

ImmediateBroadcastsFor Events

Rewards Based on Visit

Frequency

BrandingWe love ourCustomers

MERCHANT PROFIT CENTER GROUP 2LOYAL CUSTOMERS VISIT MORE AND

SPEND MORE WHEN THEY VISIT!

Anniversary

MERCHANT PROFIT CENTER GROUP 3BUILD YOUR CUSTOMER BASE

Inactive Reminder

Add subscribersThrough Your

“Text to” Advertising

Facebook andOther

Social Media

LOYALTY THRIVES PROGRAM JOINING

Loyalty Thrives Group - www.loyaltythrives.com - (609) 553-6900

100% TEXT BASED

100% OPT-IN

JOIN AT LOCATION OR ONLINE

“TEXT TO” COMBINATION

HOW TO CALCULATE YOUR

RETURN ON INVESTMENT

OTHER LOYALTY THRIVE PROGRAM BENEFITS

MEASURABLE CAMPAIGN RESULTSWE PROPOSE – YOU SELECT – WE MAKE IT HAPPEN!

EVERYTHING IS CUSTOMIZED FOR YOU

WE DO ALL THE WORK – WE ARE HERE FOR YOU!

MONTHLY MEETINGS TO REVIEW PAST RESULTS AND PLAN FOR THE FUTURE

BENEFITS OF COMBINING HUGE NATIONAL COMPANY WITH OUR LOCAL PRESENCE

• State of the Art Technology• Concierge Services• Thousands of Merchants• 5 Million Customers and

Growing!

SMS is a National Public Technology &

Marketing Company

WHO IS THE LOYALTY THRIVES GROUP?

The Loyalty Thrives Group –To Make SureYou Succeed!

• Local owners, local support• Weekly and monthly

meetings to review analytics and campaigns.

• White Glove Service

LET’S GET STARTED!

NEXT STEPS:

INITIAL ENGAGEMENT AGREEMENT – CANCELLABLE ON 30 DAYS NOTICE

1 HR MEETING FOR CONCIERGE SERVICE PROPOSAL INFO

SCHEDULE PROGRAMMING AND EQUIPMENT INSTALLATION

TRAINING OF EMPLOYEES

INITIAL SCHEDULE OF INITIAL WEEKLY ON-SITE MEETINGS