Knowledge Plaza - Unified Knowledge Sharing (EN)

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Transcript of Knowledge Plaza - Unified Knowledge Sharing (EN)

Knowledge PlazaKnowledge Plaza is the web and mobile platformdedicated to Social Knowledge Management

knowledge plaza focuses on answering three key needs

unified knowledge sharing

Knowledge Sharing Enterprise CollaborationInnovation and Market Intelligence

Knowledge Plaza allows you to

open project spaces to review,

comment and version

documents, and to enable real-

time or asynchronous thus

seamless collaboration.

Structured and contextualised spaces

help you share any type of

information with stakeholders adding context, comments and

tagging thus fostering communities

of practice.

Knowledge Plaza provides one-click

curation features of web-based

content, easy-to-use search and

browse for immediate accessibility,

and multi-channel distribution to

target teams or individuals.

Innovation and Market IntelligenceKnowledge Sharing

unified knowledge sharing

compatible with

Enterprise Collaboration

a unique and proven experience

proven experience

Knowledge Plaza has successfully

deployed since 2008 project scopes

from 500 to 50.000 collaborators, in

multi-cultural, multi-lingual, multi-sector

environments, and provided ongoing

advice and support to their project

managers and key users.

Engagement increase >300%

Imports and rationalisation of >200

document et collaboration spaces

Email and cost reduction

Fabienne Vandekerkove Head of Customer Success

our customers

our users

International Committee of

the Red Cross, ICHOM

(Harvard/BCG), EFUS,

Montreux Jazz Festival,

clusters, schools, universities

NGO, GOV, EDU

+100 customers

#1 strategic consulting firm,

Publicis/MSLGroup, Roland

Berger, SNCF Consulting,

Euranova SVP & numerous

SMEs

Services sector

L’Oreal, Lafarge, EDF, SNCF,

Bouygues Construction,

Aéroports de Paris, PMU,

Bobst, Omega, Hublot,

Touring Club Suisse, …

Industrial sector

Antoine Perdaens CEO & co-founder

Fabienne Vandekerkove Head of Customer Success

Philippe Lemmens Chairman of the Board

Gregory Culpin Head of Business Development

Serge Thiry CFO

Raphaël Briner CMO & co-founder

20 people, 100% annual growthBRUSSELS (HQ) • GENEVA • PARIS • ZÜRICH

Thomas Moreau Support Manager

Lionel Dricot Product Manager

Nora Ghitescu Marketing & Communication Manager

Lafarge - Case study

LO

KNOWLEDGE

How does Lafarge globalise knowledge sharing with KP at a local and group level?

Unified library of knowledge

Accessible to all employees

>100 public spaces,

some are kept secret

>200.000 content

ideas, best practices,

standards

50.000 users in 10 languages

>25% active

Rich content shared and viewed by all

Spaces per department/project

innovation, marketing, security,

performance, HR, sales,

sustainable development, etc.

Internal content

Documents, videos, pictures,

ideas, notes, events, debates,..

External content

Web-sites, emails, contacts

Collections of content

Folders, analysis, wiki pages …

Multi-dimensional structure

with tags

Multi-lingual taxonomy

(10 languages)

Publishing spaces

free sharing or validation-based

Standardised structure and metadata

Conversations both private or public

Sharing own experience,

evaluation and feedbacks to

make practice or idea evolve

Private real-time chat to

interact with expert 1-to-1

Increases visibility

on content and its creators

Global access and visible benefits

Off-the-shelf platform

No agenda or budget excess risk

Increased engagement, sharing

reuse of knowledge and user

satisfaction +300% compared to

previous technologies

Unified access and removal of

legacy technologies

shared drives, documentum,

lotus notes, etc.

Including cost reduction

Internal and external directory

Interest and competency tags

Platform user roles

guest, contributor, coordinator,

administrator

Allows targeted publication

and distribution of content

of personalisable expert profiles

Customisable fields

competency, background, etc

Linkedin Integration

for pre-creation or existing

directory integration (AD)

Activity, library, network

Instant Messaging

providing you with the keys to success

KP Academy

• three masterclass days for project managers

• weekly project followups with practical exercices

• dedicated customer success team of 5 experts

• dedicated project space (in our ecosystem Sphere)

• dedicated training space (KP Academy in Sphere)

dedicated support

premium services can be provided for large-scale rollouts

All project managers are taken through the KP Academy. This program compiles the

industry’s and our customers’ best practices with the goal to make them fully autonomous

and lead highly successful Knowledge Sharing projects.

The program takes place over a 10 to 12-week period and is based on 3 Masterclass

days. These masterclasses are multi-client and offer a great opportunity for experience

sharing (on-site single client trainings are optional). In between each masterclass,

individual sessions and meetings ensure personalised followup.

KP Academy for project managers

• Introduction

• Initiate your project with KP

• Build your platform

• Add and enhance content

• Personalise your interface

• Onboard your users

• Prepare the launch

• From readers to contributors

• Animate and support growth

KP Academy masterclass agenda

INDUCTION DAY

DAY 127/04/2015

KP Academy

RALLYING DAY

DAY 314/04/2015

KP Academy

OPERATIONAL DAY

DAY 224/03/2015

KP Academy

dedicated support

1TB storage/1GB max file size

customise price

all available features

your private platform

maintenance and updates

inclus optional features

multilingual

extended storage and file size

custom features and API

native iPad app

advanced security

optional services

design et branding

premium training and consultancy

user directory (ldap/ad/xls)

single-sign-on (saml/adfs/google)

data imports

Subscription model by enabled user

knowledge sharing is good for you