Post on 06-Aug-2020
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
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Keep score
and plan well Dashboards, Forecasting, KPI reporting
How Efficient are We?
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Source: Dodge Data & Analytics: The Case Study for Lean Practices
Why Do Projects Excel?
Construction industry
0%
10%
20%
30%
40%
50%
60%
70%
Inefficient Neutral Efficient
Very Familiar
Not Framiliar
From the data, you can infer that engagement with lean reveals the inefficiency of
traditional construction practices.
These solutions will have massive implications for construction productivity
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Source: McKinsey Global Institute analysis
1 The impact numbers have been scaled down from a best case project number to reflect current levels of adoption and applicability across projects, based on respondents to the MGI Construction Productivity
Survey who responded “agree” or “strongly agree” to the questions around implementation of the solutions.
2 Range reflects expected difference in impact between emerging and developed markets.
Potential global productivity improvement from implementation of best practices1
Impact on productivity (%)2
Enabler Cost
savings %
Collaboration and
contracting 8–9 6–7
Design and engineering 8–10 7–10
Procurement and supply
chain management 7–8 3–5
On-site execution 6–10 4–5
Technology 14–15 4–6
Capability building 5–7 3–5
Cumulative impact 48–60 27–38
Gap to total
economy productivity
Industry
dynamics
External
forces
Firm-level
operational
factors
Project timeline
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Monthly timeline
0%
20%
40%
60%
80%
100%
0
5
10
15
20
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Planned Actual PlannedCompletion ActualCompletion Equip Rental Budget Managed Rental Budget
0%
20%
40%
60%
80%
100%
0
5
10
15
20
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Actual ActualCompletion
Project timeline – Total Control® entry points
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Managed Rental Budget
Order Entry - projected cost
Projected billing
GPS Utilization/reports
Alerts
KPI KPI KPI
PO tracking Notifications
Leverage the power of Total Control to help manage jobsite challenges
KPI
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
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What to Expect in this Session
Bringing projects in on time and on budget is key
to any successful project.
•Forecasting and Tracking
•Managing in Real Time
•Leading Indicators
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Forecasting and Tracking
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1
Formula for Success
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Good data Good insights Good forecast
+ =
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Feature
• Equipment reservation request
• Streamlined
• Jobs Loaded
• Requestors/approvers
• Favorite equipment
• Accurate cost
Benefits
• Reduce order duplication
• Opportunities for split billing
• Compliance – negotiated contracts
• Visibility of owned & rented equipment
• Order accuracy (accounting/return dates)
• 24/7
Order entry
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Purchase order tracking
Feature
• PO tracking
• Value
• Alerts
• Invalid PO (TBD)
• % Funded/days before PO expires
Benefits
• PO Balance – live
• Identify Transactions with no PO (TBD)
• Visibility to under funded/expired PO
• Reduce accounts payable issues
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Forecasting Report
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Summary rental cost
• Billed
• Accrued
• Projected to bill
• Between specified time periods
Report filter
• Account(s)
• Projects (jobs)
• Accounting codes
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Managing in Real Time
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United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
0%
2%
4%
6%
8%
10%
<-3
1
-28
-25
-22
-19
-16
-13
-10 -7 -4 -1 2 5 8
11
14
17
21
25
28
<3
1
Early
Scheduled
Late
Equipment returns vs schedule
Early/late
Impact on utilization
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0%
5%
10%
15%
20%
25%
30%
35%
Early Scheduled Late
Utilization
Early
Scheduled
Late
Equipment returns
Days
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Good return behavior =
improved performance
Return activity
• 75% of customers see improved utes
when returned when scheduled
• > 50% improvement
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United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Pending due • User defined (# of days)
Past due • Estimated return date
Utilization • Hours used each day
Reporting
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• Emailed
• Scheduled
• Day/week/month
• Format
• Excel/CSV
• Configurable
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Alerts/notifications
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Pending due • User defined (# of days)
Past due • Estimated return date
Low Ute • Days with no usage
• Real Time notifications
• Targeted Emails
• Requestors
• Actionable “Live links”
• Extend rentals
• Request pickup
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Total Control in UROne Workplace
• New dashboard widgets
• Rental activity
• Utilization
• Pending/past due
• Billed/accrued/projected
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United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Leading Indicators
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3
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Why KPI’s are important?
• Continuous improvement
• Organizational clarity
• Monitor progress towards goal
• Conduct periodic analysis
• Business alignment
• Improved collaboration
• Visibility
• Compliance
The business of management is to improve performance…
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Total Control KPI’s
Annual Reviews with your Account Manager
Financial Vendor
performance
Your rental
engagement
Cost reduction
efforts
• URI spend
• 3rd party rentals
• 3rd party vendors
• Service calls
• On-time deliveries
• Exchanges
• Lead-time
• Activities
• Notification execution
• Accts. payable
• Equipment utilization
• Leniency
• Usage efficiencies
• Utilization
• 3rd Party invoicing
• GPS utilization
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Total Control KPI’s
Site
#2 Site
#3
Site
#1
vs
Against
Compare Critical KPI’s
Leads to: • Best practice adoption
• Identifies leakage
• Drives change for profits
and growth
Rental Spend
On Time Deliveries
Utilization
Accounts Payable
Total Cost Savings
Comparison for change
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
KPI Benchmarking - new
• Performance to peers
• Utilization performance
• By category
• Opportunity
• Return activity
• Groupings
• % past due
• Avg days past due
• % spend past due
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United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Tools to Help You Manage
TC demo
• Dashboards
• Reports
• Alerts
• KPI
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United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Key Takeaways
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4
0%
20%
40%
60%
80%
100%
0
5
10
15
20
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Actual ActualCompletion
Wrapping up
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Managed Rental Budget
Order Entry - Projected Cost
Projected Billing
GPS Utilization / Reports
Alerts
KPI KPI KPI
PO Tracking Notifications
Leverage the power of Total Control to help manage jobsite challenges
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
Wrapping up
• Starts with “Good data” • Start/return dates
• Requestor “Who”
• Alerts/notifications • Pending/overdue
• Low utilization
• Reporting • Track progress
• Take action
• KPI • Look for the opportunities
• You can’t manage what you can’t measure
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
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Key takeaways
• Evolution not Revolution
− It’s a process
• Set up a KPI Cadence
− Schedule with your account representative
• Easy set up
− Let it run
• Communicate
− Alerts
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Questions?
United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.
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Keep score
and plan well Dashboards, Forecasting, KPI reporting