KW1 Keynote 6/5/2013 8:30 AM 

       

"The Art of Change: Influence Skills for Leaders"

   

Presented by:

Dale Emery DHE

         

Brought to you by:  

  

340 Corporate Way, Suite 300, Orange Park, FL 32073 888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

Dale Emery DHE

Since 1980, Dale Emery has worked in both IT organizations and software product development companies as a developer, manager, process steward, trainer, and consultant. He helps people apply the agile values of communication, feedback, simplicity, courage, and respect to software development. Dale's combination of deep technical expertise and extensive organizational development experience makes him particularly effective in working with software teams. In 2007 Dale received the Ward Cunningham Gentle Voice of Reason Award, which the Agile Alliance created to recognize Dale’s unique contribution to the agile community. Dale's personal mission is to help people create joy, value, and meaning in their work. Learn more about Dale at dhemery.com.

 

TheArt of Change

Dale H. Emeryhttp://dhemery.com

@dhemery

POP QUIZ!

WhichGreek letter

is the symbol forchange

Whichgeometric shape

is the moststable

Change Stability

The Next Hour

The mostimportant part

of thispresentation

Your Reactions

Foldyour hands

Keep themfolded

Payattention

80% of successis showing up

BossDirectors

Vice President

Me

Showup

Not show up

?

“All changehas risk”

Rob Myers

“No changehas risk”

Rob Myers

When you show upthe organization

must change

When you show upthe organization

must change

Charlie Seashore

“Everything thatcould possibly

preservethe status quowill happen”

In order tostay the same,

the organizationwill change

Change Stay the same

Changeoffer appreciation

Preservenot speaking up

Noticewhat changes

what stays the same

Preservewhat is more important

Changewhat is less important

Hands folded?

How toeliminate

resistance

Stop askingpeople

to change

WordCount, Inc.Simulation

of a software companytransitioningtoward agility

A boy and his dog go for a

walk

a - 2boy - 1and - 1his - 1dog - 1go - 1for - 1walk - 1

Developers sit with developers

Testers sitwith testers

PMs sitwith PMs

Communicate only through

interoffice mail

Round 1

Round 2

Round 3

Round 4

Round 5

Reflect and adapt

A ringer walksinto a simulation...

Before they canrecognize your solution

people may needto struggle with

the problem

(temporarily)

Stop askingpeople

to change

Stop thinkingof people’sresponses

as resistance

A storyof resistance

resolved

Heavy wordsResister

Resistance

What you callresistance

is someonetrying to preserve

something that matters

Preservesense of unique

contribution

Changespecific role

WIIFMWhat’s in it from me?

Dale EmeryCon Artist

The $2.10 Game

Jerry Weinberg

How muchwould you pay

to play?

$1.05

$1.10

95c

75c50c

$3.00

zero$1.00

How did you decide

how muchwould you pay?

$3.00

You never knowwhat motives

people attribute to you

(unless they tell you)

zero

Just a penny

Ability to get home

You never knowwhat you’re asking people

to put at risk

(unless they tell you)

75c

Can I see the dime?Can we use my dime?

Can I flip the dime?

Trying to retain controlEven when control

will not help

Ask peopleHow did you decide?

Change Keep the same

The next two days...

Many peoplewill attempt

to influence you(with your blessing)

Noticewhat they do

Noticeyour reactions

Change Keep the same

Notice how you decide

Hands folded?

TheArt of Change

Dale H. Emeryhttp://dhemery.com

@dhemery