LifeLine - Emergency Management System

Satyan Chawla Department of Design, IIT Guwahati Guide: Ravi Mokashi Punekar Professor, Department of Design, IIT Guwahati

Objective

Emergency services and rescue services are organizations which ensure public safety and health by addressing different emergencies.

Addressing Emergencies and dealing with them

Enabling Emergency services to improve their functioning

Research

Background Research

• What is an emergency ?

• Types of Emergencies

• Medical Emergencies

• Emergency Services

Research

Field Research

• Hospital Visits

• SME Interviews

• Field Interviews

Analysis

• Extracting Insights

• Realizing problems at every level of the system

• Communication Gap

• Lack of Awareness

• Insufficient Resources

• No Technical Knowledge

Result

• Mobile Application

Tasks -

• Contact Emergency Services

• Contact Other Emergency Numbers

• Self response to the situation

• Patient’s Reaction

• Bystander Reaction

Result - Emergency Situations

• Accident / Trauma / Injury / Fracture

• Heart Problem / Cardiac Arrest / Stroke

• Breathing Problem / Asthma / Choking

• Obstetrics Problems

• Others

• Allergic Reactions

• Burns

• Drugs / Poisoning

• Bites / Stings

Result - Heart Problems

Result - Information Architecture

Result - Task Flow

Task Flow for Cardiac Arrest :-

1) Launch App

2) Select (Heart Problem)

3) Select (Make a Call)

4) Call Emergency Medical Services

5) Select Symptoms

6) Select (Loss of pulse) and (Loss of Responsiveness)

7) Instructions for CPR

8) Instructions for AED

Result - Application Screenshots

Result - Application Screenshots

Result - Future Prospects

• Emergency Response Training

• Network of trained professionals

• Including not-so-smart phones in the system

LifeLine - Emergency Management System

Satyan Chawla Department of Design, IIT Guwahati Guide: Ravi Mokashi Punekar Professor, Department of Design, IIT Guwahati

Thank You