Loyalty Thrives Group - SMS/Text Marketing

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Richard Nacht, COO Loyalty Thrives Group www.loyaltythrives.com [email protected]

Transcript of Loyalty Thrives Group - SMS/Text Marketing

Page 1: Loyalty Thrives Group - SMS/Text Marketing

Richard Nacht, COO Loyalty Thrives Group www.loyaltythrives.com [email protected]

Page 2: Loyalty Thrives Group - SMS/Text Marketing

CUSTOMER LOYALTY PROGRAMS ARE

EXPLODING WITH GROWTH!!!

WHY? 1. CUSTOMERS WANT TO BE RECOGNIZED AND APPRECIATED

2. NOW - A PROGRAM FOR EVERY BUDGET

3. FOR MERCHANTS – A HUGE PROFIT CENTER

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LOYALTY PROGRAM STATISTICS

2.6 Billion loyalty program subscriber consumers in the U.S.*

Loyalty program memberships rate of increase 40%**

49% of loyalty reward members spend more

*Harris Polling ** Pew Research ***Bond

.

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TEXT MARKETING STATISTIC (we have more – this one alone is impressive!)

95 out of 100 of your customers who have opted into your text messaging program OPEN and READ your mobile messages within 3 mins.

Forbes/CMO Network

.

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HOW TO WINKEEP YOUR CUSTOMERS LOYAL TO YOU!

You

The Competitio

nYour Loyal

Customers

The Loyalty Thrives Secret Sauce:

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TEXT MESSAGING!

CAN SEND THE RIGHT MESSAGES

TO THE RIGHT CUSTOMERS

AT THE RIGHT TIME

ONLY TEXT MESSAGES:

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Today’s orthis Week’s

Specials

ScheduledBroadcasts for slow days or

times

MERCHANT PROFIT CENTER GROUP 1CALLS TO ACTION

ImmediateBroadcastsFor Events

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Rewards Based on Visit

Frequency

BrandingWe love ourCustomers

MERCHANT PROFIT CENTER GROUP 2LOYAL CUSTOMERS VISIT MORE AND

SPEND MORE WHEN THEY VISIT!

Anniversary

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MERCHANT PROFIT CENTER GROUP 3BUILD YOUR CUSTOMER BASE

Inactive Reminder

Add subscribersThrough Your

“Text to” Advertising

Facebook andOther

Social Media

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LOYALTY THRIVES PROGRAM JOINING

Loyalty Thrives Group - www.loyaltythrives.com - (609) 553-6900

100% TEXT BASED

100% OPT-IN

JOIN AT LOCATION OR ONLINE

“TEXT TO” COMBINATION

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HOW TO CALCULATE YOUR

RETURN ON INVESTMENT

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OTHER LOYALTY THRIVE PROGRAM BENEFITS

MEASURABLE CAMPAIGN RESULTSWE PROPOSE – YOU SELECT – WE MAKE IT HAPPEN!

EVERYTHING IS CUSTOMIZED FOR YOU

WE DO ALL THE WORK – WE ARE HERE FOR YOU!

MONTHLY MEETINGS TO REVIEW PAST RESULTS AND PLAN FOR THE FUTURE

BENEFITS OF COMBINING HUGE NATIONAL COMPANY WITH OUR LOCAL PRESENCE

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• State of the Art Technology• Concierge Services• Thousands of Merchants• 5 Million Customers and

Growing!

SMS is a National Public Technology &

Marketing Company

WHO IS THE LOYALTY THRIVES GROUP?

The Loyalty Thrives Group –To Make SureYou Succeed!

• Local owners, local support• Weekly and monthly

meetings to review analytics and campaigns.

• White Glove Service

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LET’S GET STARTED!

NEXT STEPS:

INITIAL ENGAGEMENT AGREEMENT – CANCELLABLE ON 30 DAYS NOTICE

1 HR MEETING FOR CONCIERGE SERVICE PROPOSAL INFO

SCHEDULE PROGRAMMING AND EQUIPMENT INSTALLATION

TRAINING OF EMPLOYEES

INITIAL SCHEDULE OF INITIAL WEEKLY ON-SITE MEETINGS