KEYMUSIC customer case by Arlanet, From Bricks to Clicks

Post on 21-Oct-2014

108 views 3 download

Tags:

description

Benelux biggest instruments retailer KeyMusic is based on EPiServer CMS and commerce.

Transcript of KEYMUSIC customer case by Arlanet, From Bricks to Clicks

A solid e-commerce platform

that rocks

Paul de MetterArlanet – Digital Engineers

Benelux biggest instruments retailer

but not yet ONLINE

With all the cool stuffbut not IN ONE PLACE

Having multiple brands that should

offer just one EXPERIENCE

And a lot of grumpy rockers when

CUSTOMER SERVICE fails

Which actually looks more likeTHIS

Bricks to ClicksSep 2013 – Feb 2014

The story ofkeymusic.com

SERVICE CMSMARKETS MEDIA

WAREHOUSING

€RULES

BRANDING

PRODUCTS

SOCIALAND MORE

Business Needs

INTEGRATED CUSTOM ERPACCURATE & FAST

SEARCHMARKETING AUTOMATIONSHIPMENT GATEWAY

SHOP & PRODUCT REVIEWS

Tools & Reqs

Let’s create an e-commerce platform

integrate BEST OF BREED

Keymusic knows its customersand INTERNAL processes

Arlanet knows EPiServer Commerce

and how to make it WORK

Together we worked towardsone SOLUTION

TWO TEAMS, ONE SCRUMCOMMERCE CMS7 R3

ERP FOR PRODUCT MGT.PERFORMANCEMULTIPLE LIVE

WEBSHOPS

Challenges

“A fast performing

website with flexibility to steer future

market needs.”

Buy in a retail store and receivean E-MAIL minutes after

Or check out where you can trywhat you see ONLINE

To create one brand one experience

for the MUSIC LOVER

EPISERVER COMMERCE 7.5MULTI-MARKET

APPROACHMARKETING AUTOMATIONMUSICIANS COMMUNITYENGAGEMENT

Future

If you feel like this, don’t worrywe are here to HELP

Thank youwww.arlanet.nl

paul@arlanet.com

Paul de MetterArlanet – Digital Engineers