Leadership and Executive Development in the South Australian Public Sector - Erma Ranieri

Leadership and Executive Development in the

South Australian Public Sector

Erma Ranieri Chief Executive

Presentation to Risk Odyssey 2014

29 May 2014 11:00 – 11:50am

Courage & Tenacity Honesty & Integrity Sustainability Collaboration & Engagement Professionalism Respect Trust Service

My thoughts on leadership


• Insightful advice from Ron Heifetz and Marty Linsky:

“The single most common source of leadership failure…is that people, especially those in positions of authority, treat adaptive challenges like technical problems.”

Heifetz and Linskey, Leadership on the Line (Harvard Business School Press, 2002)

• Adaptive leaders:

• recognise their limitations

• are visionary

• identify and empower allies

• make it OK to fail.

Values-based leadership

Professionalism, trust, respect and collaboration and engagement enable us to work together to serve the community, government, business and industry. Honesty and integrity, courage and tenacity are traits that we each need to bring to our work. We build sustainability into our policies and services, ensuring they are designed for current and future generations.

South Australian Executive Service


• South Australian Executive Service (SAES) members must meet five core competencies:

• Shapes strategic thinking and change

• Achieves results

• Drives business excellence

• Forges relationships and engages others

• Exemplifies personal drive and integrity

Working across the public sector…


• SAES

• Transformative Leadership and Professional Directorship programs

• Australian New Zealand School of Government (ANZSOG)

• Review of sector-wide executive development programs

• Office for Public Employment and Review is responsible for SASP Target on women leaders

Change@SouthAustralia Governance

ST

RA

TEG

IES

FOR

C

HA

NG

E Greater level

of citizen satisfaction

and engagement

90 Day Change Projects

Change Management

Toolkit

Engagement & Communications

Pu

blic

se

cto

r va

lues

an

d b

ehav

iou

rs

Knowledge sharing &

collaboration

Steering Committee

Task Force

Fostering a confident and more skilled workforce attuned to

citizen-centric service delivery

Developing behaviours and skills

that replicate success

Delivering results at lower cost with a culture of

innovation and productivity

Building on the proud legacy of

service and excellence

46 ’90-day projects’ run buy

Change@SA across all agencies

6 agencies have started their own

dedicated change programs

inspired by Change@SA

Over 25 ‘90-day projects’ run by

agencies with advice from

Change@SA

Increasing numbers of project

nominations from outside the

public sector

Over 200 public servants attended

the values and behaviours on 25

February 2014

12,559 unique visitors to

change.sa.gov.au from launch to

May 2014

470 registered users of the

Change Toolkit since its launch in

January 2014

5 agencies represented on

Change@SA Secretariat

Agency Chief Executives

Agency Chief Executives

Public Sector Outreach 90 Day Project

Consultant Team

Collaborating: the 90 day projects

Reducing red tape for the tuna industry

Changes to processes have resulted in savings of approx. $800,000 per year for the tuna industry, improving farming capability and helping our export markets.

Connecting passengers to public transport in real time

An application was developed that tracks buses, trains and trams to tell passengers when their next service is running.

Research tells us this service makes passengers feel safer and increases customer satisfaction.

Faster discharge for healthy patients

Criteria Led Discharge (CLD) was increased from 3% to 22% at Lyell McEwin, to reach 60% by June 2014. This has resulted in a significant increase in bed flow.

CLD will be implemented in all metro hospitals.


Erma Ranieri

Chief Executive

@ErmaRanieri

Leadership and Executive Development in the South Australian Public Sector - Erma Ranieri

Government & Nonprofit

Transcript of Leadership and Executive Development in the South Australian Public Sector - Erma Ranieri