Leveraging an Evidence-based Approach to Communicate ... · Can toolbox talks address the...

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Eileen P. BetitDirector, Research to Practice

CPWR-The Center for Construction Research and Training

Leveraging an Evidence-based Approachto Communicate Safety and Health

Information to Small Employers and their Employees

Industry is decentralized and fragmented

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2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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Construction Employees

Ø Multiple and changing worksitesØ Seasonal and cyclical work

Source:U.S.BureauofLaborStatistics,CPWR1st Quarter2017QuarterlyDataReport,

High number of fatalities

1,1711,278 1,243 1,297 1,239

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802 781 849 856933 985

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Number of Construction Fatalities

Note: In 2011, the CFOI switched to OIICS version 2.01 which categorizes slips, trips, and falls together. In previous years, slips and trips were categorized elsewhere..Source:U.S.BureauofLaborStatistics,CPWR1st Quarter2017QuarterlyDataReport.; “Data Mining, Analysis, and V isualization for Construction Fatality Prevention.” Kleiner, July 2016.

Source:U.S.BureauofLaborStatistics,2003-2015SurveyofOccupationalInjuriesandIllnesses.

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Number and Rate of Construction Injuries

Numberofinjuries Rateofinjuries

High injury rate

Dominated by small employers

Ø 90% have <20 employees

Ø About 80% have <10 employees

Ø Most have low profit-margins and are under-resourced

Sources:U.SCensusBureau;CPWRConstructionChartBook5th Edition;CPWR2nd Quarter2015QuarterlyDataReport

Mobile and diverse workforce

Ø Multiple employers and projects in a year

Ø 30% Hispanic

Ø Roughly 14% are employed by temp agencies

Sources:U.SCensusBureau;CPWRConstructionChartBook5th Edition;CPWR2nd Quarter2015QuarterlyDataReport;photocourtesyofeLCOSH andHoarConstruction

Challenges to communicating safety & health information to small employers

Ø Limited safety & health knowledge Ø Perception that regulations are costlyØ Lack of resources for formal training

Can toolbox talks address the challenges and be an effective method to communicate S&H

information to small construction employers and their employees?

Toolbox Talks (also called tailgate talks) are:

Ø Used in construction for decadesØ Focused on a specific hazardØ Brief (10-20 minutes) Ø Conducted on a job-site in preparation for the

days workØ Delivered by the employer (foreman, etc.)Ø Used as sign-in sheet to document attendanceØ Affordable & accessible

Can toolbox talks address the challenges and be an effective method to communicate safety?

What the research says…Ø “Effective tailgate trainings (brief job site safety

meetings) can be a powerful tool to promotehazard awareness and safe work practices.” (Harrington, et.al., 2008)

Ø “Done well, these talks can improve communication, empower workers, reduce injuries and improve safety.” (Kaskutas, et.al., 2016; Gillen, et.al., 2013)

What the industry says…

ØDodge Data Analytics –contractor surveys:

ü30% or more of respondents <50 employees

ØWays to communicate safety to jobsite workers:üToolbox Talks most often usedüToolbox Talks most effective

method 8%

13%

38%

41%

6%

16%

30%

48%

9%

16%

31%

44%

0% 20% 40% 60%

Other(text,email,etc)

ChainofCommand

Training

ToolboxTalks

2017(p)(n=334) 2015(n=254)

2012(n=263)

Top-3MostEffectiveCommunicationMethods%RankedFirst

What the industry says…

36%

83%

45%

89%

44%

85%

0% 20% 40% 60% 80% 100%

VeryPositiveImpact

SomewhattoVeryPositive

2017p 2014 2011

Masonrycontractorssurveyed2011=145;2014=152;2017(p)=132

Useoftoolboxtalksonalljobs:2011=76%;2014=76%;2017(p)=74%

What makes an effective toolbox talk?

Ø Brief, scripted textØ Developed with input from stakeholdersØ Relevant to the jobsiteØ Includes visualØ Culturally relevant Ø Available in native languageØ Narratives that include ‘real-life’ storiesØ Prompts to encourage discussion &

problem solving

NIOSH Study: Value of toolbox talks with case studies & discussion questions

ØDeveloped case studies with stakeholder inputØCreated 2 formats:

1. “Treatment Group” Toolbox Talks - contained a graphic, case study, discussion questions, safety information, sign-in sheet.

2. “Conventional Group” Toolbox Talks – excluded the case studies and discussion questions

NIOSH findings shared with CPWR

Ø 52 Draft Toolbox Talks Ø Case studies & discussion questions

increased workers’ safety knowledge and influenced safety attitudes

Ø Needed - Research on other techniques to enhance the impact of toolbox talks

CPWR built on the research findings

Ø Modified the formatØ Revised the content for readability and

technical accuracy

Moving research into practice

Ø Posted on websiteØ Translated into Spanish

Evidence of use…

Promoted - August 2013 – August 2017

Website–Downloads768,318

HardCopiesDistributed4,025

CPWRUpdate10shortarticles

ExampleofReach–1/2015“ColdWeather”

1,657downloads

772,343

Evidence of use…January 2014 – August 2017 – 46 posts

December9,2015“Scaffolds”

130downloads

June14,2016“WorkinginHeat”750downloads

April27,2017“FallProtection”141downloads

Building on the research – New Directions

Building on the research – New Directions

Developing and testing microgames

Building on the research – New Directions

Supporting New NIOSH Research

“Adapting NIOSH-CPWR toolbox talks for Spanish-speaking construction workers”

Evaluating microgames

Questions?