Post on 20-Aug-2015
Leadership and Executive Development in the
South Australian Public Sector
Erma Ranieri Chief Executive
Presentation to Risk Odyssey 2014
29 May 2014 11:00 – 11:50am
Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service
My thoughts on leadership
Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service
• Insightful advice from Ron Heifetz and Marty Linsky:
“The single most common source of leadership failure…is that people, especially those in positions of authority, treat adaptive challenges like technical problems.”
Heifetz and Linskey, Leadership on the Line (Harvard Business School Press, 2002)
• Adaptive leaders:
• recognise their limitations
• are visionary
• identify and empower allies
• make it OK to fail.
Values-based leadership
Professionalism, trust, respect and collaboration and engagement enable us to work together to serve the community, government, business and industry. Honesty and integrity, courage and tenacity are traits that we each need to bring to our work. We build sustainability into our policies and services, ensuring they are designed for current and future generations.
South Australian Executive Service
Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service
• South Australian Executive Service (SAES) members must meet five core competencies:
• Shapes strategic thinking and change
• Achieves results
• Drives business excellence
• Forges relationships and engages others
• Exemplifies personal drive and integrity
Working across the public sector…
Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service
• SAES
• Transformative Leadership and Professional Directorship programs
• Australian New Zealand School of Government (ANZSOG)
• Review of sector-wide executive development programs
• Office for Public Employment and Review is responsible for SASP Target on women leaders
Change@SouthAustralia Governance
ST
RA
TEG
IES
FOR
C
HA
NG
E Greater level
of citizen satisfaction
and engagement
90 Day Change Projects
Change Management
Toolkit
Engagement & Communications
Pu
blic
se
cto
r va
lues
an
d b
ehav
iou
rs
Knowledge sharing &
collaboration
Steering Committee
Task Force
Fostering a confident and more skilled workforce attuned to
citizen-centric service delivery
Developing behaviours and skills
that replicate success
Delivering results at lower cost with a culture of
innovation and productivity
Building on the proud legacy of
service and excellence
46 ’90-day projects’ run buy
Change@SA across all agencies
6 agencies have started their own
dedicated change programs
inspired by Change@SA
Over 25 ‘90-day projects’ run by
agencies with advice from
Change@SA
Increasing numbers of project
nominations from outside the
public sector
Over 200 public servants attended
the values and behaviours on 25
February 2014
12,559 unique visitors to
change.sa.gov.au from launch to
May 2014
470 registered users of the
Change Toolkit since its launch in
January 2014
5 agencies represented on
Change@SA Secretariat
Agency Chief Executives
Agency Chief Executives
Public Sector Outreach 90 Day Project
Consultant Team
Collaborating: the 90 day projects
Reducing red tape for the tuna industry
Changes to processes have resulted in savings of approx. $800,000 per year for the tuna industry, improving farming capability and helping our export markets.
Connecting passengers to public transport in real time
An application was developed that tracks buses, trains and trams to tell passengers when their next service is running.
Research tells us this service makes passengers feel safer and increases customer satisfaction.
Faster discharge for healthy patients
Criteria Led Discharge (CLD) was increased from 3% to 22% at Lyell McEwin, to reach 60% by June 2014. This has resulted in a significant increase in bed flow.
CLD will be implemented in all metro hospitals.
Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service
Erma Ranieri
Chief Executive
@ErmaRanieri