Keep score and plan well - United Rentals · Potential global productivity improvement from...

United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. © 2017 United Rentals, Inc. All rights reserved.

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Keep score

and plan well Dashboards, Forecasting, KPI reporting

How Efficient are We?

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Source: Dodge Data & Analytics: The Case Study for Lean Practices

Why Do Projects Excel?

Construction industry

0%

10%

20%

30%

40%

50%

60%

70%

Inefficient Neutral Efficient

Very Familiar

Not Framiliar

From the data, you can infer that engagement with lean reveals the inefficiency of

traditional construction practices.

These solutions will have massive implications for construction productivity

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Source: McKinsey Global Institute analysis

1 The impact numbers have been scaled down from a best case project number to reflect current levels of adoption and applicability across projects, based on respondents to the MGI Construction Productivity

Survey who responded “agree” or “strongly agree” to the questions around implementation of the solutions.

2 Range reflects expected difference in impact between emerging and developed markets.

Potential global productivity improvement from implementation of best practices1

Impact on productivity (%)2

Enabler Cost

savings %

Collaboration and

contracting 8–9 6–7

Design and engineering 8–10 7–10

Procurement and supply

chain management 7–8 3–5

On-site execution 6–10 4–5

Technology 14–15 4–6

Capability building 5–7 3–5

Cumulative impact 48–60 27–38

Gap to total

economy productivity

Industry

dynamics

External

forces

Firm-level

operational

factors

Project timeline

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Monthly timeline

0%

20%

40%

60%

80%

100%

0

5

10

15

20

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Planned Actual PlannedCompletion ActualCompletion Equip Rental Budget Managed Rental Budget

0%

20%

40%

60%

80%

100%

0

5

10

15

20

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Actual ActualCompletion

Project timeline – Total Control® entry points

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Managed Rental Budget

Order Entry - projected cost

Projected billing

GPS Utilization/reports

Alerts

KPI KPI KPI

PO tracking Notifications

Leverage the power of Total Control to help manage jobsite challenges

KPI


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What to Expect in this Session

Bringing projects in on time and on budget is key

to any successful project.

•Forecasting and Tracking

•Managing in Real Time

•Leading Indicators


Forecasting and Tracking

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1

Formula for Success

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Good data Good insights Good forecast

+ =


Feature

• Equipment reservation request

• Streamlined

• Jobs Loaded

• Requestors/approvers

• Favorite equipment

• Accurate cost

Benefits

• Reduce order duplication

• Opportunities for split billing

• Compliance – negotiated contracts

• Visibility of owned & rented equipment

• Order accuracy (accounting/return dates)

• 24/7

Order entry


Purchase order tracking

Feature

• PO tracking

• Value

• Alerts

• Invalid PO (TBD)

• % Funded/days before PO expires

Benefits

• PO Balance – live

• Identify Transactions with no PO (TBD)

• Visibility to under funded/expired PO

• Reduce accounts payable issues


Forecasting Report

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Summary rental cost

• Billed

• Accrued

• Projected to bill

• Between specified time periods

Report filter

• Account(s)

• Projects (jobs)

• Accounting codes


Managing in Real Time

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2


0%

2%

4%

6%

8%

10%

<-3

1

-28

-25

-22

-19

-16

-13

-10 -7 -4 -1 2 5 8

11

14

17

21

25

28

<3

1

Early

Scheduled

Late

Equipment returns vs schedule

Early/late

Impact on utilization

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0%

5%

10%

15%

20%

25%

30%

35%

Early Scheduled Late

Utilization

Early

Scheduled

Late

Equipment returns

Days


Good return behavior =

improved performance

Return activity

• 75% of customers see improved utes

when returned when scheduled

• > 50% improvement

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Pending due • User defined (# of days)

Past due • Estimated return date

Utilization • Hours used each day

Reporting

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• Emailed

• Scheduled

• Day/week/month

• Format

• Excel/CSV

• Configurable


Alerts/notifications

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Pending due • User defined (# of days)

Past due • Estimated return date

Low Ute • Days with no usage

• Real Time notifications

• Targeted Emails

• Requestors

• Actionable “Live links”

• Extend rentals

• Request pickup


Total Control in UROne Workplace

• New dashboard widgets

• Rental activity

• Utilization

• Pending/past due

• Billed/accrued/projected

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Leading Indicators

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3


Why KPI’s are important?

• Continuous improvement

• Organizational clarity

• Monitor progress towards goal

• Conduct periodic analysis

• Business alignment

• Improved collaboration

• Visibility

• Compliance

The business of management is to improve performance…


Total Control KPI’s

Annual Reviews with your Account Manager

Financial Vendor

performance

Your rental

engagement

Cost reduction

efforts

• URI spend

• 3rd party rentals

• 3rd party vendors

• Service calls

• On-time deliveries

• Exchanges

• Lead-time

• Activities

• Notification execution

• Accts. payable

• Equipment utilization

• Leniency

• Usage efficiencies

• Utilization

• 3rd Party invoicing

• GPS utilization


Total Control KPI’s

Site

#2 Site

#3

Site

#1

vs

Against

Compare Critical KPI’s

Leads to: • Best practice adoption

• Identifies leakage

• Drives change for profits

and growth

Rental Spend

On Time Deliveries

Utilization

Accounts Payable

Total Cost Savings

Comparison for change


KPI Benchmarking - new

• Performance to peers

• Utilization performance

• By category

• Opportunity

• Return activity

• Groupings

• % past due

• Avg days past due

• % spend past due

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Tools to Help You Manage

TC demo

• Dashboards

• Reports

• Alerts

• KPI

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Key Takeaways

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4

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20%

40%

60%

80%

100%

0

5

10

15

20

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Actual ActualCompletion

Wrapping up

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Managed Rental Budget

Order Entry - Projected Cost

Projected Billing

GPS Utilization / Reports

Alerts

KPI KPI KPI

PO Tracking Notifications

Leverage the power of Total Control to help manage jobsite challenges


Wrapping up

• Starts with “Good data” • Start/return dates

• Requestor “Who”

• Alerts/notifications • Pending/overdue

• Low utilization

• Reporting • Track progress

• Take action

• KPI • Look for the opportunities

• You can’t manage what you can’t measure


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Key takeaways

• Evolution not Revolution

− It’s a process

• Set up a KPI Cadence

− Schedule with your account representative

• Easy set up

− Let it run

• Communicate

− Alerts

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Questions?


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Keep score

and plan well Dashboards, Forecasting, KPI reporting

Keep score and plan well - United Rentals · Potential global productivity improvement from...

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