Leadership & Management Skills

Course Title: Designing and Delivering Successful Training Programs

Module 7:Delivering and Managing Training Programs

2

•Plans, organizes, leads (directs) and controls/coordinates (oversees) a program.

What does a Manager Do?

3

•Decides the direction an effort/action should take and influences people to follow in that direction

•Gets groups of people to enact a vision or new direction

What does a Leader Do?

4

What are the Leadership and Management

Skills a Trainer must possess?

5

•Planning

•Preparation

•Problem-solving and Decision-making

•Effective communication

•Creating a positive, safe environment

 

Leadership and Management Skills

6

•Managing individuals, groups, and events/activities (contracts, payments, etc.)

•Managing yourself

•Engaging and motivating others

•Listening to and understanding yourself and others

Leadership and Management Skills